HP StorageWorks SmartStart EVA Storage 3.2 release notes (T5505-96034, June 2010)

6. Click Finish to exit the utility.
Javascript error message
After using HP SmartStart EVA Storage to install HP Command View EVA, a Javascript error messages
can appear when you attempt to run HP Command View EVA.
This can occur if your browser is not configured correctly.
To avoid these error messages, ensure that your browser is configured as described in HP
StorageWorks Command View EVA Installation Guide.
Format prompt on Windows 2008
After creating a Windows 2008 storage volume with HP SmartStart EVA Storage, a popup window
appears, prompting you to format the drive associated with the storage volume.
However, HP SmartStart EVA Storage has already formatted the drive, therefore you can cancel this
prompt. If you choose to format the drive, the operating system will format it.
Creating a storage volume results in an error
HP SmartStart EVA Storage can appear to hang when creating a storage volume, and then displays
the following error:
Storage volume creation and mounting was not successful.
Reason: The storage volume you created has not been detected. (7007,
blm_storage_volume_not_found)
This error occurs when the host on which you attempted to create the storage volume cannot connect
to the array through the fabric. Other management operations succeed because they use connections
to HP Command View EVA over Ethernet.
To resolve this situation, verify the zone configuration of the switch.
javaw.exe—Unable to locate component error
During HP Command View EVA installation, the following error message can appear:
javaw.exe - Unable To Locate Component; This application has failed to
start because WINSPOOL.DRV was not found. Re-installing the application
may fix this problem.
This error occurs when the HP Command View EVA installer attempts to create desktop icons for the
applications that it installed.
Because the error occurs after HP Command View EVA installed all applications, you do not need to
reinstall the applications. To continue, click OK.
If the desktop shortcuts do not appear, you can create them manually. Common executable files and
shortcuts are located as follows:
C:\Program Files\Hewlett-Packard\Sanworks\
Element Manager for StorageWorks HSV\
sssu.exe
HP StorageWorks Storage System Scripting Utility
HP StorageWorks SmartStart EVA Storage 3.2 Release Notes 7