ColorSpan Legacy System Control User Guide Part Number 0706090 Rev C 1
Legal notices © Copyright 2008 Hewlett-Packard Development Company, L.P. Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor’s standard commercial license. The information contained herein is subject to change without notice.
Revision Log Revision Log Date Description Sep 1999 Initial release, moves printer-specific chapters into separate Print Server & Driver Setup Guides. Dec 2000 Manual updated for version 8.7 of the Print Server Software.
About This Manual The ColorSpan family of ColorMark® Pro and RIPStationTM print servers runs the ColorMark Print Server Software.
Related Documentation About This Manual ◆ Quick Start Guide - START HERE to set up and install a brand new ColorSpan server and/or output device(s). ◆ Printing Tools User Guide - shows you how to install and use the Downloader Utility and the printer description software for Microsoft Windows and the Macintosh OS. ◆ Print Server & Driver Setup Guide - shows how to configure the print server and driver software. Information for each ColorSpan printer appears in its own Setup Guide.
Conventions This manual uses the following informational conventions: Note Caution A special technique or information that may help you perform a task or understand a process. Alerts you to something that has the potential to cause damage to hardware, software, or data. WARNING Alerts you to something that has the potential to cause physical harm to you or others around you.
TABLE OF CONTENTS Revision Log...........................................................................................1-iii About This Manual ................................................................................1-iv Conventions...........................................................................................1-vi 1 Table of Contents Using System Control System Control Overview ...................................................................... 1-2 Printing to the Server .........
RIP Options .......................................................................................... 1-36 To Pause the RIP............................................................................... 1-36 To View a Processing File ................................................................. 1-36 To Delete a Processing File .............................................................. 1-36 To Configure the RIP ........................................................................
3 A Table of Contents Managing the Print Server Setting System Preferences .................................................................... 3-2 Setting Preferences ............................................................................ 3-2 General Preferences ........................................................................... 3-2 Confirm .......................................................................................... 3-3 Show ....................................................
Configuration Error Messages............................................................ A-9 UPDATE PROCESS INTERRUPTED................................................... A-9 SYSTEM CONFIGURATION ERROR ................................................ A-9 Macintosh Networking .................................................................... A-10 Print Server Not Appearing In Chooser On Ethernet................... A-10 Reinstalling the Server Software .......................................................
Context-sensitive Online Help is always available, no matter which part of System Control you are viewing. Simply click the Help button. If no button is visible, ◆ Press F1 ◆ Or select the Help menu CHAPTER 1 Using System Control This chapter explains basic features of System Control, the graphical user interface that you use to manage print jobs through the ColorSpan print server.
System Control Overview Printing to the Server System Control links you to the ColorSpan print server and all connected printers through the graphical user interface shown in Fig. 1-1. This interface displays icons that represent different aspects of System Control functions.
PROCESS Print jobs are processed by the server’s PostScriptlanguage compatible interpreter. PRINTERS Printer configuration, status, ColorMark CMS, and ColorMark+ software (if installed) are controlled at these icons. Supported printers vary with server model. INPUT QUEUES Incoming jobs are prioritized into queues for processing. OUTPUT QUEUES Processed jobs are prioritized into queues for output. PORTS The server receives print jobs from client workstations (PCs, Macs, Unix) through a port.
Input Ports When you send a print job to the server, it enters through one of several Input Ports. The port icons are shown in the Ports group and are identified by the type of port: AppleTalk, NetWare, WinLink, TCP/IP, or DiskDirect. These ports must be configured and routed when you first start up the server. See “Adding and Configuring Ports” on page 1-20 for instructions. AppleTalk WinLink DiskDirect NetWare TCP/IP Fig. 1-2.
◆ Direct (Macintosh only) — Use this queue to bypass the spooler and send a job directly to the RIP. The job is processed and sent to an Output queue. The Direct queue has the highest printing priority of any queue. Its icon appears only when it is in use. You can use Direct only when no other job is currently processing and only for jobs routed from AppleTalk ports. Because direct jobs are not spooled, you should send jobs to Direct only when your application software requires it.
There are seven types of Output queues: 1-6 ◆ Priority Queue — Use this queue for jobs that you want printed immediately. All jobs listed in this queue print before jobs in any other queue. ◆ Standard Queue — Use this queue for jobs that are of a regular priority that do not require immediate printing. This is the default queue. ◆ Hold Queue — Use this queue to postpone printing of a job. You can route jobs to the Hold Queue to preview them before printing.
Printers From the output queue, the file is sent to the designated printer. It is printed based on the priority of the queue to which it is assigned and its position within the queue. The background of the icon changes to different colors to reflect the status of the printer: ◆ Green - the printer is online and a job is printing. ◆ Yellow - the printer is paused.
About the ColorMark CMS The ColorMark Color Management System (CMS) is ColorSpan’s proprietary technology for matching colors specified in your documents to the printed output. This unique color management system consists of media, inks, and profilers that have known characteristics, which are monitored by the software in order to create printed colors that are consistent, accurate, and true to the original image.
About ColorMark+ ColorMark+ is a suite of software applications that enhances the standard ColorMark Color Management System and ColorSpan Print Server Software. It may be included with, or may be purchased separately from, your ColorSpan Print Server. ColorMark+ enables you to: ◆ Create and edit custom color profiles - these profiles measure, or characterize, the color properties of a specific printer, media, and ink combination.
Restarting and Shutting Down System Control must be shut down in an orderly manner before the ColorSpan print server main Power switch is turned off. Always use the Shutdown command before you turn power off. If you plan to restart immediately, avoid power shutdown and use the Restart command instead. — EXTREMELY IMPORTANT — Caution To Restart the Server Turning off power to restart System Control can cause loss of data or corrupt the system.
— EXTREMELY IMPORTANT — Caution To Shut Down the Server Turning off power alone to shut down System Control can cause loss of data or corrupt the system. Use the Shutdown command before you turn off power. When you power down the print server, any jobs that are not in a RIP Saver queue or the tracking log are deleted. To shut down the server, follow these steps: 1. Check the queue lists. 2. Print any jobs you need before shutdown. Only jobs in RIP Saver queues are not deleted by Shutdown. 3.
