HP Smart Update Manager 6.2.0 Release Notes (Ed. 2)
HP SUM displays “Update returned an error” when deploying 32-bit Linux components to 64-bit Linux
nodes
Suggested Action: Install the 32-bit versions of the dependency libraries. For more information, see
“Prerequisites” (page 4).
HP SUM displays an error on a ProLiant DL580 Gen8 server
Suggested Action: For information on this issue, see the Customer Advisory at http://
h20564.www2.hp.com/portal/site/hpsc/public/kb/docDisplay/?docId=emr_na-c04127124.
HP SUM does not list hard drive components or update VMware hard drives
Suggested Action: No action necessary. This will be fixed in a future version.
HP SUM does not properly detect Windows 2012 R2 components
Suggested Action: Run the smart component individually if HP SUM does not apply an update as
expected. This will be fixed in a future release of HP SUM.
HP SUM on Windows 2012 systems displays two versions of some Windows 2012 components
Suggested Action: When running on Windows 2012, if HP SUM displays two versions of a component,
HP SUM is displaying the Windows 2012 and Windows 2012 R2 components. Click Available
Version and read the information to determine which version of the component to apply.
HP SUM reports that component cp0205354.exe does not update if you Force or Rewrite it when
deploying to an HP ProLiant MicroServer
Suggested Action: No action. Deploy this component outside of HP SUM.
HP SUM does not deploy Brocade switch firmware updates greater than 7.2.0 if MAPS is enabled
Suggested Action: Disable MAPS before upgrading firmware to versions greater than 7.2.0.
CLI issues
The /use_web legacy CLI command does not work
Suggested Action: Use the GUI mode to download baselines from hp.com. Once HP SUM downloads
the baseline, you can use CLI mode to perform updates using the downloaded baseline.
HP SUM does not deploy multiple components in legacy CLI mode when listed separately in one
command
Suggested Action: Copy the components into a directory and use the /use_location command. If
you are deploying more than ten components, use this suggested action.
HP SUM does not deploy groups in legacy CLI mode
Suggested Action: When deploying nodes in legacy CLI mode, use the use_location parameter.
Report issues
HP SUM does not generate CSV reports correctly
Suggested Action: Generate reports in HTML or XML format.
HP SUM displays the session ID, not the node name, on the Activity screen when generating a report
Suggested Action: No action necessary. This will be fixed in a future version.
22 Issues and suggested actions