Serviceguard Manager Version A.05.00 Release Notes Manufacturing Part Number: B8325-90056 October 2005 © Copyright 2005 Hewlett-Packard Company.
Legal Notices © Copyright 2005 Hewlett-Packard Development Company, L.P. Confidential computer software. Valid license from HP required for possession, use, or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor’s standard commercial license. The information contained herein is subject to change without notice.
Serviceguard Manager Version A.05.00 Release Notes 1 Chapter 1 Serviceguard Manager Version A.05.
Serviceguard Manager Version A.05.00 Release Notes Announcements Announcements Serviceguard Manager is the graphical user interface for the Serviceguard product. With it, you can monitor, administer, and configure clusters managed by Serviceguard, Serviceguard Extension for RAC, Metrocluster, Continentalclusters, and Serviceguard Extension for Faster Failover. Serviceguard Manager replaces the functionality of the earlier Serviceguard management tools, ClusterView and the SAM High Availability tool.
Serviceguard Manager Version A.05.00 Release Notes Announcements If your HP-UX cluster nodes are configured for SNMP, you can receive their SNMP cluster trap messages in the SNMP Browser window. You can set your management station as an SNMP trap destination from a tab in the window. In the Serviceguard Manager display, you can sort and re-organize the message order. Serviceguard Manager can be installed on HP-UX, Linux, and Windows. The software for each platform is available free from the web at www.hp.
Serviceguard Manager Version A.05.00 Release Notes What’s in this Version What’s in this Version Serviceguard Manager version A.05.00 was released to support Serviceguard A.11.17 on HP-UX. You can use it to create and modify configuration of Serviceguard A.11.16 and A.11.17 clusters and failover packages. These features are new to version A.05.00: • Support for Serviceguard version A.11.17.
Serviceguard Manager Version A.05.00 Release Notes What’s in this Version What You See The figure below shows an instance of Serviceguard Manager with two sessions. (Up to 10 sessions are supported.) The icon by the connection to both Session Servers show that the user’s login is root. The Alerts button tells you there is information about serious alerts. We can see a red-bordered cluster is down.
Serviceguard Manager Version A.05.00 Release Notes What’s in this Version Figure 1-1 Serviceguard Manager: Tree and Map With Serviceguard Manager, you see Serviceguard objects three ways. • 8 In the tree on the left pane, you see cluster relationships listed hierarchically.
Serviceguard Manager Version A.05.00 Release Notes What’s in this Version You can navigate through the map by clicking an object in the tree. The map pane will show information relevant to the object you clicked. For example, if you click a node, you see that node, its cluster, and the packages configured to run on it. • In the map on the right pane, you can see configuration relationships by the position of objects in the diagram. You can see status from the colors and symbols.
Serviceguard Manager Version A.05.00 Release Notes What’s in this Version Figure 1-2 Serviceguard Manager Admin menu Starting with Serviceguard Manager A.04.00 on HP-UX, you can configure clusters and failover packages on nodes with Serviceguard A.11.16. Version A.05.00, extends this to nodes with Serviceguard A.11.17.
Serviceguard Manager Version A.05.
Serviceguard Manager Version A.05.00 Release Notes What’s in this Version How it Works You install Serviceguard Manager on a management station. This can be HP-UX, Linux, or Windows. From the management station, you connect to a Session Server with Serviceguard installed (HP-UX or Linux). Each Session Server connection is displayed on the tree with the clusters it discovered. The component of Serviceguard that interfaces with Serviceguard Manager is called the COM (Cluster Object Manager).
Serviceguard Manager Version A.05.00 Release Notes What Documentation is Available for This Version What Documentation is Available for This Version These Release Notes will help you install Serviceguard Manager. Once Serviceguard Manager is running, online help has the information about how to use the interface. Start with the Help topic Using Serviceguard Manager. If you have installed Serviceguard Version A.11.16 or A.11.17 on any nodes, be sure to read the Help topic Security, Logons, and Permissions.
Serviceguard Manager Version A.05.00 Release Notes What Documentation is Available for This Version For information about HP OpenView Operations, IT/Operations, and Network Node Manager, refer to: http://www.docs.hp.com/hpux/netsys Further Information Additional information about Serviceguard and high-availability topics may be found on HP’s web pages: http://www.hp.com/hpux/ha (High Availability) and http://www.hp.com/linux (Linux-specific). Also see http://www.hp.com/go/ha.
