HP Serviceguard Version A.11.
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Serviceguard Version A.11.17 on HP-UX 11i v3 Release Notes 1 Chapter 1 Serviceguard Version A.11.
Serviceguard Version A.11.17 on HP-UX 11i v3 Release Notes Announcements Announcements Serviceguard allows you to create and manage high availability clusters. This new version of Serviceguard is officially known as Serviceguard A.11.17 on HP-UX 11i v3, but is sometimes also referred to as Serviceguard A.11.17.01. Serviceguard Bundled Components - New Product Structure The following Serviceguard components are now available for HP-UX 11i v3: • Product T1905CA —A.11.
Serviceguard Version A.11.17 on HP-UX 11i v3 Release Notes Announcements Advantage of the New Product Structure This new product structure for the first time allows Serviceguard customers who subscribe to Update services to download Serviceguard from the web (along with the three sub-products classed as Serviceguard components and listed above) via Software Update Manager (SUM).
Serviceguard Version A.11.17 on HP-UX 11i v3 Release Notes Announcements • two heartbeat subnets; or • one heartbeat subnet with a standby To provide the required redundancy for both networking and mass storage connectivity on servers with fewer than three I/O slots, you may need to use multifunction I/O cards that contain both networking and mass storage ports. Veritas CVM and CFS Not Yet Supported Serviceguard A.11.
Serviceguard Version A.11.17 on HP-UX 11i v3 Release Notes Announcements When you upgrade a system to HP-UX 11i v3, the I/O subsystem by default will start performing load balancing and multipathing for all multipath devices (whether or not they are managed by VxVM/DMP, and whether or not you decide to migrate the system to agile addressing); you do not have to take any additional steps to make this happen.
Serviceguard Version A.11.17 on HP-UX 11i v3 Release Notes Announcements Online Replacement of LAN Cards Requires Patch Before you can replace a LAN card online (without bringing down the cluster) as described under “Replacing LAN or Fibre Channel Cards” in chapter 8 of Managing Serviceguard, you must apply patch PHNE_35894. See “Patches and Fixes in this Version” on page 46 and “JAGag27186 (SR8606472298): OLR of a LAN Card in SG cluster fails” on page 55.
Serviceguard Version A.11.17 on HP-UX 11i v3 Release Notes Announcements High Availability Consulting Services Because Serviceguard configurations can be complex to configure and maintain, HP strongly recommends that you use its high availability consulting services to ensure a smooth installation and rollout; contact your HP representative for more information.
Serviceguard Version A.11.17 on HP-UX 11i v3 Release Notes What’s in this Release What’s in this Release This release of Serviceguard A.11.17 (also known as A.11.17.01) supports HP-UX 11i v3 and adds new functionality, specifically: • Serviceguard supports HP-UX agile addressing, sometimes also called persistent LUN binding, for device special files (DSFs). See “About Device Special Files (DSFs)” on page 13. • Serviceguard supports HP-UX native multipathing and load balancing.
Serviceguard Version A.11.17 on HP-UX 11i v3 Release Notes What’s in this Release — Serviceguard now supports Virtual LANs (VLANs) over APA. (VLANs over physical interfaces were already supported.) For more information, see the sections “Automatic Port Aggregation” and “Configuring VLANs” in chapter 3 of the latest edition of Managing Serviceguard in the High Availability collection on docs.hp.com. • Hostnames for Serviceguard cluster nodes can be up to 39 characters (bytes) long.
Serviceguard Version A.11.17 on HP-UX 11i v3 Release Notes What’s in this Release Under the agile addressing convention, the hardware path name is no longer encoded in a storage device’s name; instead, each device file name reflects a unique instance number, for example /dev/[r]disk/disk3, that does not need to change when the hardware path does. Agile addressing is the default on new 11i v3 installations, but the I/O subsystem still recognizes pre-11.
Serviceguard Version A.11.17 on HP-UX 11i v3 Release Notes What’s in this Release scheme without bringing the cluster down. For the requirements and a procedure, see “Updating the Cluster Lock Configuration” in chapter 7 of Managing Serviceguard. For more information about agile addressing, see following documents at http://www.docs.hp.com.
Serviceguard Version A.11.17 on HP-UX 11i v3 Release Notes What’s in this Release NOTE If you are replacing, rather than removing, the interface, and you have applied patch PHNE_35894,you do not need to bring down the cluster, and you may be able to do the replacement online; see “Replacing LAN or Fibre Channel Cards” in chapter 8 of Managing Serviceguard.
