Serviceguard Manager Version A.05.
© Copyright 2010 Hewlett-Packard Company Legal Notices Confidential computer software. Valid license from HP required for possession, use, or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license. The information contained herein is subject to change without notice.
Table of Contents About This Document.........................................................................................................7 Publishing History..................................................................................................................................7 Typographic Conventions......................................................................................................................8 1 Serviceguard Manager Version A.05.03 Release Notes......................
Required and Recommended Patches........................................................................................35 Fixed in this Version...................................................................................................................36 QXCR1000959468 HP SIM 6.0 no longer supports Serviceguard Manager A.05.02............36 QXCR1001025377 JRE security vulnerability in HP JDK and JRE 6.0.05 or earlier..............36 Known Problems and Workarounds......................................
List of Figures 1-1 1-2 1-3 Serviceguard Manager: Tree and Map..........................................................................................11 Serviceguard Manager Admin menu............................................................................................12 Configuring Clusters with Serviceguard Manager (Nodes tab)...................................................
List of Tables 1-1 1-2 1-3 6 Accessing Serviceguard Manager.................................................................................................10 Capabilities of Session Servers on Target Clusters........................................................................18 Getting the Serviceguard Manager A.05.03 Software...................................................................
About This Document Publishing History Manufacturing Part Number Supported Operating Systems B8325–90056 HP-UX 11.00 and greater, A.05.00 Linux, Windows 2000, 2003 October 2005 B8325–90061 HP-UX 11.00 and greater, A.05.01 Linux, Windows 2000 Service Pack 1 or later., 2003 February 2007 B8325–90066 HP-UX 11.00 and greater, Linux, Windows 2000 Professional with Service Pack 1 or later, Microsoft Windows XP Professional Edition, Windows Server 2003, or Windows Vista.
Typographic Conventions 8 find(1) HP-UX manpage. In this example, “find” is the manpage name and “1” is the manpage section. Book Title Title of a book or other document. Linked Title Title that is a hyperlink to a book or other document. http:// www.hp.com A Web site address that is a hyperlink to the site. Command Command name or qualified command phrase. user input Commands and other text that you type. computer output Text displayed by the computer. Enter The name of a keyboard key.
1 Serviceguard Manager Version A.05.03 Release Notes Announcements Serviceguard Manager is the graphical user interface for the Serviceguard product. With it, you can monitor, administer, and configure clusters managed by Serviceguard, Serviceguard Extension for RAC, Metrocluster, Continentalclusters, and Serviceguard Extension for Faster Failover. NOTE: HP Serviceguard Manager has a web-based, (SIM) Systems Insight Management/System Management Homepage (SMH) application, version B.xx.
What's in Serviceguard Manager Version A.05.03 Four new features for version A.05.03 are: • • Serviceguard Manager Version A.05.03 supports the Windows 7 Serviceguard Manager Version A.05.03 enables integration with HP System Insight Manager (SIM) 6.0 Windows Support • The HP-UX version of Serviceguard Manager A.05.03 is updated to the Java™ Runtime Environment version 1.6.0.06 due to security bulletin HPSBUX02503 SSRT100019 rev.1 The Linux and Windows versions of Serviceguard Manager A.05.
What You See The figure below shows an instance of Serviceguard Manager with two sessions. (Up to 10 sessions are supported.) The icon by the connection to both Session Servers show that the user's login is root. The Alerts button tells you there is information about serious alerts. We can see a red-bordered cluster is down. Also critical are the clusters that have a package icon with a red X, showing they have a package that is down.
You can issue common administrative commands on your clusters through Serviceguard Manager. (See below.) With Serviceguard A.11.16.xx and A.11.17.xx clusters, the administrator role is specified by configuring a non-root Admin Access Control Policy. Figure 1-2 Serviceguard Manager Admin menu Starting with Serviceguard Manager A.04.00 on HP-UX, you can configure clusters and failover packages on nodes with Serviceguard A.11.16.xx. Version A.05.0x, extends this to nodes with Serviceguard A.11.17.xx.
Figure 1-3 Configuring Clusters with Serviceguard Manager (Nodes tab) What You See 13
How it Works You can install Serviceguard Manager on a system running HP-UX, Linux, or Windows. From the system running Serviceguard Manager, you connect to a Serviceguard Node (HP-UX or Linux) to establish your management session. When you establish a Session Server connection, which is a cluster member node that the administrator connects to through Serviceguard Manager and displays the discovered clusters.
