ServiceGuard Manager Version A.02.01 Release Notes Manufacturing Part Number: B8325-90026 July 2002 © Copyright , 2002 Hewlett-Packard Company.
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ServiceGuard Manager Version A.02.01 Release Notes 1 Chapter 1 ServiceGuard Manager Version A.02.
ServiceGuard Manager Version A.02.01 Release Notes Announcements Announcements ServiceGuard Manager is the graphical user interface for ServiceGuard product. With it, you can view and monitor clusters managed by MC/ServiceGuard, ServiceGuard OPS Edition, MetroClusters, and Continental Clusters. You can also issue some common administrative commands. If you are connected to a server running ServiceGuard A.11.
ServiceGuard Manager Version A.02.01 Release Notes What’s in this Version What’s in this Version ServiceGuard Manager, version A.02.01 is available for installation on HP-UX, Linux, and Windows. All platforms are available from the web at software.hp.com, or are delivered on CD ROM: • Product B8325BA software and license for HP-UX • Product T1228BA software and license for Linux • Product B8341BA software and license for Windows In Version A.02.
ServiceGuard Manager Version A.02.01 Release Notes What’s in this Version Packages are normally configured to have at least one failover node, but some have been purposely configured to run on one a single node, for example, packages in the OPS environment. These packages will have no failover warning state: they will be green if they are running as configured, and they will turn red when they go down. Packages that are configured for only one node will have an informational single-node badge beside them.
ServiceGuard Manager Version A.02.01 Release Notes What’s in this Version What You See Figure 1-1 ServiceGuard Manager Interface With ServiceGuard Manager, you see your ServiceGuard clusters three ways. • In the map on the right pane, you can see configuration relationships by the position of objects in the diagram. You can see status from the colors and symbols. You can also get a small text message about the status if you pause the mouse over a cluster object.
ServiceGuard Manager Version A.02.01 Release Notes What’s in this Version • In Properties, you see more detailed information about any cluster, node, or package on your map. To open Properties, select an object, then go to the the menu on top. Or right-click an object and use the pop-up menu. You can save a record of your clusters. For example, you can document a newly configured cluster.
ServiceGuard Manager Version A.02.01 Release Notes What’s in this Version Note: Because Continental Clusters are always on more than one subnet, ServiceGuard Manager sees them as two clusters. To see all the information about a Continental cluster, open two instances of ServiceGuard Manager. In each instance, connect to a server on the appropriate subnet. Figure 1-2 How ServiceGuard Gathers Information In this diagram, ServiceGuard Manager has been installed on 3 systems, (Windows, HP-UX, and Linux).
ServiceGuard Manager Version A.02.01 Release Notes What’s in this Version HP-UX and Linux server nodes with ServiceGuard Version A.11.12 or later can discover clusters’ configuration and status information and create maps. If a user logs in to the server with any valid username, the server creates a view only map and properties. HP-UX server nodes with ServiceGuard Version 11.13 or later (with patches) can also relay administration commands. (See "Required and Recommended Patches” in this document.
ServiceGuard Manager Version A.02.01 Release Notes What’s in this Version You can order the book Clusters for High Availability: A Primer of HP Solutions, second edition, by Peter Weygant (HP Press: Prentice Hall, ISBN 0-13-089355-2). This guide describes basic cluster concepts. To see information about this retail book, go to http://www.hp.com/hpbooks/ and click search, then enter the first few words of the title. For information about HP-UX, go to: http://www.docs.hp.
ServiceGuard Manager Version A.02.01 Release Notes Compatibility Information and Installation Requirements Compatibility Information and Installation Requirements Before you begin an installation, read this entire document and any other Release Notes or READMEs you have. System requirements ServiceGuard Manager can be installed on a computer with one of the following operating systems: • HP-UX, Version 11.0 or later.
ServiceGuard Manager Version A.02.01 Release Notes Compatibility Information and Installation Requirements • 256 MB of available memory • 65 MB of available hard disk space under /opt • 1 MB of available hard disk space under /usr • 1 MB of available hard disk space under /etc/opt/OV if OpenView is installed. • 3-15 MB of available hard disk space under /var for log files.
ServiceGuard Manager Version A.02.01 Release Notes Compatibility Information and Installation Requirements • Which operators will use the interface, and on which computers? To view a cluster, the ServiceGuard Manager operator needs a logon and password on at least one server on the cluster’s subnets. The server is a node with ServiceGuard A.11.12 or later.
