HP XP External Storage Software User Guide (T1706-96018, November 2011)

6 Troubleshooting NAS Blade systems that include external arrays...................119
Stopping and restarting external arrays...................................................................................119
Stopping external arrays...................................................................................................120
Restarting external arrays and restoring NAS Blade systems...................................................120
Recovery procedures for errors in external arrays......................................................................121
Errors in an external array's disk........................................................................................121
Errors in a path to the external array..................................................................................123
Errors in all paths to the external array................................................................................124
If each node uses a different external array.....................................................................124
If both nodes use the same external array.......................................................................125
7 Remote command devices.......................................................................127
Overview of remote command devices....................................................................................127
Notices about remote command devices..................................................................................128
Mapping command devices as remote command devices..........................................................130
Using XP Continuous Access or XP Continuous Access Journal with remote command devices.........130
Using Initiator/External MIX mode.....................................................................................132
Restrictions on Initiator/External MIX mode..........................................................................133
8 Troubleshooting XP External Storage.........................................................134
Calling HP technical support..................................................................................................139
9 Support and other resources....................................................................140
Related documentation..........................................................................................................140
HP technical support.............................................................................................................140
Subscription service..............................................................................................................140
HP websites.........................................................................................................................141
Documentation feedback.......................................................................................................141
A Notes on connecting external arrays.........................................................142
Connecting Thunder 9500V subsystems...................................................................................142
System parameters for connecting Thunder 9500V subsystems...............................................142
Relationship between serial number and array model of Hitachi Thunder 9500V subsystem.......143
Relationship between the WWN of the port on the Thunder 9500V subsystem and the
controller........................................................................................................................143
Path status and examples of recovery procedures (Thunder 9500V subsystems)........................144
Connecting TagmaStore AMS and TagmaStore WMS subsystems...............................................145
System parameters for connecting TagmaStore AMS and TagmaStore WMS subsystems............145
Relationship between serial numbers in device list on the LU operation panel and TagmaStore
AMS and TagmaStore WMS subsystem models...................................................................146
Relation between the WWN of the port on the TagmaStore AMS or TagmaStore WMS subsystem
and controller..................................................................................................................146
Path status and examples of recovery procedure (TagmaStore AMS and TagmaStore WMS
subsystems).....................................................................................................................147
Notes When Power Saving Feature is Used (For TagmaStore AMS Subsystem, TagmaStore WMS
Subsystem)......................................................................................................................149
Connecting VSP Subsystem....................................................................................................149
Path Status and Examples of Recovery Procedure (For VSP Subsystem).....................................149
Connecting XP24000/XP20000 Disk Arrays............................................................................150
Path status and examples of recovery procedure (for XP24000/XP20000 Disk Arrays)..............150
Connecting XP12000/XP10000 Disk Arrays............................................................................151
Path status and examples of recovery procedures (XP12000/XP10000 Disk Arrays)..................151
Connecting XP1024/XP128 Disk Arrays...................................................................................152
Path status and examples of recovery procedures (XP1024/XP128 Disk Arrays)........................152
Connecting XP512/XP48 Disk Arrays......................................................................................153
Path status and examples of recovery procedures (XP512/XP48 Disk Arrays)............................154
Connecting HP 200 Storage Virtualization System as external storage.........................................154
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