Serviceguard Version A.11.17 on HP-UX 11i v3 Release Notes What’s in this Release NOTE For more information on DSAU, see the Distributed Systems Administration Utilities Release Notes V1.3 and the Distributed Systems Administration Utilities User’s Guide (T2786-90009) on docs.hp.com: go to the Network and Systems Management collection and choose System Administration. Depending on your SMH and Serviceguard security privileges, you can do the following: • Monitor, create/modify and run/ halt a cluster.
Serviceguard Version A.11.
Serviceguard Version A.11.17 on HP-UX 11i v3 Release Notes What’s in this Release recommended that you read the help topic About Security, as it details each HP Serviceguard Manager Role Based Access (RBA) permissions, as well as root privileges. Before Using HP Serviceguard Manager: Setting Up You must have the following already completed before you can start using HP Serviceguard Manager: • At least one cluster node with Serviceguard version A.11.17.01 installed.
Serviceguard Version A.11.17 on HP-UX 11i v3 Release Notes What’s in this Release Table 1-1 Scenario Accessing Serviceguard Manager Scenario Use Case Number of Clusters Serviceguard Version Serviceguard Manager Version See for more info 1 Single cluster management 1 A.11.17.01 B.01.00 page 22 2 Multi-cluster management 1 or more cluster(s) A.11.15.00 A.11.17.01 A.05.01 page 26 3 Web-based multi-cluster management more than 1 cluster A.11.15.00 A.11.17.01 A.05.01 with HP SIM 5.
Serviceguard Version A.11.17 on HP-UX 11i v3 Release Notes What’s in this Release Table 1-2 Scenario 3 Serviceguard Manager Installation Requirements (Continued) Scenario Use Case Web-based multi-cluster management Serviceguard Manager Version A.05.01 with HP SIM 5.10 Installation Requirements Requires the following software installations on a server: • HP SIM 5.10 -and- • NOTE Chapter 1 Serviceguard Manager A.05.01 Serviceguard Manager A.05.
Serviceguard Version A.11.17 on HP-UX 11i v3 Release Notes What’s in this Release Scenario 1 - Single cluster management Scenario 1 applies if the following is true: • Manage a single cluster • Have installed Serviceguard version A.11.17.01 In order to administer Serviceguard version A.11.17.01 through SMH, a user must login from a browser using the following URL: http://:2301. 22 • A user with HP SMH Administrator access has full cluster management capabilities.
Serviceguard Version A.11.17 on HP-UX 11i v3 Release Notes What’s in this Release 1. Enter the standard URL “http://:2301/” For example http://clusternode1.cup.hp.com:2301/ Figure 1-1 System Management Homepage Login 2. When the System Management Homepage login screen appears, enter your login credentials and click Sign In. The System Management Homepage for the selected server appears. From the Serviceguard Cluster box, click the name of the cluster.
Serviceguard Version A.11.17 on HP-UX 11i v3 Release Notes What’s in this Release Figure 1-2 Serviceguard Cluster NOTE If a cluster is not yet configured, you will not see the Serviceguard Cluster section on this screen. To create a cluster, pull down the SMH Tools menu and choose Serviceguard Manager, then click the “Create Cluster” button.
Serviceguard Version A.11.17 on HP-UX 11i v3 Release Notes What’s in this Release The figure below shows a browser session at the HP Serviceguard Manager Main Page. Figure 1-3 System Management Homepage with Seriveguard Manager 1 5 2 3 4 Number Description 1 System Management Homepage (SMH) pull-down menus. 2 Overall cluster status indicator. Click this icon to troubleshoot issues. 3 Easy-to-understand status icons. 4 Clickable icons allow you to troubleshoot issues.
Serviceguard Version A.11.17 on HP-UX 11i v3 Release Notes What’s in this Release Scenario 2 -Multi-cluster management Scenario 2 applies if the following is true: • One or more clusters with Serviceguard version A.11.15.00 through A.11.17.01 • Serviceguard Manager version A.05.01 installed Launching Serviceguard Manager from Windows Here are 2 ways to launch Serviceguard Manager in Windows: NOTE 26 • By default, a shortcut icon is placed on your desktop (labelled SG Manager).
Serviceguard Version A.11.17 on HP-UX 11i v3 Release Notes What’s in this Release Scenario 3 - Web-based multi-cluster management Scenario 3 applies if the following is true: • One or more clusters with Serviceguard version A.11.15.00 through A.11.17 • Serviceguard Manager version A.05.01 with HP SIM 5.10, installed on a server 1. Enter the standard URL, https://[full hostname of SIM server]:50000/ For example https://SIMserver.cup.hp.
