Hitachi TrueCopy for z/OS User Guide (T1711-96024, November 2011)

Hitachi TrueCopy for z/OS user guide 221
2 Support and Other Resources
Supported Storage Platforms
In this guide, the terms storage system and disk array refer to the following storage platforms:
• HP StorageWorks XP12000 Disk Array
• HP StorageWorks XP10000 Disk Array
• HP StorageWorks 200 Storage Virtualization System
For supported microcode versions, see the HP StorageWorks Single Point of Conectivity Knowledge
(SPOCK) website: http://spock.corp.hp.com
.
Prerequisites
Prerequisites for using this product include:
• Installation of the product license key
• Set up of the HP StorageWorks XP disk array
Related Documentation
In addition to this guide, please refer to other documents for this product:
• HP StorageWorks XP Remote Web Console user guide: HP XP12000 Disk Array, HP XP10000 Disk
Array, HP 200 Storage Virtualization System
• HP StorgeWorks XP External Storage user guide: HP XP12000 Disk Array, HP XP10000 Disk Array, HP
200 Storage Virtualization Sytem
• Planning for IBM Remote Copy
For HP StorageWorks documents, see the HP website: http://www.hp.com/support/
manuals.
HP Technical Support
For worldwide technical support information, see the HP support website:
http://www.hp.com/support/
Before contacting HP, collect the following information:
• Product model names and numbers
• Technical support registration number (if applicable)
• Product serial numbers
• Error messages
• Operating system type and revision level
• Detailed questions
Subscription Service
HP recommends that you register your product at the Subscriber’s Choice for Business website:
http://www.hp.com/go/e-updates
.
After registering, you will receive e-mail notification of product enhancements, new driver versions,
firmware updates, and other product resources.
HP Websites
For additional information, see the following HP websites:
• http://www.hp.com
• http://www.hp.com/go/storage
• http://www.hp.com/support/manuals