ColorSpan Legacy System Control - User Guide

Problems and Solutions A-5
Internal Disk
Full
Insufficient disk space on the print server’s
internal hard disk.
Delete unneeded files from the
RIP Saver queues or add an
external disk drive.
Lost Job The print server was restarted while the job
was spooling to an input port.
Send the job again.
Manual Feed Manual feed option is enabled on the color
copier, but not in the print job.
Turn off the manual feed option
on the color copier, or configure
the print job for manual feed
and RIP it again.
Media Size
Mismatch
Media size specified for the job does not
match the media loaded in the printer.
Load correct size media in the
printer and move the job back to
an output queue, or change the
media in the Configure Printer
dialog box.
DisplayMaker HiRes 8-Color
Series and DisplayMaker Series
XII: you can override this error;
refer to the
Print Server & Driver
Setup Guides
for these printers.
Missing Drive Job was routed to an external drive which
was removed before the job was saved.
Re-route the port to an existing
drive and send the job again.
Missing Printer Job was routed to a printer which was
removed before the job was printed.
Re-route the port to an existing
printer and send the job again.
Out of Media Printer ran out of media before entire job
could be printed.
Supply the printer with media
and reprint the job.
Out of Ink Printer ran out of ink before the entire job
could be printed.
Supply the printer with ink and
reprint the job.
Page Too Big The document was created for a custom
page size not supported by the printer, or
the job was RIPed for an image mode that
resulted in a file that is too large to be
printed.
In the application, reduce the
image size to one that is sup-
ported by the printer, or RIP the
job in Mural Mode.
Paper Mismatch Media type specified for the job does not
match the media loaded in the printer.
Load the specified media into
the printer and move the job to
an output queue.
Port Error Job type or format is not supported by the
input port configuration (i.e., HPGL file
sent to a color copier port).
Delete the job an send it to a
port configured for its type.
Job Disposition What Happened What to do