Naming the Server This option enables you to specify a name for the ColorSpan print server. The Server Name appears: ◆ Preceding each AppleTalk port in the Macintosh Chooser. Changes take effect only when the port is idle, so to avoid confusion over different server names appearing in the Chooser, change the name only when all AppleTalk ports are idle. ◆ As the print queue name in the Microsoft Windows Network when you configure WinLink ports. To name the print server: 1. Select Server Name...
Adding and Configuring Printers You must add and configure each printer connected to the ColorSpan print server before it will show up in the Printers group on System Control. Configuring a printer identifies the printer by its characteristics, including printer name, media width, ink dry time, ink pause and warning level, and cutting options. When you start up your server for the first time, you will be asked if you want to add your printer to System Control.
To Add a Printer When you first start up your server, you will be prompted to add any printers that are connected to and detected by the print server. You must add at least one printer in order to begin sending print jobs to the server. You can also add printers as your system grows (if permitted by your server and the printer’s requirements). To add a printer, follow these steps: 1. From the System menu, select the Add - Printer option. The following dialog box appears: Fig. 1-4.
Installing ColorMark CMS Software Install ColorMark CMS separately for each printer on the system when: ◆ You install a new printer. The software prompts you to install the ColorMark CMS software that supports the new printer. ◆ You receive a ColorMark CMS update disk that is independent from a ColorSpan Print Server software release. ◆ You install or update the ColorSpan Print Server software.
1. Insert the ColorMark CMS CD-ROM in the ColorSpan print server’s CD-ROM drive. 2. Click and hold the cursor on the printer icon to view the printer menu. Press and hold either mouse button on the printer icon to display the printer menu. Fig. 1-5. installing the ColorMark CMS software 3. Select ColorMark CMS. A confirmation message appears asking if you want to install ColorMark CMS.
4. Click Yes. 5. Follow the on-screen prompts to finish the software update. The server will prompt you to update the ColorMark software for each printer installed on the server. 6. Remove the ColorMark CMS disk and store it in a safe location. If the color accuracy of printed output is not acceptable, perform a ColorMark CMS calibration. Load the media onto the printer, then from the printer icon menu, select Calibrate... and follow the on-screen prompts.
To Configure a Printer Before you configure the printer, make sure it is connected to the server, plugged in, turned on, and added to System Control. To configure a printer, click and hold either mouse button on the printer icon, and then select Configure…from the menu. A printer configuration dialog box appears. The contents of the dialog box varies, depending on which printer you are configuring. Refer to the Print Server & Driver Setup Guide for details.
2. Select a printer to remove. Either double-click on the printer you wish to remove or highlight it and click the Remove button. The system asks you confirm that you want to remove the printer. 3. Click OK. The printer is removed. 4. Reroute any ports that were routed by default to the printer you just removed. If the printer you just removed was the default printer for one or more ports, you must route the port(s) to another printer at this time. If there are no other printers, rerouting is not necessary.
Adding and Configuring Ports When you first start up your ColorSpan print server, System Control creates an initial configuration that includes a number of ports. The ports created by default vary by server model. A print server port is not the same as a physical connection to the server from a computer or network. Instead, it is a communications channel that can be configured for a specific set of attributes.
To Add Ports to System Control 1. From the System menu, select Add - Port. The following dialog box appears: Fig. 1-8. Add Port dialog box 2. Click on the type of port you want to add. 3. Click Add.
When you add a port to the server System Control, you must also designate a default printer for that port. The following menu appears: Fig. 1-9. Port Routing dialog box 4. Select the printer to which print jobs on this port should be routed. 5. Click Route. 6. Configure the port as described on page 1-27.
To Re-Route a Port To route a port after its initial setup, follow these steps: 1. Position the cursor over the port icon. 2. Click and hold either mouse button to display the port menu. 3. Select Route... System Control displays the current routing path for the selected port. The route is also described in the dialog box at the bottom of the screen as shown in Fig. 1-10.
A green line indicates the job route. This box displays the route in text form and allows you to save or cancel any changes. Fig. 1-10.
If you add or remove a printer or remove an external disk drive, System Control displays the dialog box shown in Fig. 1-11. Any input ports that were routed to the removed device now need to be re-routed to a new device. All of the ports displayed in this dialog box must be routed before you can close this dialog box. Fig. 1-11. Port routing dialog box To reroute a port: 1. In the Port Routing dialog box, click on one or more ports. 2. Click on a printer or queue for the port's new routing. 3.
Port Routing Notes 1-26 ◆ If you will be installing only one printer, all of the ports must be routed to it. ◆ If you will be installing more than one printer, the ports may be split between the printers, or they may all be routed to one printer. ◆ If you are removing a printer, any ports formerly routed to the printer must be rerouted to a remaining printer. ◆ If you are removing an external disk, any ports formerly routed to the drive may be rerouted to another RIP Saver queue.
To Configure a Port Each input port can be configured with settings that are applied to all jobs entering the server through that port. It is possible to add multiple ports that are routed to a single printer, each port with different settings. The settings specified in the print job override the port settings, when they differ. 1. Position the cursor over the port icon. 2. Click and hold either mouse button to view the port menu. 3. Select Configure.
To Set Timeouts (NetWare port only) Timeout refers to the number of seconds the server waits for more data to be sent before it cancels the print job. If you have a slow network, set a longer timeout to avoid having jobs canceled before they reach the print server. To set a port timeout, follow these steps: 1. In the Configure Port dialog box, click Timeout… The following dialog box appears: Fig. 1-13. Timeout dialog box 2. Set the desired timeout value. You can use values from 2 seconds to 10 minutes. 3.
Default AppleTalk Zone (AppleTalk Port Only) If you use EtherTalk, the server is located in the default AppleTalk zone of its connecting cable and appears there in the Chooser. You can display the zone in the AppleTalk Zone dialog box, as shown in Fig. 1-14. Each port created in System Control is broadcast on your AppleTalk network and appears in the Chooser with its own name. To view the default AppleTalk zone, follow these steps: 1.