Serviceguard Version A.11.17 on HP-UX 11i v3 Release Notes What’s in this Release Figure 1-4 Systems Insight Manager Sign-In Page 2. When the Systems Insight Manager login screen appears, enter your login credentials and click Sign In.
Serviceguard Version A.11.17 on HP-UX 11i v3 Release Notes What’s in this Release 3. From the left-hand panel, expand Cluster by Type. Figure 1-5 Expanded Left Panel 4. Expand HP Serviceguard, and click on a Serviceguard cluster. The following screen appears if you click on a Serviceguard cluster running A.11.17 on HP-UX 11i v3 (11.17.
Serviceguard Version A.11.
Serviceguard Version A.11.17 on HP-UX 11i v3 Release Notes What’s in this Release NOTE If you click on a cluster running an earlier Serviceguard release, the page will display a link that will launch Serviceguard Manager A.05.01 (if installed) via Java Webstart. You can obtain Serviceguard Manager A.05.01 from the Distributed Component CD that is delivered with the Serviceguard software and release notes, or from http://www.hp.com/go/softwaredepot/ha.
Serviceguard Version A.11.17 on HP-UX 11i v3 Release Notes What’s in this Release • Enterprise Cluster Master Toolkit Version B.04.00 Release Notes • Clusters for High Availability: A Primer of HP Solutions, second edition (HP Press: Prentice Hall, ISBN 0-13-089355-2). This guide describes basic cluster concepts. • Serviceguard Compatibility and Feature Matrix, on docs.hp.com -> High Availability, under the heading Serviceguard -> Support Matrixes.
Serviceguard Version A.11.17 on HP-UX 11i v3 Release Notes What’s in this Release • Using HP-UX VLANs (5991-0617) and other Virtual LAN documentation in the I/O Cards and Networking Software section of docs.hp.com. Further Information Additional information about Serviceguard and related high availability topics can be found at: http://www.hp.
Serviceguard Version A.11.17 on HP-UX 11i v3 Release Notes Compatibility Information and Installation Requirements Compatibility Information and Installation Requirements Read this entire document (and any other Release Notes or READMEs for related products you may have) before you begin an installation. Compatibility For complete compatibility information see the Serviceguard Compatibility and Feature Matrix posted at http://www.docs.hp.com -> High Availability-> Serviceguard -> Support Matrixes.
Serviceguard Version A.11.17 on HP-UX 11i v3 Release Notes Compatibility Information and Installation Requirements The ipf.customrules file is located under the Bastille directory itself. IPFilter-Serviceguard rules are documented in the latest HP-UX IPFilter Version Administrator’s Guide, posted at http://docs.hp.
Serviceguard Version A.11.17 on HP-UX 11i v3 Release Notes Compatibility Information and Installation Requirements Before Installing Serviceguard A.11.17 Before you install Serviceguard A.11.17, you need to make sure that your cluster has the correct hardware upgrades. If you are upgrading older systems, ensure that your HP representative reviews the firmware levels of SCSI controller cards and installs the latest versions. Access changes as of A.11.16 Serviceguard version A.11.
Serviceguard Version A.11.17 on HP-UX 11i v3 Release Notes Compatibility Information and Installation Requirements After you complete a rolling upgrade, be sure to create and save a copy of the new configuration, using the cmgetconf command. If a cmapplyconf is issued, you want to be sure it applies the newly migrated Access Control Policies.
Serviceguard Version A.11.17 on HP-UX 11i v3 Release Notes Compatibility Information and Installation Requirements not used and remote node security is resolved with the .rhosts facility instead. (These rules apply only to target nodes running Serviceguard versions earlier than A.11.16.) Memory Requirements Serviceguard needs approximately 15.5MB of lockable memory on each cluster node.
Serviceguard Version A.11.17 on HP-UX 11i v3 Release Notes Compatibility Information and Installation Requirements • hacl-dlm 5408/tcp Serviceguard also uses port 9/udp discard during network probing setup when running configuration commands such as cmcheckconf or cmapplyconf and cmquerycl. If the port is disabled (in inetd.conf), the network probing may be slower and under some conditions error messages may be written to syslog.
Serviceguard Version A.11.17 on HP-UX 11i v3 Release Notes Installing Serviceguard on HP-UX 11i v3 Installing Serviceguard on HP-UX 11i v3 Dependencies The following are required by Serviceguard. They are part of the HP-UX Base Operating Environment: • Open SSL, which includes the OPENSSSL-RUN and OPENSSL-LIB filesets. • The “EventMonitoring” bundle, which contains the EMS-CORE and EMS-CORE-COM filesets.
