ColorSpan Legacy System Control - User Guide

Attention Queues 3-13
Attention Queues
If a job encounters a problem, System Control moves it from its
routing path to an Attention queue. An Attention queue can
appear in either an Input or Output queue. The types of prob-
lems that result in a job being sent to an Attention queue can be
easily fixed and the job rerouted to the Input or Output queue.
If there are no jobs requiring attention, the Attention queue
icon is not displayed.
Input Attention Queue
An Attention queue will appear in the Input queue group under
these circumstances:
◆
A job is routed to a printer that does not exist.
◆
A job is routed to an external SCSI device that does not exist.
◆
A job is routed to a removable disk drive, but a disk is not
loaded or else it is busy.
◆
A job is an EPS/TIFF file with Manual mode selected.
To correct and print a job in the Input Attention queue:
1. Click on the Input Attention queue icon to display the
queue.
2. Note the disposition of the job.
See the online help or Appendix A for a description of the
job dispositions.
3. Correct the situation that caused the Attention.
If the job is an EPS/TIFF file sent in Manual mode, select the
job, then click the EPS/TIFF Manual button. See “EPS/TIFF
Printing” on page 2-18 for instructions.
4. Move the job to the Standard or Priority input queue.