WinLink Port Settings A WinLink port is visible to client PCs on a Microsoft Windows Network, which is included with Windows operating systems. PCs can connect to a WinLink port using the Windows Connect Network Printer function, by finding the Server Name assigned to the print server and the Port Name assigned to the WinLink port (for example: server\WinLink-DM). Refer to the PC Printing Tools User Guide for information about setting up a WinLink port on the client PC. To set the WinLink port settings: 1.
4. For Windows NT and Windows 98 clients, select a language version for the automatically downloaded PPDs. When a user runs the Add Printer wizard from a Microsoft Windows 95/98 or Windows NT 4 personal computer connected to a ColorMark Pro 4000 or later, or newer RIPStation print server via WinLink, printer description (PPD) files stored on the server are automatically copied to your computer. These servers appear on your network in the COLORSPAN domain.
TCP/IP Port Settings (TCP/IP Port Only) For detailed information about connecting the print server to a TCP/IP Ethernet network, refer to the Quick Start Guide that accompanies your ColorSpan print server. Set the IP Address, Subnet Mask and Default Gateway. If your network has a DHCP server, you can enable DHCP configuration, which automatically assigns all three of these values. You can also override the DHCP-assigned Default Gateway by typing it in, or assign the values by typing them in.
2. Set the TCP/IP address in one of two ways: ◆ Check the Automatic DHCP Configuration box. When this is checked, the IP address and Subnet Mask are grayed because they are determined by the system at startup. ◆ Type in the addresses. 3. Click OK. 4. Restart the ColorSpan print server for these changes to take effect. Note Adding and Configuring Ports The ColorSpan print server communicates with Unix systems using a line printer daemon (LPD). Refer to Appendix B for details.
Novell Port Settings (Novell Port Only) Become familiar with your network and its configuration before attempting to connect and configure the print server as a PostScript device. Consult your system administrator for assistance. To set up the server as a NetWare print queue, follow these steps: 1. Use the NetWare utility software to create a new print server and a print queue name for the ColorSpan print server. 2. Configure the port on System Control.
To Remove Ports From System Control You can remove an existing port from the Ports group when it is no longer needed. 1. From the System menu, select Remove - Port. The following dialog box appears: Fig. 1-18. Remove Port dialog box 2. Click on the port name so that it is highlighted. 3. Click Remove. The port is removed from the Ports group. To Pause Ports If you need to disable access to a port, you can Pause the port. You can only pause between jobs.
RIP Options To Pause the RIP The RIP does not require any initial setup, but you can manage jobs in the RIP using the RIP menu. To stop the RIP from accepting a new job, 1. Position the cursor over the RIP icon. 2. Click and hold either mouse button to view the RIP menu. 3. Select Pause. Any job currently processing will finish, and then the RIP icon will turn yellow No jobs will be accepted while the RIP is paused. 4. Select Resume from the RIP menu to start accepting jobs.
To Configure the RIP The initial settings configured for the RIP should be appropriate for most jobs; however, there are two optional settings you can configure: ◆ The amount of Virtual Memory ◆ The level of detail in the error messages displayed To set these RIP options, follow these steps: 1. Position the cursor over the RIP icon. 2. Click and hold either mouse button to view the RIP menu. 3. Select Configure. The following dialog box appears: Fig. 1-19. RIP Configuration Dialog Box 4.
Note Any error handler embedded in a file may conflict with Expert and Novice settings. ◆ Novice gives basic error information. ◆ Expert gives detailed error information. ◆ None turns the Error Handler off. 6. Click OK or Restart. 1-38 ◆ OK puts the new settings into effect at the next server restart. ◆ Restart puts the new settings into effect immediately by restarting the RIP. Restarting the RIP does not restart the server, but it will flush any job currently processing in the RIP.
Managing Profiles In the Port Configuration, Document Details, and Manage Profiles dialog boxes, you can view a list of the color profiles used by the ColorMark Color Management System. Fig. 1-20. Manage Profiles dialog box Each profile listing includes the following information: Managing Profiles ◆ Ink IDs - the ID number of each ink, which is shown on the Big Ink pack and profiler for each color.
Density-linearized profiles, which can be optionally calibrated using the X-Rite DTP41 autoscanning spectrophotometer, are identified with the following icon: To change sort criterion for the list, click the Sorted By: dropdown box, and select a different criterion. From the printer icon menu, you can select Manage Profiles... From this dialog box (see Fig.
Context-sensitive Online Help is always available, no matter which part of System Control you are viewing. Simply click the Help button.
Viewing Jobs in Queues Any document or special group of documents (RIP Saver® file, MediaSaver document, N-UP, multiple copies of a document) is known as a print job. You can open queues to view a list of jobs in the queue and to view individual document details. You can change settings for jobs that have not been processed (those in Input queues). To view a queue, click a queue icon in the Input or Output group with the left mouse button. A typical queue is shown in Fig. 2-1.
Text and Thumbnail Views Jobs contained in Output queues can be displayed in text form or as a “thumbnail” sketch with text. Fig. 2-2 shows an Output queue displayed in both text view and thumbnail view. The queue display is set in the Queue Thumbnails option in the Preferences dialog box (explained in “General Preferences” on page 3-2).
Hiding Queues 2-4 To close a print queue dialog box: ◆ Click the Hide button on the Toolbar, or ◆ Pull down the Queue menu and select Hide from the menu, or ◆ Click on the queue icon in System Control.
Managing Jobs in Queues You use the queue to get information about print jobs and to manage jobs in the print server.
Pausing Jobs You can pause any job unless it is in a Hold or RIP Saver queue. The Pause and Resume buttons only appear in queues where they can be used. When you pause a job, it will not move on to the next step in its routing path. A paused job will not enter the RIP and it will not print. 1. Open the queue contains the job you want to pause. The Pause button will be yellow. 2.
Input Queue Macintosh RIP Output Queue Ports Output Device PC ColorSpan print server Fig. 2-4. Typical print job route Job routing support varies by queue. For example, you cannot change the routing for a job in the Job Log queue, since the job has already completed its path. Or, once a job is spooled to an input port, you cannot route it to a different type of printer. If you have more than one queue open when you route a job, only the queue containing the job you are routing remains visible.