Serviceguard Manager Version A.05.00 Release Notes Compatibility Information and Installation Requirements Compatibility Information and Installation Requirements Before you begin an installation, read this entire document and any other Release Notes or READMEs you have. Compatibility This section summarizes the compatibility of this version of Serviceguard Manager with related products and their versions. For all versions (this and older), see the Serviceguard Manager Support Matrix posted on http://www.
Serviceguard Manager Version A.05.00 Release Notes Compatibility Information and Installation Requirements — Red Hat Enterprise Linux (AS and ES) 3 for Integrity — Red Hat Enterprise Linux (AS and ES) 4 for ProLiant — Red Hat Enterprise Linux (AS and ES) 4 for AMD64/Intel EM64T — Red Hat Enterprise Linux (AS and ES) 4 for Integrity • SUSE Linux Enterprise Server, Version 8 (SLES 8), United Linux version 1.0, SLES 9. — SUSE LINUX Enterprise Server 8/UL1.0 for ProLiant — SUSE LINUX Enterprise Server 8/UL1.
Serviceguard Manager Version A.05.00 Release Notes Compatibility Information and Installation Requirements • 128 MB of available memory • Up to 33 MB of additional hard disk space during the installation process.
Serviceguard Manager Version A.05.00 Release Notes Compatibility Information and Installation Requirements Starting with Serviceguard Manager A.04.00, some of the capabilities you have depend on the Serviceguard version of the Session Server, the node you log in to and begin a session. Some depend on the target, the Serviceguard node, cluster, or package you will see in your map, tree, and Properties.
Serviceguard Manager Version A.05.00 Release Notes Compatibility Information and Installation Requirements Table 1-1 Capabilities of Session Servers on Target clusters (Continued) Session Server’s Serviceguard version Target cluster’s Serviceguard version A.11.13, A.11.14, and A.11.15 A.11.16, A.11.17 A.11.16, A.11.17 Chapter 1 To Monitor User can be any entry in Session Server’s /etc/passwd file To Administer Not supported Configuration menu available when an A.11.16 or A.11.
Serviceguard Manager Version A.05.00 Release Notes Compatibility Information and Installation Requirements Table 1-1 Capabilities of Session Servers on Target clusters (Continued) Session Server’s Serviceguard version Target cluster’s Serviceguard version A.11.16 A.11.17 A.11.16, A.11.
Serviceguard Manager Version A.05.00 Release Notes Compatibility Information and Installation Requirements Each Serviceguard node must allow these connections: • from the Serviceguard Manager node: — udp on port 161 • to the Serviceguard Manager node: — udp on port 162 • to the COM node: — tcp on port 5303 - and allow only packets with SYN flag.
Serviceguard Manager Version A.05.00 Release Notes Compatibility Information and Installation Requirements Because SNMP uses a single dedicated port, only one application can receive messages. For more information about SNMP, open online help and go to Troubleshooting Clusters, SNMP Problems.
Serviceguard Manager Version A.05.00 Release Notes Installing and Running Serviceguard Manager Installing and Running Serviceguard Manager Installing Software You can install Serviceguard Manager on an HP-UX workstation, on an HP-UX server (with or without Serviceguard), on a Linux workstation (with or without Serviceguard), or on a PC with Windows 2003, Windows XP Professional Edition, or Windows 2000 Professional.
Serviceguard Manager Version A.05.00 Release Notes Installing and Running Serviceguard Manager Serviceguard Manager installs its own JRE (Java Runtime Environment™), and cannot use any other JRE that may already be installed. If you are updating from an earlier version, it is a good idea to first uninstall the earlier version. If you are on HP-UX and updating from A.03.00.01 or later, a prompt will offer to remove the earlier version for you, and then replace it with the new.
Serviceguard Manager Version A.05.00 Release Notes Installing and Running Serviceguard Manager • To install from the web, go to www.hp.com/go/softwaredepot. Click High Availability, then Serviceguard Manager for HP-UX. Fill out the information form. A download window opens. 1. Select your operating system from the “Software Specification” pull-down list. (To see the version of an HP-UX node, use the uname command from the node.) 2.
