ServiceGuard Manager Version A.02.
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ServiceGuard Manager Version A.02.00 Release Notes 1 ServiceGuard Manager Version A.02.
ServiceGuard Manager Version A.02.00 Release Notes Announcements Announcements ServiceGuard Manager is the graphical user interface for ServiceGuard product. With it, you can view and monitor clusters managed by MC/ServiceGuard, ServiceGuard OPS Edition, MetroClusters, and Continental Clusters. You can also issue some common administrative commands. If you are connected to a server running ServiceGuard A.11.
ServiceGuard Manager Version A.02.00 Release Notes What’s in this Version What’s in this Version ServiceGuard Manager, version A.02.00 is available. All platforms are available from the web at software.hp.com, or are delivered on CD ROM: • Product B8325BA software and license for HP-UX • Product T1228BA software and license for Linux • Product B8341BA software and license for Windows Now, you can now do common administrative commands from the ServiceGuard Manager menus.
ServiceGuard Manager Version A.02.00 Release Notes What’s in this Version Open the new example file, qscluster.sgm, to see a cluster with a quorum server. Now, ServiceGuard Manager displays information about system multi-node packages. SMN packages are special packages. They are used to regulate system resources, like volume groups, not applications. They run on several nodes at once. There is no map symbol for SMN packages.
ServiceGuard Manager Version A.02.00 Release Notes What’s in this Version With ServiceGuard Manager, you see your ServiceGuard clusters three ways. • In the map diagram on the right pane, you can see configuration relationships by the position of objects. You can see status from the colors and symbols. You can also get a small text message about the status if you pause the mouse over a cluster object. • In the tree on the left pane, you can see cluster relationships listed hierarchically.
ServiceGuard Manager Version A.02.00 Release Notes What’s in this Version To see a map and the cluster properties, you need a valid logon and password for a server. The server with ServiceGuard A.11.12 or later. Viewing does not require root permission. To do administrative commands, you do need to login as root on an HP-UX server with ServiceGuard A.11.13 (with the latest patches) and Cluster Object Manager Version A.01.03.01. (See "Required and Recommended Patches” in this document.
ServiceGuard Manager Version A.02.00 Release Notes What’s in this Version This information is used to make the map, tree, and properties. In this example, operators at any of the three stations can connect to the SG A.11.12 node servers. Because the servers and clusters are all on the same subnet, all three observation stations can see all three clusters. HP-UX and Linux server nodes with ServiceGuard Version A.11.12 or later can discover clusters’ configuration and status information and create maps.
ServiceGuard Manager Version A.02.
ServiceGuard Manager Version A.02.00 Release Notes Compatibility Information and Installation Requirements Compatibility Information and Installation Requirements Before you begin an installation, read this entire document and any other Release Notes or READMEs you have. System requirements ServiceGuard Manager can be installed on a computer with one of the following operating systems: • HP-UX, Version 11.0 or later.
ServiceGuard Manager Version A.02.00 Release Notes Compatibility Information and Installation Requirements • 1 MB of available hard disk space under /usr • 1 MB of available hard disk space under /etc/opt/OV if OpenView is installed. • 3-15 MB of available hard disk space under /var for log files.
ServiceGuard Manager Version A.02.00 Release Notes Compatibility Information and Installation Requirements (a node that has ServiceGuard A.11.12 or later installed). To also do administration, the user needs to log on as root at least one HP-UX server that has installed ServiceGuard A.11.13 with patches. (See "Required and Recommended Patches” in this document.
ServiceGuard Manager Version A.02.00 Release Notes Compatibility Information and Installation Requirements the user’s commands to the discovered cluster objects, and then pass progress reports back to the management station.
ServiceGuard Manager Version A.02.00 Release Notes Compatibility Information and Installation Requirements administrative commands on any cluster objects that ServiceGuard Manager discovers - that is, any cluster objects on the map. Your operators cannot administer Linux clusters unless you give them root access on an HP-UX server.