For information about Red Hat Linux, go to http://www.redhat.com For information about SUSE Linux, go to http://www.suse.com For information about HP OpenView Operations, IT/Operations, and Network Node Manager, refer to: http://www.docs.hp.com/hpux/netsys Further Information Additional information about Serviceguard and high-availability topics may be found on HP's web pages: http://www.docs.hp.com/hpux/ha (High Availability) and http://www.docs.hp.com/linux (Linux-specific).
Compatibility Information and Installation Requirements Before you begin an installation, read this entire document and any other Release Notes or READMEs you have. Compatibility This section summarizes the compatibility of this version of Serviceguard Manager with related products and their versions. For all versions (this and older), see the Serviceguard Manager Support Matrix posted on http://www.docs.hp.com/hpux/ha -> serviceguard -> white papers.
Memory Requirements Running on HP-UX, these are the minimum requirements for Serviceguard Manager: • • • • • 256 MB of available memory 190 MB of available hard disk space under /opt 1 MB of available hard disk space under /usr 1 MB of available hard disk space under /etc/opt/OV if OpenView is installed. 315 MB of available hard disk space under /var for log files.
Requirements for Capabilities Starting with Serviceguard Manager version A.04.00, you can configure clusters and failover packages using nodes that have Serviceguard version A.11.16.xx. With Serviceguard Manager A.05.03, you can also configure clusters and packages on nodes with Serviceguard A.11.17.00 and A.11.17.01. Administration has changed from previous versions as well. Serviceguard version A.11.16.xx, A.11.17.00, and A.11.17.
Table 1-2 Capabilities of Session Servers on Target Clusters (continued) Session Server's Target cluster's Service- guard Service- guard version version To Monitor To Administer To Configure A.11.13.xx, A.11.16.xx, A.11.14.xx, and A.11.17.xx A.11.15.xx User can be any entry in Session Server's /etc/ passwd file Not supported Configuration menu available when an A.11.16.xx or A.11.17.xx object is selected User must supply root password for a cluster node User must log in to Session Server as root.
Each Serviceguard Manager node must allow these connections: • from the cluster nodes: — udp on port 162 • to the cluster nodes: — udp on port 161 Each Serviceguard node must allow these connections: • from the Serviceguard Manager node: — udp on port 161 • to the Serviceguard Manager node: — udp on port 162 • to the COM node: — tcp on port 5303 - and allow only packets with SYN flag.
• • • If you have an earlier version, uninstall it first before installing the new version. If you are on HP-UX and updating from A.03.00.01 or later, a prompt will offer to remove the earlier version for you, and then replace it with the new. If you update from a version of Serviceguard Manager earlier than A.03.00, your user preference files will be replaced with newer default settings. Preference files changed in A.03.00.01, and earlier settings cannot be carried over.
Before Installing Serviceguard Manager • • When deciding where to install Serviceguard Manager, plan for the security you want, and the access you will need. See the table Table 1-2 “Capabilities of Session Servers on Target Clusters” for more information. Consider the connections from users to the Session Server node, the connection from the Session Server to cluster nodes. Installing Serviceguard Manager on HP-UX You can install version A.05.
IMPORTANT: The Java Runtime Environment version that Serviceguard Manager installs may need to be updated. See vulnerabilities and HP recommendations available at http:// www.itrc.hp.com. Updating the Serviceguard Manager JRE on HP-UX To update the Serviceguard Manager JRE on HP-UX: 1. Confirm that Serviceguard Manager version A.05.03 is installed on your system by entering the following command: swlist SG-Manager 2. Confirm which JRE version Servicegaurd Manager A.05.
Installing Serviceguard Manager on Linux You can install from two places: from the Distributed Components CD or from a browser • To install from the Serviceguard Distributed Components CD: 1. Insert the disk and mount the CD-ROM drive. Choose a name for your directory, for example . 2. From /SGManager/LINUX, enter: — For Red Hat Linux X86 and AMD64/Intel EM64T: rpm -i sgmanager-A.05.03.00-1.product.redhat.i386.rpm — For Red Hat Linux Integrity: rpm -i sgmanager-A.05.03.00-1.product.
changes in Serviceguard Manager Version A.03.00.01 and later. Your old preferences cannot be carried over. Updating the Serviceguard Manager JRE on Linux To update the Serviceguard Manager JRE on Linux: 1. Download and install JRE for Linux RPM (self-extracting file) from: http://www.java.com/ en/download/manual.jsp 2. To complete installation, follow the instructions available at: http://www.java.com/en/ download/help/linux_install.xml#rpm 3. Locate the JRE directory on your Linux machine.