Serviceguard Manager Version A.05.00 Release Notes Installing and Running Serviceguard Manager For more information about installation procedures and related issues, refer to the man page for swinstall. Also see the manual Managing HP-UX Software with SD-UX , which can be viewed or printed from http://www.docs.hp.com -> HP-UX 11.0 Operating System -> System Administration.
Serviceguard Manager Version A.05.00 Release Notes Installing and Running Serviceguard Manager rpm -i sgmanager-A.05.00.00-1.product.redhat.ia64.rpm — For SUSE Linux X86 and AMD64/Intel EM64T: rpm -i sgmanager-A.05.00.00-1.product.suse.i386.rpm — For SUSE Linux Integrity: rpm -i sgmanager-A.05.00.00-1.product.suse.ia64.rpm • To install from the web: 1. Go to http://www.hp.com/go/softwaredepot. Click High Availability. Click Serviceguard Manager in the alphabetical list. 2.
Serviceguard Manager Version A.05.00 Release Notes Installing and Running Serviceguard Manager • lib • log • users Serviceguard Manager installs its own JRE (Java Runtime Environment™) and cannot use another JRE already installed on the computer. If you are updating from an earlier version of Serviceguard Manager, your user preference files are replaced with default settings. The new preference files are compatible with architecture changes in Serviceguard Manager Version A.03.00.01 and later.
Serviceguard Manager Version A.05.00 Release Notes Installing and Running Serviceguard Manager 4. On your PC, run sgmanager.exe (or double-click the sgmanager.exe file in Explorer). 5. Choose a language option. The default install directory is: C:\Program Files\Hewlett-Packard\ServiceGuard Manager\ but you can choose a custom installation directory. The SG Manager A.05.00 icon will appear on your desktop.
Serviceguard Manager Version A.05.00 Release Notes Installing and Running Serviceguard Manager Serviceguard Manager requires Java Plug-in 1.4.2.09.00 to be installed on the client system. If you want to install Systems Insight Manager after you have Serviceguard Manager installed, registration is not automatically done. In this situation, uninstall Serviceguard Manager, and then re-install it.
Serviceguard Manager Version A.05.00 Release Notes Installing and Running Serviceguard Manager Then the installation process looks to see if you have OVO Version 7 or later, or VPO 6.0 or later. If you do, it checks to see if you also have ClusterView. If you do have ClusterView installed, no files will be overwritten. The launcher will be installed, so you can open an instance of Serviceguard Manager from the OpenView menu.
Serviceguard Manager Version A.05.00 Release Notes Installing and Running Serviceguard Manager — Run Node: uses the cmrunnode command to join the selected node to its cluster — Halt Node: uses the cmhaltnode command to make the selected node inactive in its cluster — Net Diag Tools — View Interface Config: displays LAN interface configuration parameters — LAN Diag and Admin: launches the program lanadmin, which administers and tests the local area network.
Serviceguard Manager Version A.05.00 Release Notes Installing and Running Serviceguard Manager rpm -e sgmanager After uninstalling, you can remove the Serviceguard Manager logs; if you are not going to re-install, you can remove the entire directory (by default, /usr/local/sgmgr on Red Hat and /opt/sgmgr on SUSE). If you get a message about “unable to remove.” you can ignore the ones about error messages.
Serviceguard Manager Version A.05.00 Release Notes Installing and Running Serviceguard Manager — hp-sgcluster • If you have OVO (which includes NNM): 1. Remove messaging: Go to the Message Group Bank, and delete Message Group HA. 2. Remove templates and monitors: Open the Message Source Templates window. By default, the following are visible on the top level. Remove them: — Syslog — SG_check_cmsnmpd — EMS SNMP Traps — HA Cluster SNMP Traps 3.
Serviceguard Manager Version A.05.00 Release Notes Installing and Running Serviceguard Manager b. Stop that process, using: kill c. Restart the agents. Use: /sbin/init.d/SnmpMaster start for the master agent Use: /sbin/lbin/cmsnmpd for the subagent. Setting up Serviceguard Manager Security, Logins, and Access Policies In version A.11.16, Serviceguard changed its method of controlling and assigning logins, and roles.
