Implementing Microsoft Windows Server 2012 on HP ProLiant servers and HP ProLiant server blades, 3rd edition
Technical white paper | Microsoft Windows Server 2012
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Table 5. Known issues and workarounds
When exiting Suspend or Hibernation, a blue screen may display
Description
A blue screen sometimes appears after you exit Suspend or Hibernation.
Workaround/Solution
To work around this issue, do not use Suspend or Hibernation.
We are working with Microsoft to resolve this issue. We will also be providing additional information on this issue.
Microsoft will make details available in Knowledge Base Article KB2749546. We will be publishing a Customer
Advisory, which will be available at hp.com/portal/site/hpsc/public/kb.
HP SUM does not install the HP SR-IOV enabled NIC driver
Description
HP SUM does not install the HP SR-IOV enabled NIC driver or update the Windows Server 2012 in-box SR-IOV
enabled NIC driver.
Workaround/Solution
Install the HP SR-IOV enabled NIC driver by completing the following steps:
Copy the component package cp017638 from the HP SPP to your server Windows desktop.
Double click on the cp017638 icon on your server Windows desktop to launch the component package cp017638
setup.
Choose Install from the component package cp017638 setup.
Click Install again when the component package cp017638 setup screen appears.
The message “The installation procedure was completed successfully” will display upon completion of the HP SR-
IOV driver.
HP Smart Update Manager (HP SUM) may display the message “Qt : Untested Windows version 6.2 detected!”
Description
When starting HP SUM in Windows Server 2012, the following warning may appear “Qt: Untested Windows
version 6.2 detected!”
Workaround/Solution
This issue occurs because HP SUM detects the version of Windows incorrectly. You can disregard the warning and
continue with the installation.
We are working to resolve this issue. For details on this issue, see the Customer Advisory at
hp.com/portal/site/hpsc/public/kb/docDisplay/?docId=emr_na-c03517970.
Emulex online firmware updates do not support the HP CN1000E Dual Port Converged Network Adapter and HP NC550SFP Dual Port
10GbE Server Adapter
Description
Unless the following NICs have firmware version 4.0.360.15, the Emulex online firmware update components will
not update the firmware:
• HP CN1000E Dual Port Converged Network Adapter
• HP NC550SFP Dual Port 10GbE Server Adapter
Workaround/Solution
To update these NICs, obtain the Firmware Image for Offline Update (OneConnect ISO). For details on this issue,
see the Customer Advisory at
hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=4194735&prodType
Id=3709945&prodSeriesId=4194735&objectID=c02790678.
The SPP installs two versions of the HP ProLiant Integrated Lights-Out Management interface driver for Windows Server.
Description
The SPP installs the HP ProLiant Integrated Management driver for Windows Server 2003/2008 and one fore
Windows Server 2012.
Workaround/Solution
Since the driver for Windows Server 2012 installs successfully, no action is necessary.