HP StorageWorks SmartStart EVA Storage 2.1 release notes (T5505-96019, December 2008)

7. Click Finish to exit the utility.
Javascript error messages displaying
After installing HP Command View EVA through HP SmartStart EVA Storage, Javascript error messages
can appear when you attempt to run HP Command View EVA. To avoid these error messages, ensure
that your browser is configured correctly so that HP Command View EVA displays properly. See
"Configuring browser settings" in the HP StorageWorks Command View EVA installation guide for
more information.
Format prompt on Windows 2008
After creating a Windows 2008 storage volume with HP SmartStart EVA Storage, a popup window
appears, prompting you to format the drive associated with the storage volume. HP SmartStart EVA
Storage has already formatted the drive, therefore you can cancel this prompt. If you choose to format
the drive, the operating system will simply format it.
Creating a storage volume results in an error
HP SmartStart EVA Storage may appear to hang when creating a storage volume and then display
the following error:
Storage volume creation and mounting was not successful.
Reason: The storage volume you created has not been detected. (7007,
blm_storage_volume_not_found)
Zoning is the common cause of this error; the host on which you want to create the storage volume
cannot connect to the array through the fabric. Other management operations will continue to work
because the connection to HP Command View EVA is over Ethernet. To resolve this situation, ensure
that the zone configuration of the switch is correct.
HP SmartStart Proliant and HP SmartStart EVA Storage
If you have an HP SmartStart Proliant CD and an HP SmartStart EVA Storage CD, ensure that you
install the HBA drivers from the HP SmartStart EVA Storage CD. Do not use the HBA drivers from the
HP SmartStart Proliant CD.
Error when creating desktop shortcuts
During HP Command View EVA installation, the following error message may appear:
javaw.exe - Unable To Locate Component; This application has failed to
start because WINSPOOL.DRV was not found. Re-installing the application
may fix this problem.
To continue, click OK. This error may occur when the HP Command View EVA installer attempts to
create desktop icons for the applications installed. All the applications are installed properly. If the
desktop shortcuts are missing, you can create them manually. Locations for the common executable
files and shortcuts are:
C:\Program Files\Hewlett-Packard\Sanworks\Ele-
ment Manager for StorageWorks HSV\sssu.exe
HP StorageWorks Storage System Scripting
Utility
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