HP Serviceguard Toolkit for Oracle E-Business Suite User Guide
Table Of Contents
- HP Serviceguard Toolkit for Oracle E-Business Suite User Guide
- Contents
- 1 Introduction
- 2 Configuring EBS and SGeEBS
- Configuring EBS for SGeEBS
- EBS as Serviceguard package
- Configuring SGeEBS for EBS
- SGeEBS with Serviceguard Continentalclusters
- 3 Troubleshooting
- 4 Support and other resources
- Index
3 Troubleshooting
Oracle E-Business Suite is a complex product and has strong dependency on the configuration
environment. HP recommends you not to make configuration changes when the application is up
and running. To avoid undesirable problems, ensure the following:
1. Always bring up the DB Tier package prior to the APPS Tier package. The DB Tier and APPS
tier can run on the same node or on different nodes of the cluster.
2. The APPS Tier start and stop takes 1 to 2 minutes. It is the expected behavior.
3. SGeEBS uses Oracle supplied scripts to start/stop and monitor the APPS tier servers. If these
scripts are not present in the corresponding directories, SGeEBS cannot work properly.
4. Search for error messages in the Package log file. If it is an APPS package shutdown failure
, you can search for the following message:
EBS Application Serviceguard Script: Stop Failure
Currently executing Processes for user xxxxxx
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