ColorSpan Legacy System Control - User Guide

Problems and Solutions A-9
Error Messages INSERT COLORMARK DISK
If the
server
continually asks for the ColorMark CD-ROM, even
though it is loaded in the drive, check to see if it is the current
version. Also, make sure the drive LED lights up during the
attempt to access the disk.
DOCKING STATION NOT FOUND
(DisplayMaker Pro only)
Make sure the Docking Station is attached to the proper port
and that the ColorMark Calibrator is not attached to the other
end of the Docking Station.
CALIBRATOR NOT ATTACHED
Make sure the ColorMark Calibrator is properly connected.
TOO MANY LOG FILES
When
server
tries to write more than 512 log files, the log queue
displays the warning: Too many log files. Queue will only show
512. Delete old or unneeded log files from the queue.
INSUFFICIENT MEMORY
If complex or large jobs sent to a color copier cannot print due
to insufficient memory, you need to increase the memory on the
Halon32 Interface Card. Additional memory is also recom-
mended if complex or tabloid-size jobs print slowly. Refer to
your Halon Interface User Guide for more information about add-
ing memory.
Configuration Error
Messages
UPDATE PROCESS INTERRUPTED
If the monitor displays this message, insert the Diagnostics disk
into the diskette drive and restart the print server. The software
will reset the system parameters
SYSTEM CONFIGURATION ERROR
If the monitor displays this message, insert the Diagnostics disk
into the diskette drive and press Enter. If the message is dis-
played repeatedly, even after booting from the Diagnostics disk,
call ColorSpan Technical Support.