ServiceGuard Manager Version A.02.00 Release Notes Compatibility Information and Installation Requirements 4. For Source Depot Path, fill in: SD_CDROM/SGManager/HP-UX/sgmanager.depot 5. A window opens with this selection, highlighted: B8325BA A.02.00 ServiceGuard Manager. Select it, then start the install. • From the web, go to http://www.software.hp.com Click High Availability, then ServiceGuard Manager. 1. Download B8325BA_11.00.depot and store it on your disk.
ServiceGuard Manager Version A.02.00 Release Notes Compatibility Information and Installation Requirements Installing ServiceGuard Manager on Linux Install ServiceGuard Manager on a computer that has Red Hat Linux, version 7.1 or later, with kernel version 2.4.2 or later. You can install from two places: from a disk or from a browser • From the CD-ROM: 1. Insert the disk and mount the CD-ROM drive. Choose a name for your directory, for example . 2.
ServiceGuard Manager Version A.02.00 Release Notes Compatibility Information and Installation Requirements Environment™ version 1.3.1) and cannot use another JRE already installed on the computer. Installing ServiceGuard Manager on Windows Install ServiceGuard Manager on a computer that has Microsoft Windows 2000 or NT 4.0 (or later) installed. If you currently have an older version of ServiceGuard Manager, uninstall it first: Start -> Programs -> ServiceGuard Manager -> Uninstall.
ServiceGuard Manager Version A.02.00 Release Notes Compatibility Information and Installation Requirements • users • OV (if OpenView Network Node Manager is already installed on the PC) ServiceGuard Manager installs its own JRE (Java Runtime Environment™ version 1.3.1) and cannot use any other JRE already on the computer. If you have Network Node Manager installed on this computer, see Installing with OpenView, below. Verify that the name ServiceGuard Manager is listed in Start -> Programs ->.
ServiceGuard Manager Version A.02.00 Release Notes Compatibility Information and Installation Requirements Then the installation process looks to see if you have VPO or ITO Version 5.3 or later. If so, it checks to see if you also have ClusterView. If you do have ClusterView installed, no files will be overwritten. The launcher will be installed, so you can open an instance of ServiceGuard Manager from the OpenView menu.
ServiceGuard Manager Version A.02.
ServiceGuard Manager Version A.02.00 Release Notes Compatibility Information and Installation Requirements After uninstalling ServiceGuard Manager, you can remove the ServiceGuard Manager log directory (by default, /var/opt/sgmgr/). Uninstalling from Linux On Linux, uninstall ServiceGuard Manger by running this command: rpm -e sgmgr-A.02.00-1 After uninstalling, you can remove the ServiceGuard Manager log directory (by default, /user/local/sgmanager). If you get a message about “unable to remove ...
ServiceGuard Manager Version A.02.00 Release Notes Compatibility Information and Installation Requirements — hp-cluster — hp-sgcluster • If you have ITO (which includes NNM): 1. Remove messaging: Go to the Message Group Bank, and delete Message Group HA. 2. Remove templates and monitors: Open the Message Source Templates window. By default, the following are visible on the top level. Remove them: — Syslog — SG_check_cmsnmpd — EMS SNMP Traps — HA Cluster SNMP Traps 3.
ServiceGuard Manager Version A.02.00 Release Notes Compatibility Information and Installation Requirements To set up the highly-available connection between ServiceGuard Manager and server nodes in a cluster, follow these steps: 1. Create the package in a cluster with ServiceGuard. For viewing, use ServiceGuard A.11.12 or later. For administration commands use ServiceGuard A.11.13 or later (with patches). See “Creating the Package Configuration” chapter in the ServiceGuard manual.
ServiceGuard Manager Version A.02.00 Release Notes Compatibility Information and Installation Requirements tools, it installs them for you. The ITO tools are installed like other OpenView applications: SD control scripts place the files on the system and register both the back end and the front end with OpenView. The OpenView configuration is customized for user opc_adm only. The ITO Administrator is responsible for assigning access privileges and responsibilities.
