ColorSpan Legacy System Control - User Guide

A-4 Problems and Solutions
Problems and
Solutions
The following types of server-related problems are explained in
this section:
◆
Job Dispositions
◆
Starting Up
◆
General Printing
◆
Error Messages
◆
Configuration Error Messages
◆
Macintosh Networking
Note
If you need information about a specific output device
problem, see the documentation for that device.
Job Dispositions
Job dispositions are listed in the Attention queues for jobs that
are not processed or printed because of an error, and in the
Tracking Log where all jobs are logged for reference. The follow-
ing table describes different job dispositions and how to correct
them if necessary.
Job Disposition What Happened What to do
Cancelled Job was cancelled from the RIP by the user
before processing was complete.
Send the job again.
ColorMark
Mismatch
The ColorMark Media name specified for
the job does not match the media loaded in
the printer.
Change the media in the printer
to match that specified for the
job.
Deleted Job was deleted from the queue by the
user.
Send the job again.
External Disk
Full
The job was routed to an external drive
which was full.
Delete files from the drive and
send the job again.
Ink Mismatch The color profile selected does not match
the type of ink that the printer is configured
for, or the ink currently loaded in the printer
is not recognized by the ColorMark Color
Management System. In accordance with
the terms of your ColorMark software
license agreement, you may use the
ColorMark software only with ColorMark-
approved supplies.
Cancel the print job. Replace ink
with ColorMark Big Ink Packs
and valid profilers and send the
job again.
Insufficient
Memory
The Halon32 Interface Board did not have
enough memory to process the image.
Add memory to the Halon32
Interface Board.