Using HP Smart Update Manager with HP Integrity Servers: Capabilities, Best Practices, and Troubleshooting

Overview
HP Smart Update Manager (HP SUM) is a versatile tool that allows you to update one or more systems and
the devices within those systems at a single time. This paper describes the many choices available using this
flexible tool by providing a list of update capabilities and best practices for different situations, with a focus
on HP Integrity servers.
Disclaimer: The suggested best practices in this document are for common configurations. HP support and
customers may work together with specific installation details to provide different advice that is better for
those situations.
This document references functionality provided in HP SUM 5.3.0 and later for HP Integrity i2 and later
systems. HP SUM does not support any updates on older HP Integrity servers. Basic HP SUM usage and
troubleshooting is similar for older HP SUM releases, but some functions might not be available or might act
slightly differently.
High-level Summary
•
Recent HP SUM enhancements allow you to update I/O card firmware on HP Integrity servers via HP-UX OS
installations.
• HP SUM should be run from a system with full network connectivity to both management and OS networks.
• Use HP Systems Insight Manager (HP SIM) to update more than 50 servers or devices in a single management session.
Overall Firmware Update Flow
3