ServiceGuard Manager Version A.02.00 Release Notes Compatibility Information and Installation Requirements enter man sgmgr. The options are also listed below in sgmgr Command Syntax Launching ServiceGuard Manager from Windows Here are 3 ways to launch ServiceGuard Manager in Windows: • By default, a SGMgr shortcut icon is placed on your desktop. Click it to launch the program. When installed, it has the simple command without options. You will be prompted to enter the options once the program opens.
ServiceGuard Manager Version A.02.00 Release Notes Compatibility Information and Installation Requirements after the interface opens. • To open a saved (static) file: — The -f option opens a saved .sgm file. Enter the pathname of the saved file, in quotes. This option is not used with any other options. • To open a server connection and see a map that you can update: — The -s option specifies a node with ServiceGuard A.11.12 or later.
ServiceGuard Manager Version A.02.00 Release Notes Compatibility Information and Installation Requirements that briefly describes each property. Configuration file parameter names and default values are included where they apply. Right click a tree or map object and look at the popup menu again. You will see which administration commands can be done on this cluster object at this time if you have root permission on an HP-UX server with ServiceGuard A.11.13 and patches.
ServiceGuard Manager Version A.02.00 Release Notes Patches and Fixes in this Version Patches and Fixes in this Version This section lists required patches, defects that have been fixed in this version, and current known defects and workarounds. Required and Recommended Patches No patches are required for ServiceGuard Manager itself. However, if you want to administration commands, you need to connect to an HP-UX server that has ServiceGuard A.11.13.
ServiceGuard Manager Version A.02.00 Release Notes Patches and Fixes in this Version JAGad36345 Surf + Auto Refresh hangs. • What is the problem? On NT multiprocessor machines, refocusing a map may hang if it coincides with a refresh. JAGad50496 HP-UX 800: “Online help failed to initialize. Please re-start”. • What is the problem? The JavaHelp implementation sometimes hangs during initialization because of a defect in MediaTracker.
ServiceGuard Manager Version A.02.00 Release Notes Patches and Fixes in this Version ServiceGuard Manager displays progress messages directly from ServiceGuard as administration commands are processed. ServiceGuard does not localize these messages and ServiceGuard Manager can only translate the start and end messages for every admin operation. The intermediate messages are only in English. • What is the workaround? There is no workaround.
ServiceGuard Manager Version A.02.00 Release Notes Patches and Fixes in this Version DOWN clusterwide. If a package is clearly down on any node, it must be down on all nodes. However, it is possible for a package to be starting or halting for a short time on an individual node, and this state is not shown in ServiceGuard Manager. • What is the workaround? There is no work-around.
ServiceGuard Manager Version A.02.00 Release Notes Patches and Fixes in this Version JAGad89398 • What is the problem? Before halting a node, ServiceGuard Manager may report a misleading number of packages to be halted. The reported number correctly includes the number of regular packages, which are visible on the map, but it also counts system multi-node packages, which are not visible on a map.
ServiceGuard Manager Version A.02.00 Release Notes Patches and Fixes in this Version JAGad90129 • What is the problem? On Linux, Japanese online help shows hyphens rendered as square characters. • What is the workaround? There is none. The effect is only cosmetic, but is noted to prevent any confusion. JAGad90142 • What is the problem? The ServiceGuard Manager interface stops interacting with server. Under extreme stress, on one occasion ServiceGuard Manager did seemed to stop interacting with the back-end.
ServiceGuard Manager Version A.02.00 Release Notes Patches and Fixes in this Version If you already do have two versions, the Uninstall option will silently fail. Instead, go to Start -> Control Panel -> Add/Remove Programs. Navigate to C:\Program Files\Hewlett Packard\ServiceGuard Manager\SGMgr. Click Remove. JAGad91103 • What is the problem? Package start/halt failure errors are not reported well. If an error occurs and a package cannot start or fail, the progress message says, “Unknown error returned”.
ServiceGuard Manager Version A.02.00 Release Notes Software Availability in Native Languages Software Availability in Native Languages ServiceGuard Manager Version A.02.00 interface is available in American English and Japanese. The install process will automatically install the appropriate files. Before installing, read the Release Notes appropriate for the language setting on your system. You can view and print English Release Notes at: http://www.docs.hp.com, and Japanese Release Notes at: http://www.