ServiceGuard Manager Version A.02.01 Release Notes Compatibility Information and Installation Requirements There are two ways to install ServiceGuard Manager: from the ServiceGuard Distributed Components disk, or from this web site: http://www.software.hp.com Both offer the English or Japanese product option. ServiceGuard Manager installs its own JRE (Java Runtime Environment™), and can not use any other JRE that may already be installed.
ServiceGuard Manager Version A.02.01 Release Notes Compatibility Information and Installation Requirements 3. Run the swinstall command on this depot. The user interface will lead you through the installation (mark, analyze, install). Select the B8325BA ServiceGuard Manager product. Depending on your operating system, choose B8325BA_11.00, B8325BA_11.11, or B8325BA_11.22. After swinstall completes, verify the installation: 1. Is the man page installed? (Enter: man sgmgr) 2.
ServiceGuard Manager Version A.02.01 Release Notes Compatibility Information and Installation Requirements rpm -i sgmanager-A.02.01-1.product.redhat.i386.rpm • To install from the web: 1. Go to http://www.software.hp.com Click High Availability. Click ServiceGuard Manager in the alphabetical list. 2. Save the sgmanager-A.02.01-1.product.redhat.i386.rpm file to your disk. (To save disk space, you can remove the rpm file when installation is done.) 3.
ServiceGuard Manager Version A.02.01 Release Notes Compatibility Information and Installation Requirements 1. Insert the disk in the PC’s drive 2. Click the Start menu in lower left corner of your screen. Choose Settings -> Control Panel. Double-click Add/Remove Programs. 3. Click on Install. 4. Navigate to SGManager\Windows. Select sgmanager.exe. 5. Click Finish and follow installation directions. • To install from the web: 1. Go to http://www.software.hp.com.
ServiceGuard Manager Version A.02.01 Release Notes Compatibility Information and Installation Requirements If you have Network Node Manager installed on this computer, see Installing with OpenView, below. Verify that the name ServiceGuard Manager is listed in Start -> Programs ->. Verify that a ServiceGuard Manager icon is on your desktop.
ServiceGuard Manager Version A.02.01 Release Notes Compatibility Information and Installation Requirements If you do not have ClusterView, but you do have ITO or OVO, tools are added to the Tool Bank, ready for an OpenView administrator to assign them. These tools are listed below. Assign these tools carefully. Some require root access to the ServiceGuard nodes, and some can grant it indirectly. • ServiceGuard Mgr launcher: You can launch ServiceGuard Manager from OpenView.
ServiceGuard Manager Version A.02.
ServiceGuard Manager Version A.02.01 Release Notes Compatibility Information and Installation Requirements Uninstalling from Linux On Linux, uninstall ServiceGuard Manger by running this command: rpm -e sgmgr-A.02.01-1 After uninstalling, you can remove the ServiceGuard Manager logs; if you are not going to re-install, you can remove the entire directory (by default, /user/local/sgmanager). If you get a message about “unable to remove ...” you can ignore the ones about error messages.
ServiceGuard Manager Version A.02.01 Release Notes Compatibility Information and Installation Requirements 2. Remove SGMgr MIBs: Go to the NNM or ITO menu and select Options -> Load/Unload MIBs:SNMP. Unload the following MIBs: — hp-cluster — hp-sgcluster • If you have ITO (which includes NNM): 1. Remove messaging: Go to the Message Group Bank, and delete Message Group HA. 2. Remove templates and monitors: Open the Message Source Templates window. By default, the following are visible on the top level.
ServiceGuard Manager Version A.02.01 Release Notes Compatibility Information and Installation Requirements 2. Log in to each node and edit the /etc/snmpd.conf file to remove your computer from the list. 3. Stop and re-start the SNMP Master Agent on the node. a. Find the process ID number, using: ps -ef | grep snmp. The master agent will show as snmpd, and the subagent will show as cmsnmpd. b. Stop that process, using: kill c. Restart the agents, using /usr/sbin/snmpd and /sbin/init.
ServiceGuard Manager Version A.02.01 Release Notes Compatibility Information and Installation Requirements 2. When naming the package, choose one that your users will recognize, such as Clus3Srvr. The first time a user opens ServiceGuard Manager they will see the Connect dialog box. They can type this name in for Server. After that, the name will appear in a list every time that user opens ServiceGuard Manager. 3.