• • • log users ov (if OpenView Network Node Manager is already installed on the PC) NOTE: • Serviceguard Manager installs its own Java Runtime Environment (JRE) and can run only with the JRE located in the Serviceguard Manager directory. • If you have Network Node Manager installed on this computer, see Installing with OpenView, below. • If you are updating from an earlier version of Serviceguard Manager, your user preference files are replaced with default settings.
• • Modifies the Event Configuration Tool so you can set up automatic actions and filter Serviceguard messages. Lets you configure the data collection to get historical MIB data from network nodes, including data stored in Serviceguard MIB objects. The Serviceguard subagent services the Serviceguard MIB objects. By default, it is installed in /usr/lbin/cmsnmpd. NOTE: OpenView and NNM both support the Japanese language variables C and ja_JPSJIS. NNM also supports ja_JP.
◦ ◦ — 28 Scan LAN interfaces: uses lanscan to display information about each LAN device that has software support on the system. IP Interface Stat: uses netstat to display statistics for network interfaces and protocols, as well as the contents of various network-related data structures. (Choose options to filter output.) LVM tools. ◦ View Logical Volumes: displays the logical volumes currently configured ◦ View Volume Groups: uses vgdisplay to show information about the volume groups configured.
Uninstalling Serviceguard Manager Before installing Serviceguard Manager A.05.03, uninstall any previous Serviceguard Manager versions. Uninstalling from HP-UX On HP-UX, uninstall Serviceguard Manager by running this command:swremove B8325BA After uninstalling Serviceguard Manager, you can remove the Serviceguard Manager logs; if you are not going to re-install, you can remove the entire directory (by default, /var/opt/sgmgr/).
1. 2. Remove messaging: Go to the Message Group Bank, and delete Message Group HA. Remove templates and monitors: Open the Message Source Templates window. By default, the following are visible on the top level. Remove them: — Syslog — SG_check_cmsnmpd — EMS SNMP Traps — HA Cluster SNMP Traps 3.
Setting up Serviceguard Manager Security, Logins, and Access Policies In version A.11.16.xx, Serviceguard changed its method of controlling and assigning logins, and roles. Therefore, the way you open Serviceguard Manager sessions and discover Serviceguard objects is quite different in versions A.11.16.xx and later than it is in earlier versions of Serviceguard. Logins and roles, Version A.11.16.xx and A.11.17.xx: Creating or modifying configuration still requires Root access (UID=0) on a cluster's nodes.
Bootstrapping a new A.11.16.xx or A.11.17.xx node If no cluster is configured, you can create a cmclnodelist file to act as a "bootstrap" for non-root access. Then other session server nodes have Monitor permission to access the node. Then you will be able to see it on the map and tree, and read its status and properties. If it is not a part of a cluster now, it will still show up in the Unused Nodes list. To configure it later, you can connect to a Session Server with Serviceguard version A.11.16.xx or A.
If the user is logged in as root to a Session Server node with version A.11.15.xx or earlier, the Session Server node will also display certain common administrative commands in the menu. The Session Server relays these commands to the clusters in the session for the users. If you are updating from an earlier version, think about permissions on your HP-UX nodes with Serviceguard Version A.11.13.xx, A.11.14.xx, and A.11.15.xx.
Launching Serviceguard Manager from Linux To launch Serviceguard Manager in Linux, go to the Serviceguard Manager directory (by default, Red Hat is /usr/local/sgmgr/bin and SUSE is /opt/sgmgr/bin). Enter the sgmgr or ./sgmgr command, plus any options you want. To see the full command, enter man sgmgr.
— — — If you specify the -l option, you may also specify the -p option to give that user's password. The -c parameter specifies the clusters you want the Session Server to discover. (The Session Server can discover only the nodes on its subnets.) These clusters will be displayed on your map, under the Session Server's name. Repeat the -c option for several clusters in this session.
In non-English locales, when installing on HP-UX 11.11, install the TrueType Fonts patch: • HP-UX 11.11 — Japanese: PHSS_26971 — Korean: PHSS_26973 — Chinese-Simplified: PHSS_26975 — Chinese-Traditional: PHSS_24977 — Font Server: PHSS_25092 Before you use the Event Browser, install a patches on all HP-UX nodes in the clusters that will send the SNMP traps to your Serviceguard Manager Event Browser. The patch numbers are: • PHSS_27858 for HP-UX 11.
