HP StorageWorks SmartStart EVA Storage 3.1 release notes (T5505-96032, July 2009)

To resolve this issue, you must install a Microsoft hotfix. Go to the following link for details and the
hotfix download:
http://support.microsoft.com/kb/945119
NOTE:
If you are using the server for storage only, not as a management server, you do not need to install
this hotfix.
No administrator rights error for member of Administrators group
HP SmartStart EVA Storage reports an error indicating that although the current user is a member of
the Administrators group on the local machine, he does not have sufficient privileges to continue. For
example:
Your account does not have sufficient access to create the necessary
credentials. Please login as an administrator and try again.
This error occurs when the Microsoft User Account Control (UAC) security system seeks additional
confirmations before a task is performed. UAC can prevent unauthorized changes to your computer
by prompting you for permission when a task requires administrative rights, such as installing software
or changing settings that affect other users.
To resolve this issue:
1. Log off the system.
2. Do one of the following:
• Log in as an Administrator.
• Reset User Account Control:
1. Open User Accounts.
2. Click Turn User Account Control on or off.
3. If prompted, enter an administrator password or confirmation.
4. Select the Use User Account control (UAC) to help protect your computer box to turn on
UAC, or clear the box to turn off UAC.
5. Click OK.
IMPORTANT:
HP recommends that you not turn UAC off permanently. If you do turn it off, you must turn it back on
as soon as possible.
Allow HP Command View EVA time to gather information after a reboot
When HP SmartStart EVA Storage initiates a server reboot, HP Command View EVA and HP SmartStart
EVA Storage restart automatically. It is possible for you to advance through the HP SmartStart EVA
Storage application dialog boxes before all configuration information is available. Be sure to wait a
minute to allow HP Command View EVA to gather the requisite storage array information before
HP StorageWorks SmartStart EVA Storage 3.1 release notes 5