HP StorageWorks Reference Information Storage System V1.0 User Guide (May 2004)

LO
Chapter 4: Document Manager Understanding Document Manager
4-14 HP StorageWorks Reference Information Storage System User Guide, April 2004
What To Do In Case of Abnormal Termination
This section contains information on what to do in case of an abnormal
termination of the Document Manager application. This exceptional situation
can arise if one or more of the following occurs:
Your machine loses power
• Your machine restarts following an abnormal shutdown
• You end the Document Manager application by clicking End Task in
Microsoft Windows Task Manager
Whenever Document Manager restarts after an abnormal termination, it
reprocesses any documents that were being processed for archiving at the
time of failure. This reprocessing ensures that these documents are archived,
but it also implies the possibility that some documents will be archived twice
(those whose archiving was in fact completed by the system). Duplicate
archived documents present no problem, other than your seeing the same
document returned twice in search results.
If Document Manager is terminated abnormally and then restarted, check to
ensure that automatic archiving is started or stopped as you intend (see
How
To Turn On (Start) or Off (Stop) Automatic Archiving
, on page 4-5). Abnormal
termination can change the setting.
There is nothing else you need to do after an abnormal termination, unless
both of the following are true:
• You added one or more PST files to the archiving queue.
• Document Manager is configured to archive the email messages
contained in a queued Microsoft Outlook Personal Folder (PST) file.
If both of these conditions are true, then abnormal termination of Document
Manager can cause additional folders to be added to your Outlook folders list.
It does not matter whether you had Outlook open at the time of abnormal
termination. Document Manager always uses Outlook (without visibly
opening it) to process the email messages contained in PST files.
When Document Manager processes a PST file for archiving, the contents are
temporarily opened as a new message folder in your list of Outlook folders.
You name the corresponding Outlook folder when you create a PST file (the
name is “Personal Folders” by default). For example, if you enter “Project” in