Direct Printing (Macintosh Only) In Direct printing, jobs bypass the spooler and go directly to the RIP. The job is processed and sent to an Output queue. You can route jobs to the Direct queue only from AppleTalk ports. A job sent to Direct has a higher priority than any other print job waiting in any other queue. Use Direct only for applications that require a bidirectional channel to the print server’s processor in order to print correctly. To use the Direct printing feature: 1.
When the Direct job is done RIPing, the next job enters the RIP and all other jobs appear in the Input queues to which they were routed. Managing Jobs in Queues ◆ No other jobs can be processed on the server when a Direct job is being processed by the RIP. ◆ When you send a job to print through the Direct input queue, the Port icon from which the job was sent will remain green until the job is completely processed by the RIP, its Preview created (if applicable), and it reaches the Output queue.
Previewing Jobs A job preview image is created by the RIP. It allows you to verify that fonts, colors, and positioning are accurate before you print. You can preview SmoothTone mode jobs that are in Output queues or RIP Saver queues. The media is shown as white paper on a black background. The black area surrounding the preview image does not print. A job preview image is a color-corrected image of a job as RIPed by the print server.
Moving Jobs Between Queues Any job can be moved to another queue within the same group, regardless of its position in the queue. You can move jobs: ◆ From one Input queue to another Input queue (such as from Standard to Priority). ◆ From one Output queue to another Output queue (such as from Hold to Standard). ◆ From one RIP Saver queue to another RIP Saver or Output queue (to print a RIP Saved job).
To Copy Jobs Between Queues You can copy jobs: ◆ From one RIP Saver queue to another RIP Saver queue ◆ From a RIP Saver queue to an Output queue ◆ Between two Output queues (for example, from Hold to Standard) ◆ Between two Input Queues To copy a job, open a queue and select one or more jobs, then either: Prioritizing Jobs ◆ Press and hold the Ctrl key, and drag the job to another queue. ◆ Select Copy to Queue from the Document menu.
MediaSaver MediaSaver enables you to combine and position documents to use as much printable area of the media as possible. With MediaSaver, you can group small jobs together to conserve media, or package a set of documents to print as a single job. You can combine multiple copies of a single job and even other MediaSaver jobs for a total print job of up to 1000 pages. You can create MediaSaver jobs only in RIP Saver queues, but you can view or edit MediaSaver jobs in any Output queue.
4. Click the MediaSaver button to package the selected documents into a MediaSaver job. The MediaSaver dialog box appears as shown in Fig. 2-7. The documents you packaged appear in a default output arrangement on an image of the media. Fig. 2-7.
5. Arrange the documents as desired. Click and drag the image of each document to a new location as shown in Fig. 2-8. You can enlarge the MediaSaver window to reveal a scrap area, which you can use to hold images indefinitely. The length of the media image automatically resizes to accommodate your new arrangement. Documents cannot be overlapped or rotated in the media image area.
When the arrangement meets your needs (or if the default arrangement is satisfactory) proceed to Step 6. ➊ ➋ Fig. 2-8. Arranging a MediaSaver job 6. Type a name for the MediaSaver job. The default name is “MediaSaver”. You can change the name to any other name if you wish. This name will be displayed in the Document Details dialog box and in the queue. 7. To save your new arrangement, select Save & Exit from the File menu. The queue dialog box reappears, with the MediaSaver job selected.
8. Print the MediaSaver job. Click and hold the left mouse button on the MediaSaver job listing in the queue, and drag it to the Output Standard or Output Priority queue. To reopen a MediaSaver job for viewing or editing: 1. Highlight the MediaSaver job in an Output queue. 2. Click the MediaSaver button. You can manipulate a MediaSaver job as you would an individual document.
EPS/TIFF Printing When you download Encapsulated PostScript (EPS) and supported bitmap files (TIFF and JPEG formats) using the ColorSpan Downloader Utility, or from the server using the DiskDirect port, you can specify how you want the image to be resized or scaled. You can choose an EPS/TIFF print mode in the Port Configuration dialog box (for all jobs entering the port) and the Document Details dialog box (for a specific print job).
Selecting an EPS/TIFF Option To select an EPS/TIFF printing option: 1. Select an EPS/TIFF printing option in a Port Configuration dialog box or Document Details dialog box of a print job in an Input queue. To apply the option to all EPS and bitmap jobs received by the server at a port, select the option in the Port Configuration dialog box. To apply the option to an individual job, route the job to the Input Hold queue or paused Input queue, and select option in the job’s Document Details dialog box. 2.
Fig. 2-9. Cropping tab 6. Specify cropping settings. 2-20 ◆ Bounding Box - this is the original size of the image as specified in the EPS file. Files printed with the “No Change” setting are output at this size. ◆ Crop Box - to resize the crop area, use the mouse to drag the handles of the crop box, shown in dotted lines. To reposition the crop area, use the mouse to drag the entire box. You can also enter the numeric left and bottom origins, and height and width of the crop area.
Fig. 2-10. Tiling & Scaling tab 7. Click the Tiling & Scaling tab to specify tiling and scaling settings. EPS/TIFF Printing ◆ Tiles - The number of rows and columns is automatically updated when you resize (scale) the image. ◆ Composite Box (scaling) - to resize the image, use the mouse to drag the handles of the image. When you resize the image past the edge of the current paper size, the image is automatically positioned on a field of tiles.
2-22 ◆ Overlapping Area - specify the amount of overlap for each tile, numerically or with the slider control. ◆ Keep Aspect Ratio - enable (check) to resize without changing the aspect ratio, disable (uncheck) to resize height or width without regard to aspect ratio. ◆ Snap Page to Image - automatically sets the page size to the same size as the image, as defined in the Composite Box field and shown in the preview image.