Serviceguard Version A.11.17 on HP-UX 11i v3 Release Notes Installing Serviceguard on HP-UX 11i v3 # swlist -R T1905CA The filesets that make up the Serviceguard product are: NOTE Chapter 1 • Serviceguard.CM-SG • SGManagerPI.SGMGRPI • SGWBEMProviders.SGPROV-CORE • SGWBEMProviders.SGPROV-DOC • SGWBEMProviders.SGPROV-MOF • CM-Provider-MOF.CM-MOF • CM-Provider-MOF.CM-PROVIDER • Cluster-OM.CM-DEN-MOF • Cluster-OM.CM-DEN-PROV • Cluster-OM.CM-OM • Cluster-OM.CM-OM-AUTH • Cluster-OM.
Serviceguard Version A.11.17 on HP-UX 11i v3 Release Notes Installing Serviceguard on HP-UX 11i v3 NOTE • /usr/contrib/bin/cmfmtfr • /usr/contrib/Q4/lib/q4lib/cmfr.pl • /var/adm/cmcluster/frdump.cmcld.x (where x is a digit) If you did a swremove of an older version of Serviceguard before the swinstall, a zero-length binary configuration file (/etc/cmcluster/cmclconfig) may be left on your system. Remove this file before you issue the swinstall command.
Serviceguard Version A.11.17 on HP-UX 11i v3 Release Notes Installing Serviceguard on HP-UX 11i v3 • This release of Serviceguard requires HP-UX 11i v3. For information about HP-UX upgrade paths, see the HP-UX Installation and Upgrade Guide for HP-UX 11i v3 at http://www.docs.hp.com -> 11i v3 -> Installing and Updating. Veritas Storage Management Products Veritas Volume Manager (VxVM) 3.5 is not supported on HP-UX 11i v3. If you are running VxVM 3.5 as part of HP-UX (VxVM-Base), version 3.
Serviceguard Version A.11.17 on HP-UX 11i v3 Release Notes Installing Serviceguard on HP-UX 11i v3 Rolling Upgrade Exceptions HP-UX Cold Install A cold install of the operating system during a rolling upgrade is not supported. A rolling upgrade cannot include a cold install of HP-UX on any node. A cold install will remove configuration information; for example, device file names (DSFs) are not guaranteed to remain the same after a cold install.
Serviceguard Version A.11.17 on HP-UX 11i v3 Release Notes Uninstalling Serviceguard Uninstalling Serviceguard To uninstall the Serviceguard software, run the SD-UX swremove command. Before removing software, note the following: 1. Serviceguard must be halted (not running) on the node from which the swremove command is issued. 2. The system from which the swremove command is issued must be removed from the cluster configuration.
Serviceguard Version A.11.17 on HP-UX 11i v3 Release Notes Patches and Fixes in this Version Patches and Fixes in this Version The following table lists patches required or recommended for Serviceguard A.11.17 on HP-UX 11i v3. Contact your HP support representative for up-to-the-moment information.
Serviceguard Version A.11.17 on HP-UX 11i v3 Release Notes Fixed in This Version Fixed in This Version JAGag13927 (SR8606457625): cmquerycl command aborts What was the problem? The cmquerycl command aborted when the cluster configuration contained DGC devices that had long hardware paths. What was the resolution? Code modified to copy the hardware path to the correct location in memory.
Serviceguard Version A.11.
Serviceguard Version A.11.17 on HP-UX 11i v3 Release Notes Fixed in This Version JAGag13268 (SR8606456893): Package using VxVM fails to start What was the problem? If cmviewcl failed, a package which used VxVM disk groups failed to start and reported that a disk group might be imported on another node, even if this was not the case.
Serviceguard Version A.11.17 on HP-UX 11i v3 Release Notes Fixed in This Version import failed: No valid disk found containing disk group What was the resolution? The Serviceguard RC script /sbin/init.d/cmcluster now does not try to run vxdisk clearimport on write-disabled EMC Symmetrix disks managed by VxVM. For a complete fix, the patch PHSS_35451 for Metrocluster/SRDF A.05.00 or later is required.
Serviceguard Version A.11.17 on HP-UX 11i v3 Release Notes Fixed in This Version There is(are) 1 incidence(s) of : Sep 11 16:34:38 ptest90 cmcld[11930]: Failed to switch fec0:0:0:f08::36 from lan1:34(0) to lan2:27(3): Not enough space Any subsequent Serviceguard configuration operations (such as cmapplyconf etc.) failed. What was the resolution? Code has been fixed to handle ENOMEM appropriately. JAGaf67601 (SR8606407696): cmcld does not consider newer drivers e.g.
