- Hewlett-Packard All in One Printer User Manual
Table Of Contents
- Product basics
- Control panel
- Supported utilities for Windows
- Configure the product
- Load originals
- Scan and send documents
- Manage and maintain the product
- Solve problems
- Error codes
- Basic troubleshooting tips
- Restore factory settings
- Interpret control-panel status lights
- Control-panel message types
- Control-panel messages
- Installation problems
- Initialization or hardware problems
- Operation problems
- Product will not turn on
- Lamp stays on
- Scan does not start right away
- Only one side of a two-sided page scans
- Scanned pages are missing at the scan destination
- Scanned pages are out of order at the scan destination
- Optimize scanning and task speeds
- The scan is completely black or completely white
- Scanned images are not straight
- Scan files are too large
- Paper path problems
- Paper jamming, skewing, misfeeds, or multiple-page feeds
- Scanning fragile originals
- Paper does not feed correctly
- Originals are curling up in the output tray
- The bottom of the scanned image is cut off
- The scanned images have streaks or scratches
- An item loaded in the document feeder jams repeatedly
- Clear jams from the paper path
- Solve e-mail problems
- Solve network problems
- Contact HP Support
- Supplies and accessories
- Service and support
- Product specifications
- Regulatory information
- Index
Supported network protocols
The product supports the TCP/IP network protocol, the most widely used and accepted networking
protocol. Many networking services utilize this protocol. The following tables list the supported
networking services and protocols.
Table 4-1 Network device discovery
Service name Description
SLP (Service Location Protocol) Device-discovery protocol, used to help find and configure
network devices. Used primarily by Microsoft-based
programs.
Table 4-2 Messaging and management
Service name Description
HTTP (Hyper Text Transfer Protocol) Allows Web browsers to communicate with the Embedded
Web Server.
EWS (Embedded Web Server) Allows you to manage the product through a Web browser.
SNMP (Simple Network Management Protocol) Used by network applications for product management.
SNMP v1, SNMP v3, and standard MIB-II (Management
Information Base) objects are supported.
LLMNR (Link Local Multicast Name Resolution) Specifies if the product responds to LLMNR requests over
IPv4 and IPv6.
TFTP Configuration Allows you to use TFTP to download a configuration file
containing additional configuration parameters, such as
SNMP or non-default settings, for an HP Jetdirect card.
Table 4-3 IP addressing
Service name Description
DHCP (Dynamic Host Configuration Protocol) For automatic IPv4 and IPv6 address assignment. The
DHCP server provides the product with an IP address.
Generally, no user intervention is required for the product to
obtain an IP address from a DHCP server.
BOOTP (Bootstrap Protocol) For automatic IP address assignment. The BOOTP server
provides the product with an IP address. Requires the
administrator to input a product's MAC hardware address on
the BOOTP server for the product to obtain an IP address
from that server.
Auto IP For automatic IP address assignment. If neither a DHCP
server nor a BOOTP server is present, the product uses this
service to generate a unique IP address.
Manual For manual IP address assignment. Requires the
administrator to manually assign a static IP address.
20 Chapter 4 Configure the product