Managing Serviceguard 12th Edition, March 2006

Troubleshooting Your Cluster

Troubleshooting Approaches

Chapter 8376

Reviewing Serviceguard Manager Log Files

Serviceguard Manager maintains a log file of user activity. This file is

stored in the HP-UX directory /var/opt/sgmgr or the Windows

directory X:\Program Files\Hewlett-Packard\Serviceguard

Manager\log (where X refers to the drive on which you have installed

Serviceguard Manager).

You can review these messages using the cmreadlog command, as in the

following HP-UX example:

# cmreadlog /var/opt/sgmgr/929917sgmgr.log

Messages from Serviceguard Manager include information about the

Reviewing the System Multi-node Package Files

If you have VERITAS Cluster Volume Manager (CVM), and problems

starting the cluster, check the log file for the system multi-node package.

For CVM 3.5, the file is VxVM-CVM-pkg.log. For CVM 4.1, the file is

SG-CFS-pkg.log.

Reviewing Configuration Files

Review the following ASCII configuration files:

• Cluster configuration file.

• Package configuration files.

Ensure that the files are complete and correct according to your

configuration planning worksheets.

Reviewing the Package Control Script

Ensure that the package control script is found on all nodes where the

package can run and that the file is identical on all nodes. Ensure that

the script is executable on all nodes. Ensure that the name of the control

script appears in the package configuration file, and ensure that all

services named in the package configuration file also appear in the

package control script.