Serviceguard Version A.11.17 on HP-UX 11i v3 Release Notes Known Problems and Workarounds Known Problems and Workarounds This section lists known problems in Serviceguard Version A.11.17 on HP-UX 11i v3 (A.11.17.01), at time of publication. This list is subject to change without notice. More-recent information may be available on the Hewlett-Packard IT Resource Center: http://www.itrc.hp.com (Americas and Asia Pacific) or http://www.europe.itrc.hp.com (Europe).
Serviceguard Version A.11.17 on HP-UX 11i v3 Release Notes Known Problems and Workarounds although cmsrvassistd is still trying to re-start it. After the cmapplyconf the “ghost” service still cannot be stopped because cmcld denies its existence. • What is the workaround? One workaround is to make sure you follow the correct procedure when removing a service: halt the package before you start editing any file. However, if you do get into this situation: — Follow these steps: 1. Halt the package 2.
Serviceguard Version A.11.17 on HP-UX 11i v3 Release Notes Known Problems and Workarounds JAGag11398: cmcld aborts with Failed to set keep alive: Invalid argument What is the problem? cmcld aborts with Failed to set keep alive: Invalid argument What is the workaround? There is no workaround for this rare problem. JAGag12644: cmsrvassistd doesn’t check script permissions What is the problem? cmsrvassistd doesn’t check script permissions.
Serviceguard Version A.11.17 on HP-UX 11i v3 Release Notes Known Problems and Workarounds JAGag21443: cmcld aborts when select() is interrupted What is the problem? cmcld aborts when the select() system call is interrupted by a signal. What is the workaround? There is no workaround for this rare problem. JAGag25508: Log file permissions set to 666 What is the problem? Permissions for log files defined in /etc/cmcluster.conf are set to 666 (allowing anyone to read or write to the file).
Serviceguard Version A.11.17 on HP-UX 11i v3 Release Notes Known Problems and Workarounds NOTE If for some reason you need to proceed without the patch, you must follow the “Off-Line Replacement” procedure under “Replacing LAN or Fibre Channel Cards” in chapter 8 of Managing Serviceguard. Known Problems and Workarounds for the Serviceguard Manager Plug-In The following are known problems and suggested workarounds for Serviceguard Manager version B.01.00.
Serviceguard Version A.11.17 on HP-UX 11i v3 Release Notes Known Problems and Workarounds What is the workaround or available patch? To work around this defect, you can either close and re-open the Operations Log, or manually refresh the Operations Log browser window. This defect is expected to be resolved in version B.01.01.
Serviceguard Version A.11.17 on HP-UX 11i v3 Release Notes Known Problems and Workarounds JAGaf97851: Serviceguard Manager hangs when launching System Log Viewer What is the problem? Serviceguard Manager hangs when you launch the System Log Viewer using the Display Consolidated syslog menu item if the System Log Viewer is already open. What is the workaround or available patch? Close the Serviceguard Manager browser window, close the System Log Viewer window, and launch SMH in a new browser window.
Serviceguard Version A.11.17 on HP-UX 11i v3 Release Notes Known Problems and Workarounds JAGag21911: Operations Log incorrectly displays (Admin) for users with Serviceguard Role Based Access What is the problem? In the Operations Log’s Run By column, the (Admin) text next to the user name denotes users belonging to the System Management Homepage (SMH) Administrators User Group.
Serviceguard Version A.11.17 on HP-UX 11i v3 Release Notes Known Problems and Workarounds CAUTION 60 Do not add the HP-UX group hpsmh to SMH User Groups. This could have the effect of raising user privileges to unintended levels.
Serviceguard Version A.11.17 on HP-UX 11i v3 Release Notes About Serviceguard Releases About Serviceguard Releases Types of Releases and Patches Versions of Serviceguard are provided as platform releases, feature releases, or patches. Platform Release A platform release is a stable version of Serviceguard, which is the preferred environment for the majority of Serviceguard customers. Platform releases may also contain new Serviceguard features.
Serviceguard Version A.11.17 on HP-UX 11i v3 Release Notes About Serviceguard Releases • Patch-specific release testing is performed prior to posting the patch. • Existing functionality, scripts, etc. will continue to operate without modification. • All fixes from the previous patch are incorporated. Certification testing for a patch is recommended only for those fixes that are important to your specific installation.
Serviceguard Version A.11.17 on HP-UX 11i v3 Release Notes Software Availability in Native Languages Software Availability in Native Languages Both the plug-in and the management-station versions of Serviceguard Manager provide Native Language Support, but the command line interface does not.
Serviceguard Version A.11.