Serviceguard Manager Version A.05.00 Release Notes Installing and Running Serviceguard Manager — (all cluster packages) package admin, defined in the cluster configuration file — full admin (cluster and all of its packages), defined in the cluster configuration file For more information about access control policies, see the online help for Configuring Clusters: Roles. If you upgraded a cluster to Serviceguard A.11.16 or A.11.17, its cmclnodelist has been migrated into Access Control Policies. With A.11.
Serviceguard Manager Version A.05.00 Release Notes Installing and Running Serviceguard Manager now, it will still show up in the Unused Nodes list. To configure it later, you can connect to a Session Server with Serviceguard version A.11.16 or A.11.17 and select the node from Unused Nodes. If you give a root password, you can configure the node into a cluster from the Actions menu. To create a bootstrap file: 1. Create the file /etc/cmcluster/cmclnodelist on the node. 2.
Serviceguard Manager Version A.05.00 Release Notes Installing and Running Serviceguard Manager Please notice, however, that the permissions and access mechanisms are actually not the same. In version A.11.15 and earlier, the Serviceguard Manager user’s permissions depend on his login to the Session Server, not the cluster node. It is the Session Server that interacts with the cluster nodes on the user’s behalf, through the Cluster Object Manager, a Serviceguard API.
Serviceguard Manager Version A.05.00 Release Notes Installing and Running Serviceguard Manager Serviceguard Manager gets its information by connecting to a Session Server with Serviceguard A.11.13 or later. A component of Serviceguard, the Cluster Object Manager, polls the available subnets to discover other Serviceguard objects. It collects status and configuration information, and sends the information back to Serviceguard Manager.
Serviceguard Manager Version A.05.00 Release Notes Installing and Running Serviceguard Manager Assigning and Configuring New OpenView OVO Tools When you install Serviceguard Manager, it checks to see if you have OpenView OVO installed. If you do, it checks to see if you have the tools listed in “Installing with HP OpenView” above. If you do not have those tools, it installs them for you.
Serviceguard Manager Version A.05.00 Release Notes Installing and Running Serviceguard Manager Launching Serviceguard Manager from Linux To launch Serviceguard Manager in Linux, go to the Serviceguard Manager directory (by default, Red Hat is /usr/local/sgmgr/bin and SUSE is /opt/sgmgr/bin). Enter the sgmgr or ./sgmgr command, plus any options you want. To see the full command, enter man sgmgr.
Serviceguard Manager Version A.05.00 Release Notes Installing and Running Serviceguard Manager When Serviceguard Manager installs, it checks to see if HP Systems Insight Manager or OpenView are installed. If either are present, Serviceguard registers itself with the program. Therefore, if you have both, you want to install Serviceguard Manager after you install Systems Insight Manager or OpenView.
Serviceguard Manager Version A.05.00 Release Notes Installing and Running Serviceguard Manager Specify -un TRUE to see the unused nodes discovered by this Session Server on its subnets. These are nodes that have Serviceguard installed, but are not currently configured in any cluster. Specify this option once, at the end of the command. When the interface opens, you will see what you have chosen, and you will be given a chance to fill in any options you have not yet chosen.
Serviceguard Manager Version A.05.00 Release Notes Patches and Fixes in this Version Patches and Fixes in this Version This section lists known patches, defects that have been fixed in this version, and current known defects and workarounds. Please consult the Release Notes for the language you will install, to find information about language-specific patches, defects, and known problems.
Serviceguard Manager Version A.05.00 Release Notes Patches and Fixes in this Version Before you use the Event Browser, install a patches on all HP-UX nodes in the clusters that will send the SNMP traps to your Serviceguard Manager Event Browser. The patch numbers are: • PHSS_26724 for HP-UX 10.x • PHSS_27858 for HP-UX 11.x Serviceguard Manager installs its own JRE (Java Runtime Environment).
Serviceguard Manager Version A.05.00 Release Notes Patches and Fixes in this Version JAGaf44451 (JAGaf43912) Cluster Properties: wrong lock info in older version of COM • What is the problem? Versions of COM older than B.03.01 may display wrong information about the HP-UX cluster lock, because it may not support discovery of a Lock LUN. The COM (Cluster Object Manager) is a component of Serviceguard. Known Problems and Workarounds The following lists known problems for Serviceguard Manager version A.05.