Fig. 2-11. Options tab 8. Click the Options tab to specify options. ◆ Measurement Units - select dots (pixels), inches, or millimeters. ◆ Paper Size - select a paper size for the print or, if tiled, size for each tile. 9. To save your changes if you typed in numerical values in the Paper Size field, press the Enter key on the print server keyboard. Otherwise, click the Save button. The changes you make on the Options tab are applied immediately.
Setting Document Details Document Details such as image quality or media type are assigned to a document when you: ◆ Print it to the server from your computer. ◆ Download a supported file type using the ColorSpan Downloader Utility. You can specify these settings from the application at print time, at the Input port, or for an individual job. Document Details assigned from the application by a printer driver and embedded in a print job always take precedence and override default port settings.
When you select Information, the Document Details dialog box appears (see Fig. 2-12). Fig. 2-12. Document Details dialog box See your printer’s Print Server & Driver Setup Guide for a detailed description of the options in this dialog box. You can change some of the settings in the Document Details dialog box, depending on which queue the job is in. Not all of the options shown in Fig. 2-12 are available for every job.
RIP Saver RIP Saver Temporary vs. Permanent The ColorSpan RIP Saver® feature allows you to save processed files for later printing. This saves a significant amount of time, since you can reprint the file without RIPing it. You can save RIPed files to both internal and external hard disks. To increase the size and number of RIPed files you can save, add more hard disk space by connecting external disk drives (see page 2-28 for more information about external devices).
Saving a RIP File Use one of the following methods to save a job to a RIP Saver queue: ◆ Route a port to send all files that come through it to a RIP Saver queue. ◆ Route a document so that it goes to a RIP Saver queue. ◆ Drag the file from an Output queue to a RIP Saver queue. For more information about routing, see “Routing Jobs” on page 2-6.
External Disk Drives The ColorSpan print servers support an optional SCSI interface port for fixed disk, Iomega Jaz, Iomega Zip, and magneto-optical drives. These drives may be used for DiskDirect, RIP Saver, or both as described below. (CD-ROM drives can also support DiskDirect, but not RIP Saver.) Consult ColorSpan Technical Support for specific manufacturers and models that are supported. For installation details, refer to the Quick Start Guide that accompanies your ColorSpan print server.
To Initialize an Existing External Disk Initializing a disk deletes all existing data on the disk, formats it to work with the ColorSpan print server, and writes a ColorSpan ID number so it will be recognized by any ColorSpan print server. To initialize a new SCSI disk, see page 2-30. Caution Initializing an existing disk (fixed or removable) removes all data from the disk. Make sure you do not have any important information stored on the disk before you initialize it.
To Initialize a New External Disk Make sure the disk drive is connected, the ID number is set, and the server is turned on. After the system boots and detects the new device, it displays a message asking whether you want the new device configuration to be updated. If you are initializing a removable disk, insert the disk into the drive. The system will detect that it is a new disk. Caution Initializing a disk drive removes all data from the disk.
To Configure an External Disk To configure an external disk drive: 1. Click and hold either mouse button on the drive icon. 2. Select Configure from the icon menu. The following dialog box is displayed: Fig. 2-13. SCSI Configuration Dialog Box 3. Type a name for the drive. The default is “SCSI ID x”, where x is the device's SCSI ID number assigned when you connected the drive.
Using Removable Disks The ColorSpan print server supports magneto-optical, Iomega Zip (SCSI interface), and Iomega Jaz removable disk drives as RIP Saver queues. To store files on a removable disk, you will need to load a RIP Saver-formatted disk into the drive. System Control will detect unformatted disks and format (or initialize) them if you choose. You can remove formatted disks and load them again later when you want to reprint existing files or store more files to the disk.
When using removable disks, keep in mind the following: External Disk Drives ◆ The removable disk drive must be a SCSI device. ◆ The parallel port version of the Iomega Zip drive is not supported by the server. ◆ If you insert a write-protected disk, System Control will eject the disk and display a message asking you to set the writeprotect switch to the other position.
2-34 External Disk Drives
Context-sensitive Online Help is always available, no matter which part of System Control you are viewing. Simply click the Help button.
Setting System Preferences Setting Preferences You can control the appearance of the System Control interface, and whether previews are created automatically at RIP time or on-demand after RIPing. To set System Control Preferences: 1. Display the Preferences menu. 2. Select one of the following options: ◆ General (see page 3-2) ◆ Color (see page 3-6) ◆ Screen Saver (see page 3-6) ◆ Keyboard (see page 3-6) ◆ Date/Time (see page 3-6) ◆ Export System Log (see page 3-6) 3.
The following dialog box appears: Fig. 3-1. System Control Preferences You can set the options described below. When the box next to an option is checked, that option is enabled. When the box is empty, it is disabled. Confirm System Control displays messages that ask you to confirm some actions before they are executed by the print server. These actions include: Setting System Preferences ◆ Deletions — deleting files with the Document menu or the Toolbar.
When a confirmation message appears, you can either execute the command, or cancel it. If you do not want to see these messages, uncheck the Deletions and Moves and Copies boxes. Show By default, System Control enables all items in this category. ◆ Drive Usage — When enabled, the amount of disk space available on all hard disks (internal drive plus any external drives) is indicated by a bar graph at the bottom of the System Control screen. The red portion represents the amount of disk space in use.
You can set the default so that System Control automatically creates previews for all jobs during processing. You will notice a slow down in performance if the RIP is creating previews for all jobs. Check Disk Check Disk normally runs whenever you boot the print server. You can disable this function here.
Other System Preferences You can further customize your desktop using these options in the Preferences menu: ◆ Color - allows you to set the color scheme for the System Control interface. ◆ Screen Saver - allows you to enable or disable the System Control screen saver. (When the screen saver is enabled, print jobs may take longer to RIP.) ◆ Keyboard - allows you to select a language mapping layout for the keyboard. ◆ Mouse - allows you to select mouse settings.
Media Usage Media Usage displays the total amount of media used by a printer since it shipped from the factory. To display media usage: 1. Select Media Usage... from the System menu. 2. Click on the printer for which you want to display the amount of media used. The amount of media for each paper size appears in the list in the lower part of the dialog box, shown in Fig. 3-2. Use the scroll bar to scroll the list up and down if necessary.
