HP StorageWorks XP External Storage user guide: HP XP12000 Disk Array, HP XP10000 Disk Array, HP 200 Storage Virtualization System (T1706-96017, June 2010)

Figure 62 Error in an external array's disk
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1. Delete all XP Business Copy or XP Continuous Access pairs, if you created pairs.
2. Perform the following operations on node 1:
a. Release the differential-data storage device using NAS Sync Image.
b. Delete the NFS share, CIFS share, and file system using NAS Blade Manager.
3. Change resource group 1's execution node to node 2 using NAS Blade Manager (failover).
If resource group 1's status is Offline, this operation is not required.
4. Stop node 1 using NAS Blade Manager.
5. Restart NAS OS 1 (NAS channel adapter's OS) using XP LUN Configuration and Security Manager
Software or NAS Blade Manager.
6. Start node 1 using NAS Blade Manager.
7. Perform one of the following operations using NAS Blade Manager:
• When resource group 1's status is Online, change resource group 1's execution node to
node 1 (failback).
• When resource group 1's status is Offline, start resource group 1.
8. Perform the following operations on node 2:
a. Release the differential-data storage device using NAS Sync Image.
b. Delete the NFS share, CIFS share, and file system using NAS Blade Manager.
9. Change resource group 2's execution node to node 1 using NAS Blade Manager (failover).
If resource group 2's status is Offline, this operation is not required.
Troubleshooting NAS Blade systems that include external arrays136