Serviceguard Manager Version A.05.00 Release Notes Patches and Fixes in this Version 2. Type in something in the textfield to force trap setting. The status should now be Trap Set. The back-end logic is: — Step 1: Use the community name supplied to set trap (Success or Failure) — Step 2: Query the status of the trap destination. Since the trap destination is already set in the backend, Step 1 will not unset the trap, even if the community name is not correct. Step 2 will then display the updated status.
Serviceguard Manager Version A.05.00 Release Notes Patches and Fixes in this Version Dec 1 13:13:45 sly cmclconfd[15227]: WARNING: User root from ip address 10.8.1.131 does not have privileges to access this node. Either they are coming from a node without enhanced security or somebody may be attempting un-authorized access to this system. • What is the workaround? To avoid permission problems, all interfaces for all authorized nodes must be defined in /etc/hosts on all nodes within the cluster.
Serviceguard Manager Version A.05.00 Release Notes Patches and Fixes in this Version JAGaf44056 Traditional-Chinese font size too small on HP-UX client • What is the problem? On Serviceguard Manager A.04.02 on HP-UX, the Traditional Chinese font is small and difficult to read. • What is the workaround? To increase the font size for Serviceguard Manager in Traditional Chinese on HP-UX systems, please follow the instructions below.
Serviceguard Manager Version A.05.00 Release Notes Patches and Fixes in this Version 6. Edit the following file : /opt/sgmgr/jre/lib/font.properties.zh_TW_Big5 Comment out the line for the environment variable hp.fontpath by putting a "#" in front of the line: # hp.fontpath JAGaf43915 Assertion error when focus gained during disconnect/reconnect • What is the problem? When the user disconnects, and then reconnects a session, the grayish box for the session disappears and then reappears.
Serviceguard Manager Version A.05.00 Release Notes Patches and Fixes in this Version JAGaf17035 Some accessibility short cut keys do not work in non-English locale. • What is the problem? Some accessibility short-cut keys do not work in traditional Chinese, simplified Chinese, Korean, or Japanese. • What is the workaround? There is no workaround. If you require short-cut keys, install the English version.
Serviceguard Manager Version A.05.00 Release Notes Patches and Fixes in this Version JAGaf14625 Problems creating and modifying packages that contain non-alphanumeric characters (,*,$,#, ...). • What is the problem? All alphanumeric characters are accepted as package names. However, you cannot use most of the other characters on a keyboard. (For the exact list, see the Help topic for Configuring Packages.) The packages appear to be added.
Serviceguard Manager Version A.05.00 Release Notes Patches and Fixes in this Version JAGaf13947 NPE while trying to save after gui was up for 24 hours (java problem) • What is the problem? After Serviceguard Manager had been running for 24 hours, Java gave a Null Pointer Exception when user tried to Save. • What is the workaround? There is no workaround. Restart Serviceguard Manager JAGaf12970 Service commands that contain quotes are not passed to control script.
Serviceguard Manager Version A.05.00 Release Notes Patches and Fixes in this Version JAGaf09768 More than one config screen can be opened for one cluster. • What is the problem? Serviceguard Manager does not stop you from opening two configuration screens at the same time. If you enter changes in both screens, thinking there is only one, you may not Apply the configuration that you expected • What is the workaround? There is no workaround.
Serviceguard Manager Version A.05.00 Release Notes Patches and Fixes in this Version JAGae50774 In Traditional Chinese and Simplified Chinese, the license agreement radio button text is illegible. • What is the problem? In the installer, the Licence Agreement window shows a radio button to check, confirming that the user agrees with the license terms. The text is too small to be easily read in Chinese.
Serviceguard Manager Version A.05.00 Release Notes Patches and Fixes in this Version JAGae50110 Welcome Dialog and others: Mnemonic underline indicator can be incorrect in non-English interfaces • What is the problem? In non-English interfaces, the keyboard mnemonics are indicated by underlining a letter in parentheses. This indicates that the item can be accessed by holding the alt key while pressing that letter. In some translations, the underline is misplaced.
Serviceguard Manager Version A.05.00 Release Notes Software Availability in Native Languages Software Availability in Native Languages Serviceguard Manager Version A.05.00 interface is available in five language options: • ABA American English • ABJ Japanese • AB0 Simplified Chinese • AB1 Korean • AB2 Traditional Chinese Please consult the Release Notes for the language you will install, to find information about language-specific patches, defects, and known problems.
Serviceguard Manager Version A.05.
