HP StorageWorks SmartStart EVA Storage 3.1 release notes (T5505-96032, July 2009)
However, HP SmartStart EVA Storage has already formatted the drive, therefore you can cancel this
prompt. If you choose to format the drive, the operating system will format it.
Creating a storage volume results in an error
HP SmartStart EVA Storage can appear to hang when creating a storage volume, and then displays
the following error:
Storage volume creation and mounting was not successful.
Reason: The storage volume you created has not been detected. (7007,
blm_storage_volume_not_found)
This error occurs when the host on which you attempted to create the storage volume cannot connect
to the array through the fabric. Other management operations succeed because they use connections
to HP Command View EVA over Ethernet.
To resolve this situation, verify the zone configuration of the switch.
HP SmartStart ProLiant and HP SmartStart EVA Storage CDs
If you have an HP SmartStart ProLiant CD and an HP SmartStart EVA Storage CD, ensure that you
install the HBA drivers from the HP SmartStart EVA Storage CD. Do not use the HBA drivers from the
HP SmartStart ProLiant CD.
However, if the management server is a ProLiant Storage Server, you must install specific HBA drivers
separately using the HP SmartStart ProLiant CD. Use the HP SmartStart EVA Storage CD to install HP
Command View EVA, but ignore the recommendations in the HBA Configuration page (click Next;
do not update the drivers for the HBA in a ProLiant Storage Server from the HP SmartStart EVA Storage
CD).
NOTE:
HP SmartStart EVA Storage does not support ProLiant servers running Microsoft Storage Server 2003.
javaw.exe—Unable to locate component error
During HP Command View EVA installation, the following error message can appear:
javaw.exe - Unable To Locate Component; This application has failed to
start because WINSPOOL.DRV was not found. Re-installing the application
may fix this problem.
This error occurs when the HP Command View EVA installer attempts to create desktop icons for the
applications that it installed.
Because the error occurs after HP Command View EVA installed all applications, you do not need to
reinstall the applications. To continue, click OK.
HP StorageWorks SmartStart EVA Storage 3.1 release notes 7