HP Remote Graphics Software Licensing Guide
© Copyright 2010, 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Microsoft and Windows are U.S.
Table of contents 1 Introduction ...................................................................................................................... 1 RGS licensing overview ............................................................................................................ 1 RGS license types .................................................................................................................... 2 RGS products ..........................................................................
Appendix B Cleaning Registry References To The FlexLM License Server For RGS ................ 31 FlexLM License Server Keys .....................................................................................................
List of figures Figure 1-1 RGS download/install/license timeline .................................................................................... 1 Figure 1-2 Dialog generated when the RGS Sender is unlicensed ............................................................... 2 Figure 1-3 Version Numbering used by RGS ............................................................................................ 4 Figure 1-4 The RGS Sender About dialog displays the Build Date ..........................
vi
1 Introduction This document describes licensing of HP Remote Graphics Software (RGS) version 5.4.7 and later. RGS licensing applies to the RGS Sender only; the RGS Receiver is a free download which can be installed and used on a broad range of computers. Therefore, all discussion of RGS licensing applies only to the RGS Sender. NOTE: For detailed RGS information, see the latest version of the HP Remote Graphics Software User Guide, available at http://www.hp.com/support/rgs_manuals.
Figure 1-2 Dialog generated when the RGS Sender is unlicensed RGS license types The RGS Sender supports three types of licenses: ● Trial license—A 60-day trial license is provided with the HP RGS Trial Edition (“Trial Edition”). The License Key file provided with the Trial Edition is stored on the RGS Sender system. ● Local license—With local licenses, each system running the RGS Sender requires a license file. A license must be purchased and the license file installed for each RGS Sender computer.
RGS products NOTE: For detailed information on the RGS products, see the HP RGS Datasheet and the HP RGS QuickSpecs, available at http://www.hp.com/go/rgs. HP offers these RGS products: ● HP RGS Trial Edition—HP offers a free, 60-day trial version of HP RGS Desktop; no license purchase is required. ● HP RGS VDI local license—This RGS product runs on HP and non-HP VMware VDI (Virtual Desktop Infrastructure) and HP Blade PC platforms. HP RGS VDI uses a local license file key.
Release Version Number The Release Version Number (“Version Number”) contains the three numbers shown in Figure 1-3 Version Numbering used by RGS on page 4. 1. Version primary number ● 2. Version major number ● 3. A primary release contains sufficient changes such that interoperability with the prior primary release is not guaranteed. For example, Sender version 5.4.0 is not guaranteed to interoperate with Receiver version 4.2.0. Major releases introduce new RGS features and functionality.
Figure 1-4 The RGS Sender About dialog displays the Build Date RGS license policy The RGS Version Date, in concert with one or more dates embedded in your License Key file, is used to implement the following RGS license policy: ● When you purchase RGS, you are entitled to free upgrades to all future minor/patch releases. For example, if you purchase RGS 5.4.0, you are entitled to a free upgrade to minor/patch release 5.4.1, if available.
If you have questions or need assistance If you have questions or need assistance with RGS licensing, please contact the appropriate HP Regional Licensing Center listed below. Hewlett-Packard Regional Licensing Centers: http://licensing.hp.com Americas Europe, Middle East & Africa Asia Pacific & Japan Phone: +1(800) 538–1733 Phone; +353 (0)91 75 40 06 (Ireland) Phone: +81.426.48.9312 (Japan) Fax: +1(800) 541–2633 Fax: +353 (0)91 70 10 02 (Ireland) or 0120.42.1231 E-mail: hplicense.na@hp.