Viewing and Deleting Fonts You may want to delete fonts from the print server’s internal hard disk to make more disk space available for other fonts or RIP Saver files. You cannot delete the Permanent fonts, which consist of ColorSpan’s 100 fonts in DTC MasterWorks Volume 1, or the standard PostScript 35 fonts. You can delete MasterWorks Volume III fonts and any User Defined fonts that you do not use. To View Fonts To view fonts that are available on the print server’s hard disk: 1.
To Delete Fonts To delete User Defined fonts: 1. Select Installed Fonts... from the System menu. 2. Click User Defined. Note Only User Defined fonts can be deleted; you cannot delete fonts when either Permanent or Both is selected. 3. Select the font(s) you wish to delete. ◆ Select one or more fonts, or ◆ Click on Select All to delete all User Defined fonts. 4. Click Remove. The selected fonts are deleted from the print server’s hard disk. Repeat this procedure to delete other fonts.
Tracking Log To View the Job Log The Tracking Log queue keeps track of all jobs that have been processed. You can use this information to assist with customer billing and to determine what happened to jobs during their route to the printer. You can also save the file onto a separate disk for future reference. To view the Job Log: 1. In the Tracking group, click on the Log icon. A queue appears that contains a list of all jobs that have been processed, with the most recent listed at the top.
DiskDirect Printing With ColorSpan’s DiskDirect feature, you can print a PostScript or EPS, TIFF, or JPEG file from: ◆ The print server hard disk ◆ A removable disk formatted in a Windows-compatible format, in any of the following drives: ◆ An external disk drive (fixed or removable) attached to the server ◆ The print server’s CD-ROM drive ◆ The print server’s diskette drive The files you print must have a standard file name extension that specifies the file’s format (.PS, .EPS, .TIF, or .JPG).
The following dialog appears: Fig. 3-4. DiskDirect Dialog Box 3. Click on Select Disk Drive or Internal Disk Drive. A dialog box appears that lists the files available for the printer designated by the DiskDirect port routing. Note If you plan to match TRUMATCH colors to DisplayMaker Pro SmoothTone output, configure DiskDirect for Mural Better to ensure accurate color matching. If you plan to match the colors to halftone output, configure with Traditional Halftone. 4.
Attention Queues If a job encounters a problem, System Control moves it from its routing path to an Attention queue. An Attention queue can appear in either an Input or Output queue. The types of problems that result in a job being sent to an Attention queue can be easily fixed and the job rerouted to the Input or Output queue. If there are no jobs requiring attention, the Attention queue icon is not displayed.
Output Attention Queue An Attention queue will appear in the Output queue group when a job can not be printed. Some common causes of jobs routing to the output Attention queue are: ◆ Media Size Mismatch (the job was RIPed for a different size media than is installed in the printer.) ◆ Media Mismatch ◆ No Media Installed ◆ External Disk Full Other causes are listed in Appendix A and in the online help. To correct and print a job in the Output Attention queue follow these steps: 1.
◆ Change the printer configuration to agree. In these modes, you cannot change the media selection or size in the Document Details dialog box after the job is RIPed. After making changes, move the job to another Standard or Priority output queue. Media Size Mismatch Override You can override the Media Mismatch error for jobs sent to the DisplayMaker Series XII, DisplayMaker Esprit, DisplayMaker FabriJet XII, and DisplayMaker HiRes 8-Color Series printers.
The Help Menu The Help menu provides access to useful information about the on-line help system and about the print server. ◆ Contents — Displays the main Contents page of System Control’s Online Help. ◆ How To Use Help — Shows you how to find, display, and print Help topics. ◆ Configuration — Displays help topics related to configuring System Control. ◆ Preferences — Displays a Help topic that explains how to configure Preferences for System Control.
Print Server Software version ColorMark+ version ColorMark CMS version Ethernet address Embedded software version Fig. 3-5.
3-18 The Help Menu
APPENDIX A Troubleshooting This appendix explains some conditions that may cause the ColorSpan print server to work incorrectly and provides information about how to correct problems. See the Macintosh Printing Tools User Guide, PC Printing Tools User Guide, or the specific output device documentation for other troubleshooting procedures.
Diagnostics Before seeking solutions to specific problems, run the server Diagnostics application that ships on diskette with the print server. The server Diagnostics enable you to communicate detailed troubleshooting information about the print server to ColorSpan Technical Support. You can relay this information verbally over the phone, or via a saved diagnostic report on diskette.
6. When you are finished running the Diagnostics, select Exit. The Diagnostics program asks whether you want to save the test results to diskette. To save the results to diskette, insert a blank, standard DOSformatted (File Allocation Table format) diskette into the server diskette drive and type Y. Reinsert the Diagnostics disk after the file is written to the blank disk. If you do not want to save the results, type N. 7. Remove the Diagnostics disk from the drive. 8.
Problems and Solutions The following types of server-related problems are explained in this section: ◆ Job Dispositions ◆ Starting Up ◆ General Printing ◆ Error Messages ◆ Configuration Error Messages ◆ Macintosh Networking Note Job Dispositions If you need information about a specific output device problem, see the documentation for that device.
Job Disposition What Happened What to do Internal Disk Full Insufficient disk space on the print server’s internal hard disk. Delete unneeded files from the RIP Saver queues or add an external disk drive. Lost Job The print server was restarted while the job was spooling to an input port. Send the job again. Manual Feed Manual feed option is enabled on the color copier, but not in the print job.
Job Disposition What Happened What to do PostScript Error The interpreter detected an error in the PostScript code and processing could not continue. Sometimes caused by overly complex graphics. Simplify the image and send it again. Check the PS Output log for exact text of the error message. PostScript VM Error Insufficient PostScript Virtual Memory (VM). Delete unneeded files from the RIP Saver queue or add an external disk drive.
Starting Up General Printing Some things to be aware of when starting the server: ◆ Maker sure that there is not a diskette installed in the floppy disk drive. ◆ The system could pause at any percentage while verifying files. No intervention is required; allow it to complete its operation. ◆ The print server occasionally requires up to several minutes to correct file placement on system hard drives.
