ColorSpan Legacy Print Server - Working with the Attention Queue

 Media Mismatch: the job was configured for a type of media other than what is currently configured on

the printer. Resolving the Media Mismatch error depends on how the job was processed:

Smooth Tone Full Page or either Mural mode: Change either the printer configuration or the job

configuration so that the media match.

Smooth Tone Image Only or Traditional Halftone: The document details/job configuration cannot be

changed. Change the printer configuration to match the job, or re-RIP the job with the correct

media selected.

 Media Size Mismatch: the job was RIPed for a media size that is larger than what is currently

loaded on the printer. Load a larger media on the printer. If the job is a MediaSaver job, you may

be able to change the layout of the MediaSaver arrangement to accommodate the smaller media

size.

 No Media Installed: the printer detects that it has no media, or media ran out during unattended

printing. Verify that media is loaded on the printer.

 Paper Mismatch: See Media Mismatch.