HP StorageWorks XP24000/XP20000 Disk Array Owner Guide (AE131-96081, September 2010)

5 Support and other resources
Related documentation
The following documents provide related information:
• HP StorageWorks XP24000/XP20000 Disk Array Site Preparation Guide
• HP StorageWorks XP24000/XP20000 Remote Web Console User Guide
• HP StorageWorks XP Disk Array Mainframe Host Attachment and Operations Guide
You can find these documents on the HP Manuals website:
http://www.hp.com/support/manuals
In the Storage section, click Disk Storage Systems and then select a product.
HP technical support
For worldwide technical support information, see the HP support website:
http://www.hp.com/support
Before contacting HP, collect the following information:
• Product model names and numbers
• Technical support registration number (if applicable)
• Product serial numbers
• Error messages
• Operating system type and revision level
• Detailed questions
Customer self repair
HP customer self repair (CSR) programs allow you to repair your StorageWorks product. If a CSR
part needs replacing, HP ships the part directly to you so that you can install it at your convenience.
Some parts do not qualify for CSR. Your HP-authorized service provider will determine whether a
repair can be accomplished by CSR.
For more information about CSR, contact your local service provider. For North America, see the CSR
website:
http://www.hp.com/go/selfrepair
This product has no customer replaceable components.
Rack stability
Rack stability protects personnel and equipment.
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