◆ When you send multiple page documents to a color copier, set the Preview option in General Preferences to “Create on Demand.” Excessive Ink On Media ◆ ColorMark CMS may not be installed or may be disabled. ◆ The media installed does not match the media loaded in the printer. ◆ Printing on the wrong side of media causes ink to run. Only one side is coated. The Document Is Not Printing Completely A-8 ◆ The cable between the server and printer may be loose.
Error Messages INSERT COLORMARK DISK If the server continually asks for the ColorMark CD-ROM, even though it is loaded in the drive, check to see if it is the current version. Also, make sure the drive LED lights up during the attempt to access the disk. DOCKING STATION NOT FOUND (DisplayMaker Pro only) Make sure the Docking Station is attached to the proper port and that the ColorMark Calibrator is not attached to the other end of the Docking Station.
Macintosh Networking Print Server Not Appearing In Chooser On Ethernet Make sure that: ◆ EtherTalk, not LocalTalk, is chosen using the Network Control Panel. ◆ The Macintosh is configured for EtherPhase2 protocol (not Phase1) in the Extensions folder. ◆ You have not changed the cabling without restarting the server. ◆ If you use 10BASE-2, make sure the coax cable is connected to a terminated T-Connection, which is then connected to the print server port.
Reinstalling the Server Software This procedure shows you how to completely reinstall the server software. Follow these instructions to: ◆ Replace a version prior to 4.0. Older versions of the server software cannot be updated using the Update process described earlier. ◆ Replace any version when a “clean install” is desired. ◆ Reinstall the server software after all other troubleshooting measures have failed to resolve a problem.
Note All external drives must be powered off during the following steps. 7. Power on the server. The system reads the diskette and starts the installation process. A message appears on the screen asking you which language version of the software you want to install. 8. Select a language version to install. A message appears on the screen asking you to confirm that you want to install the software. 9. Type Y on the server keyboard to continue. This starts the installation process.
Note If the following error message appears after the server restarts, and if the Ethernet 100Base-TX Upgrade was previously installed, you will need to reinstall the driver software for the Ethernet Upgrade: “At least one service or driver failed during system startup. Use Event Viewer to examine the event log for details.” In the Ethernet 100Base-TX Upgrade Kit Upgrade Notes, perform steps 9 through the end of the procedure. Then continue with the next step below.
Note RIPStation users: After this re-installation process is complete, you must re-install the SCSI adapter driver for any optional external disk drives you may have previously installed. Follow the procedure in the RIPStation Quick Start Guide or online Help. 13. If you have any external drives connected to the server: ◆ Perform a Shutdown operation and power down the server, then ◆ Power on all external disk drives, then ◆ Power on the server.
A-16 ColorSpan Technical Support
APPENDIX B Unix Client Support This chapter describes how to set up connections, and how to remotely configure specific printing features from Unix clients. It includes the following topics: Unix Client Support ◆ BSD Unix (page B-2) ◆ System V Release 4.
Unix and VAX Based Computers The ColorSpan print server communicates with Unix systems using a Line Printer Daemon / Line PRint (LPD/LPR) protocol, and supports Dynamic Host Configuration Protocol (DHCP). To work with the server, your Unix system must support LPD/LPR protocol, but does not require DHCP. The server will appear to your Unix system as a remote host, and each TCP/IP input port in the System Control will appear to be a different printer attached to that remote host.
5. Edit the /etc/printcap file. Open the /etc/printcap file and edit it to add an entry for the server. The pathnames for your system may not match those shown in the following examples: more /etc/printcap [Return] (view the printcap file) vi /etc/printcap [Return] (edit the printcap file) 6. Add an entry for the server in the /etc/printcap file.
In the previous example, these terms are used: CMPRO server system name as configured in /etc/hosts DisplayMaker the first port name as configured by the System Control. CLC the second port name as configured by System Control. DM1 the name assigned to the first printer on the Unix system CLC1 the name assigned to the second printer on the Unix system. And: (Printer Name settings) lp is the printer’s default name. | is the pipe symbol, used to separate alternate names.
7. For remote installations, add a section to the /etc/ printcap file that describes the ColorSpan print server as a remote printer. For example, if the preceding script is installed for a printer connected to Host A, a remote user can print to the server by installing the following script for Host B: # LaserMaster server Remote RemoteDM:\ :lp=:\ :rm=Host-A:\ :rp=DM1:\ :sd=/usr/spool/RemoteDM:\ :lf=/usr/spool/RemoteDM/lp-log:\ :sf: 8. Edit the /etc/ttys and /etc/rc files.
10. Create the printer’s account file. You only need to create an account file if your system uses accounting. (Most smaller systems do not.) To create the account file, type: touch /usr/adm/lp_acct/lp0 [Return](creates account file) chown daemon /usr/adm/lp_acct/lp0 [Return] (changes owner) chgrp daemon /usr/adm/lp_acct/lp0 [Return] (changes group) chmod 755 /usr/adm/lp_acct/lp0[Return](changes rights) 11. Start the printer and its print queue. For example: lpc up DM1 [Return] lpc up CLC1 [Return] 12.
If You Have Trouble If you spool a file to the server and it enters a different input port that you expected, make sure that an input queue is configured on System Control. Any job designated for an unconfigured port will be rerouted to the first available TCP/IP port. This type of rerouting is noted in the System Log. Your Unix system may serialize jobs sent to a remote printer even though they are sent to different print queues.
Note Any system may have multiple copies of lpd running. Some give them all the name lpd. Others may call one lpd, while the remaining processes get the name of the printer (e.g., DM1). Be sure to kill all the print processes. Next, clean up the spool directory and log file: ls /usr/spool/DM1 [Return] (lists files in spool/DM1 directory) rm /usr/spool/DM1/* [Return] (deletes spool files) cp /dev/null /usr/spool/DM1/lp-log [Return] (clears log) Finally, restart the printer daemon and printers.