ServiceGuard Manager Version A.02.01 Release Notes Compatibility Information and Installation Requirements 3. Go to /opt/sgmgr/OV and untar the configurations files in with the tar -xvf ito-ux.tar command. 4. Go to /opt/OV/bin/OpC and upload the new configuration with the opccfgupld -replace -subentity /opt/sgmgr/OV/SGOpC command. 5. Stop and restart the ITO package with the /opt/OV/bin/OpC/opcsv -stop and /opt/OV/bin/OpC/opcsv -start commands.
ServiceGuard Manager Version A.02.01 Release Notes Compatibility Information and Installation Requirements 1. Right-click on the icon, then choose Properties from the popup menu. 2. Add options to the command in “Target.” The options are listed below in sgmgr Command Syntax. It is best to put quotes around command and file path names; Windows allows spaces and other characters in directories, and that could cause parsing errors. • From the Start menu, select Programs -> ServiceGuard Manager.
ServiceGuard Manager Version A.02.01 Release Notes Compatibility Information and Installation Requirements — The -s option specifies a node with ServiceGuard A.11.12 or later. Your ServiceGuard Manager session will connect to ServiceGuard on this node. ServiceGuard will start an Object Manager process to discover the other clusters on its subnet, and report back their configuration and status information.
ServiceGuard Manager Version A.02.01 Release Notes Compatibility Information and Installation Requirements Right click a tree or map object and look at the popup menu again. You will see which administration commands can be done on this cluster object at this time if you have root permission on an HP-UX server with ServiceGuard A.11.13 and patches. (See “Required and Recommended Patches” in this document.
ServiceGuard Manager Version A.02.01 Release Notes Patches and Fixes in this Version Patches and Fixes in this Version This section lists required patches, defects that have been fixed in this version, and current known defects and workarounds. Required and Recommended Patches No patches are required for ServiceGuard Manager itself. However, if you want to administration commands, you need to connect to an HP-UX server that has ServiceGuard A.11.13.
ServiceGuard Manager Version A.02.01 Release Notes Patches and Fixes in this Version • For Linux, check patches at: http://www.redhat.com • For Windows PC, check Service Pack at: http://microsoft.com/ms.htm. Fixed in this Version JAGad50413 What is the problem? If the user tries to focus on a number of different clusters, nodes and packages in rapid succession, the map and tree may not be able to synchronize.
ServiceGuard Manager Version A.02.01 Release Notes Patches and Fixes in this Version JAGad87580 What is the problem? Late error dialog when connection is dropped. When the connection is dropped, the connection status properly indicates the condition but the dialog box that reports the problem is not displayed until the second attempt to refresh the data fails. JAGad88000, 90300 What is the problem? Packages with no failover nodes show a warning, even if they were configured with no failover node.
ServiceGuard Manager Version A.02.01 Release Notes Patches and Fixes in this Version JAGad91136 What is the problem? If the incorrect password is entered while the “Save Password?” box is checked on the login/connect dialog box, it will be saved, and presented as the default every time the user logs in. JAGad89398 What is the problem? Before halting a node, ServiceGuard Manager may report a misleading number of packages to be halted.
ServiceGuard Manager Version A.02.01 Release Notes Patches and Fixes in this Version JAGad90129 • What is the problem? On Linux, Japanese online help shows hyphens rendered as square characters. • What is the workaround? There is none. JAGad91137 • What is the problem? sgmgr can not handle cmdeletconf If ServiceGuard Manager is monitoring a cluster and a user issues a cmdeletconf command on that cluster, ServiceGuard Manager cannot correctly update its map.
ServiceGuard Manager Version A.02.01 Release Notes Patches and Fixes in this Version JAGae11148 • What is the problem? Admin progress dialog unresponsive after ServerProviderException error. If ServerProviderException occurs during an administrative opertaion, the dialog box that tracks the progress of the operation stops working. • Chapter 1 What is the workaround? There is no workaround. Close the dialog box.
ServiceGuard Manager Version A.02.01 Release Notes Software Availability in Native Languages Software Availability in Native Languages ServiceGuard Manager Version A.02.01 interface is available in American English and Japanese. The install process will automatically install the appropriate files. Before installing, read the Release Notes appropriate for the language setting on your system. You can view and print English Release Notes at: http://www.docs.hp.com, and Japanese Release Notes at: http://www.
