HP Smart Update Manager 4.0.1 User Guide

Component configuration for Windows components only ..................................................................... 70
Command-line examples ................................................................................................................... 70
Return codes .................................................................................................................................... 71
Windows smart component return codes ............................................................................................ 72
Linux smart component return codes ................................................................................................... 72
Linux RPM return codes ..................................................................................................................... 73
Input files ................................................................................................................................................... 73
Command-line usage of input file ....................................................................................................... 74
Input file format and rules .................................................................................................................. 74
File encoding ................................................................................................................................... 74
Error reporting ................................................................................................................................. 75
Input file parameters ......................................................................................................................... 75
Reports ...................................................................................................................................................... 84
Advanced topics ......................................................................................................................... 88
Software component configuration ............................................................................................................... 88
Deploying firmware and software simultaneously........................................................................................... 89
Server virtualization detection and support.................................................................................................... 89
Configuring IPv6 networks with HP Smart Update Manager ............................................................................ 89
Configuring IPv6 for Windows Server 2003 ....................................................................................... 90
Configuring IPv6 for Windows Server 2008 ....................................................................................... 91
Configuring IPv6 for Linux ................................................................................................................. 93
Troubleshooting .......................................................................................................................... 96
Recovering from a failed ROM upgrade ....................................................................................................... 96
Recovering from a failed system ROM upgrade ................................................................................... 96
Recovering from a failed option ROM upgrade ................................................................................... 97
Recovering from an installation failure .......................................................................................................... 98
Collecting trace directories ................................................................................................................ 98
Recovering from a discovery failure ............................................................................................................. 99
Troubleshooting connection errors ...................................................................................................... 99
HP SUM hangs during discovery ...................................................................................................... 100
Recovering from a loss of Linux remote functionality ..................................................................................... 100
Configuring firewall settings ............................................................................................................ 100
Recovering from a blocked program on Microsoft Windows ......................................................................... 101
Configuring Windows firewall settings ............................................................................................. 101
Enabling ports in HP Smart Update Manager .................................................................................... 101
Recovering from operating system limitations when using a Japanese character set ......................................... 103
Displaying the user-specified reboot message using a Japanese character set when running on a Linux
operating system ............................................................................................................................ 103
Rebooting with the user-specified reboot message using a Japanese character set when running on a
Windows operating system ............................................................................................................. 103
Recovering from Fatal Error - application will exit message ........................................................................... 104
Running in a directory path containing double-byte characters ............................................................ 104
Recovering from a missing reboot message when running on SUSE LINUX Enterprise Server 9 ......................... 104
Running HP Smart Update Manager on SUSE LINUX Enterprise Server 9 ............................................. 104
Recovering a lost HP Smart Update Manager connection ............................................................................. 105
HP Smart Update Firmware DVD mounted using iLO virtual media ...................................................... 105
Troubleshooting HP Smart Update Manager in IPv6 networks ................................
....................................... 105
Troubleshooting HP Smart Update Manager in IPv6 Windows Server 2003 environment ...................... 105
Troubleshooting HP Smart Update Manager in IPv6 Windows Server 2008 environment ...................... 106
Troubleshooting HP Smart Update Manager in IPv6 Red Hat and Novell SUSE-based Linux environments 106
HP SUM found new hardware message...................................................................................................... 107