System V Release 4.0 Unix Network Perform the following steps to configure the printer: 1. Add TCP/IP input ports to System Control. From System Control, select Add...Port. See “Adding and Configuring Ports” on page 1-20 for more details about adding ports to System Control. You can configure up to eight ports on the print server for TCP/IP communication. 2. Configure each new port. In the port configuration window, type in a unique port name.
ln /etc/init.d/lp /etc/rc0.d/K251p ln /etc/init.d/lp /etc/rc2.d/K851p ln /etc/init.d/lp /etc/rc2.d/S851p c. Edit the /etc/ttys and /etc/rc files. If the server is the first printer added to the system, ensure that the lines in /etc/rc (or /etc/rc.local for some systems) to start the lpd (line print daemon) are active (not commented out with a #). 6. Ping the printer. Make sure the printer and network are communicating, For example: ping CMPRO [Return] 7. Shut down printing services.
9. Define the printer using lpadmin. The sequence given on the next page defines and enables two printers. The example given on the following page describes how to configure two input ports on the server. In this example, these terms are used: CMPRO server system name as configured in /etc/hosts DisplayMaker the first port name as configured by the server System Control. CLC the second port name as configured by System Control.
11. Test the printer. a. Create a small print file such as: %! 75 75 moveto 75 150 lineto 150 150 lineto 150 75 lineto closepath stroke 80 80 moveto (Test) show showpage b. Save the file as “test.ps” and send it to either the DisplayMaker or to a color copier: lp -dDM1 /files/test.ps [Return] lp -dCLC1 /files/test.ps [Return] (tests printers by spooling file) 12.
If You Have Trouble If you spool a file to the server and it enters a different input port that you expected, make sure that an input queue is configured on System Control. Any job designated for an unconfigured port will be rerouted to the first available TCP/IP port. This type of rerouting is noted in the System Log. Your Unix system may serialize jobs sent to a remote printer even though they are sent to different print queues.
If there are jobs in process, the server should return a list of those jobs and their status. For example: Owner Status Jobname Size PagesQueue ---------------------------------------------------JoeA Processing Justice JoeA Paused Frank.TIFF415 Kb 1 Output Std JoeA Waiting NCC101.ps 289 Kb 1 Input Std Note B-14 6 Mb 1 RIP Any system may have multiple copies of lpsched running. Some give them all the name lpsched.
DNS and NIS Systems Domain Name Services (DNS) and Network Information Services (NIS – Sun Microsystems’ version of DNS, also called “Yellow Pages”) are distributed database systems that replace copies of commonly replicated configuration files with a central management facility. These services prevent users from having to maintain separate copies of password, group, and host configuration files.
Unix Notes The Unix Printing Tools disk includes a PostScript file (CMPRO.PS) that enables you to specify printing parameters. Edit this file to select the configuration you want, then prepend it to the PostScript file you wish to send to the ColorSpan print server. To set a feature, you need to change both the DSC Begin Feature comment and the PostScript which actually sets the correct value.
Index Index-1
A D Adding Ports 1-20, 1-21 Adding Printers 1-13 AppleTalk default zone 1-29 Attention Queue 1-5, 1-6, 3-13 dispositions A-4 Date/Time 3-6 Default route 1-23 Delete documents from queues 2-6 Delete Button 2-6 Diagnostics A-2 Direct Printing 2-8 Issues 2-8 Direct Queue 1-5 DiskDirect 3-11 Dispositions Attention Queue A-4 DNS and NIS Systems B-15 Document Details 2-24 Document Menu delete 2-6 information 2-24 pause 2-6 preview 2-10 resume 2-6 Documents changing settings 2-24 copy from queues 2-12 deleting
Export Job Log 3-10 Export System Log 3-6 External Disk Changing name 2-31 configuring 2-31 initializing 2-29 initializing new disk 2-30 External Disk Drive 1-6 overview 2-28 F Fonts 3-8 H Help Contents 3-16 Menu 3-16 Hiding Queues 2-4 Hold Queue 1-4, 1-6 I Information Button 2-24 Initializing new external disk 2-30 Input Attention Queue 1-5, 3-13 Input Ports 1-4 Input Queues 1-4 Internal Disk printing from 3-12 IP Address 1-32 J Job Dispositions A-4 Job Log export 3-10 viewing 3-10 K Keyboard preferen
NetWare Port Settings 1-34 Networks Macintosh problems A-10 Notes 1-vi O Output Attention Queue 3-14 Output Queues 1-5 P Pause Button 2-6 Pausing documents 2-6 ports 1-35 Port Settings AppleTalk 1-29 NetWare 1-34 TCP/IP 1-32 WinLink 1-30 Ports 1-4 Add 1-21 configuring 1-27 pausing 1-35 removing 1-35 resuming 1-35 routing 1-23 timeout 1-28 Power off Caution 1-10 Caution about 1-11 Preferences confirm 3-3 general 3-2 preview 3-4 queues 3-4 setting 3-2 Preprint poster 3-11 Index-4 Preview setting preferenc
priority input 1-4 priority output 1-6 RIP Saver Permanent 1-6 RIP Saver Temporary 1-6 standard input 1-4 standard output 1-6 R Related documentation 1-v Removable Disks 2-32 loading disks 2-32 tips about using 2-33 Removing ports 1-35 Printer 1-18 Restart command 1-10 Resume Button 2-6 Resuming documents 2-6 ports 1-35 Revision Log 1-iii RIP 1-5 configuring 1-37 Options 1-36 RIP Saver Archiving files 2-27 external drives 2-28 Printing files 2-27 saving files 2-26 Temporary vs.
Toolbar Buttons delete 2-6 information 2-24 MediaSaver 2-14 move to bottom 2-12 move to top 2-12 pause 2-6 preview 2-10 resume 2-6 Tracking Log 3-10 Troubleshooting A-1 TRUMATCH 3-11 Turning off power Caution 1-10 U UNIX notes B-16 Unix B-1 Using Queues 2-1 V View Job Log 3-10 Viewing printer status 1-18 Virtual Memory 1-37 W Warnings 1-vi Windows for Workgroups 1-30 WinLink connecting to 1-30 port settings 1-30 Index-6