Linux and Windows JRE Update to: • Java 6 update 17 is the most recent release with security fixes. or • Java 6 update 18 is the release that is currently available. (recommended) JRE 1.5.0.18 (or later), and JRE 1.6.0.06 (or later) are available at: http://www.hp.com/go/java Known Problems and Workarounds The following lists known problems for Serviceguard Manager version A.05.03, at time of publication. This list is subject to change without notice.
Typically you would use Serviceguard Manager A.05.02 for Serviceguard version A.11.17 and earlier or B.0x.xx for Serviceguard A.11.17.01 and higher. What is the workaround? There is no workaround. JAGag15620 Asterisk (*) in max no of packages is only for Serviceguard A.11.17.xx What is the problem? There is an asterisk (*) next to the max number of packages parameter in the Cluster Configuration file, indicating that you can modify this parameter while the cluster is UP. This is only true for A.17.11.xx.
2) Create a temporary directory and cd to it. 3. Get package configuration:cmgetconf -p XXX >p.conf 4. Edit file p.conf: vi p.conf 5. Change the value ofPACKAGE_NAME from XXX to YYY. 6. Save the file. 7. Halt package XXX: cmhaltpkg XXX 8. Delete package XXX: cmdeleteconf -p XXX 9. Create package YYY: cmapplyconf p.conf 10. Run package YYY: cmrunpkg YYY 11. Delete the temporary directory created in step 2. 12. Make sure that Auto Run is set correctly for the package. You can do this in Serviceguard Manager.
What is the workaround? If you are using Lock LUN in a Linux cluster, upgrade COM to version B.03.01 or later. The COM (Cluster Object Manager) is a component of Serviceguard. For more information, see the documentation at http://docs.hp.com/hpux/ha -> Serviceguard. JAGaf64743 Help: Problem entering Locale ko chars in index of online help viewer What is the problem? Entering ko (Korean) characters into the index of online help can cause the help window to hang.
files followed by any other sources used such as DNS, NIS or LDAP. Below is an example hosts file: 15.145.162.131 gryf.uksr.hp.com gryf 10.8.0.131 gryf.uksr.hp.com gryf.uksr.hp.com gryf 10.8.2.131 gryf 15.145.162.132 sly.uksr.hp.com sly.uksr.hp.com sly 10.8.1.132 sly 10.8.2.132 sly.uksr.hp.com bit.uksr.hp.com bit 10.30.8.8 bit 15.145.162.69 bot.uksr.hp.com bot.uksr.hp.com bot gryf 10.8.1.131 gryf.uksr.hp.com sly 10.8.0.132 sly.uksr.hp.com sly 15.145.162.67 bit.uksr.hp.com bot 10.30.8.
JAGaf32042 Standby LANs config does not work properly (See also JAGae87650) What is the problem? In the Serviceguard Manager A.04.00 and A.04.02 Cluster Configuration screens, once you deselect a standby interface, it will not allow you to reselect that standby interface. What is the workaround? There is no workaround. JAGaf17035 Some accessibility short-cut keys do not work in non-English locale.
JAGaf11256 Serviceguard Manager won't discover nodes if another cluster has the same name. What is the problem? Once Serviceguard Manager discovers a cluster, it will ignore any others that have the same name. For example, imagine that one subnet has a cluster clus1, whose members are node1 and node2. Now imagine that another subnet has a cluster named clus1, whose members are nodeX and nodeY. The situation is not common because Serviceguard insists that the cluster name must be unique in its environment.
JAGae50727 In non-English locales, typed characters not visible in HP-UX What is the problem? When running non-English versions of SGMgr on HP-UX, typed non-English characters are invisible in the input text boxes. The characters can be read by the program, but not seen by the user. This occurs in the text fields of Alerts: Search and Help: search. What is the workaround? The computer is printing white characters on a white background, making them invisible.
What is the workaround? There is no workaround. JAGag08885 - HP-UX/Linux: typed target folder is ignored during save session What is the problem? On HP-UX and Linux, target folder path is ignored if its path is typed into the text field when saving session. What is the workaround? Use mouse or keyboard short-cuts to change directories in the file save dialog. Software Availability in Native Languages This version of Serviceguard Manager Version A.05.