2 HP RGS Trial Edition This chapter describes how to download and install the 60-day HP RGS Trial Edition, including its License Key. The Trial Edition RGS Sender can be run on any of the platforms shown in If you have questions or need assistance on page 6. Downloading and installing the HP RGS Trial Edition 1. Go to the RGS homepage at http://www.hp.com/go/rgs, and click the HP RGS Trial Edition link. 2. Click the Receive for Trial link to bring up the Trial Edition registration page.
your Trial Edition License Key is shown in Figure 2-1 Downloading the Trial Edition License Key on page 8. Figure 2-1 Downloading the Trial Edition License Key To download the Trial Edition License Key: 6. 8 1. Click Get Licensing . 2. The RGS Trial Edition License Key is listed on this web page, and is also on the HP Remote Graphics Software License Key Certificate. 3. Click this link to email the HP Remote Graphics Software License Key Certificate.
a license file on this system is selected in the dialog in Figure 4-2 Dialog to specify that the RGS Sender will access a License Key file on this computer on page 15. The Trial Edition License Key file location is then specified in the dialog in Figure 4-3 Dialog used to enter location and name of the local License Key file on page 15. .
3 Obtaining your RGS product and its License Key The RGS products listed in RGS products on page 3 can be ordered for electronic delivery (downloadable from HP). This chapter describes the delivery method and how to obtain the required RGS License Key. NOTE: Ordering of the RGS products is not described in this guide. For RGS ordering information, please see the HP Remote Graphics Software QuickSpecs, available on the RGS homepage at http://www.hp.com/go/rgs.
Figure 3-1 Electronic delivery For electronic delivery of RGS: 1. After your order, you’ll receive email containing the RGS download website URL. The email will also provide the Confirmation Number that you’ll need below. Click this URL to continue. 2. Enter the Confirmation Number from the above email. 3. Enter your email address, and click Submit. 4. Click Download Directly to download the RGS software to your computer. This should be done before obtaining your License Key.
12 5. Click Get Licensing to begin the process of obtaining your RGS License Key. This should be done after RGS is downloaded. 6. Click Save and specify the location to save the RGS file. 7. Click Get Licensing to continue. 8. Continue with Obtaining your RGS local License Key on page 13 or Obtaining your RGS floating License Key on page 20.
4 HP RGS local license products All RGS products version 5.3.0 and later are available with a local license. This includes, HP RGS Trial Edition, HP RGS VDI, and HP RGS Desktop. Obtaining your RGS local License Key The steps to obtain the RGS local License Key are detailed in Figure 4-1 Obtaining a local License Key for the HP RGS Desktop product on page 13. This process is continued from Obtaining your RGS product and its License Key on page 10.
To obtain your RGS local license key: 1. Figure 4-1 Obtaining a local License Key for the HP RGS Desktop product on page 13 is continued from Obtaining your RGS product and its License Key on page 10. 2. Complete the required fields. 3. To generate your new License Key, click Generate. 4. To email your RGS License Key Certificate to you, click this link . HP recommends that you obtain this certificate, and retain it for your records. 5. Save your RGS local License Key to a file.
computer on page 15. For local licenses, select Install a license file on this system, and click Next. Figure 4-2 Dialog to specify that the RGS Sender will access a License Key file on this computer After clicking Next, the dialog in Figure 4-3 Dialog used to enter location and name of the local License Key file on page 15 will be displayed, prompting you to enter the location and name of the local License Key file. Note that License Key files need to end with the .lic suffix.
The License Key file will be copied from the location you specify to the Remote Graphics Sender install directory: ● For 32-bit Windows systems: C:\Program Files\Hewlett-Packard\Remote Graphics Sender ● For 64-bit Windows systems: C:\Program Files (x86)\Hewlett-Packard\Remote Graphics Sender NOTE: The RGS Sender installer copies the License Key file from the location you specify in the Figure 4-3 Dialog used to enter location and name of the local License Key file on page 15 to the Remote Graphics Sende
2. The second way to specify the location of the License Key file post-installation is by using the LM_LICENSE_FILE environment variable. To set this environment variable, bring up the System Properties dialog from the start menu, as follows: Start > Control Panel > System Select the Advanced tab and click Environment Variables. Under System variables, click New—this brings up the New System Variable dialog in Figure 4-4 Setting the LM_LICENSE_FILE system variable on page 17.
5 HP RGS floating license products The recommended steps to install and license RGS floating products are shown in Figure 5-1 Steps to install and license RGS on page 18. The steps shown in green are described in this guide. Note that variations to this sequence are possible—for example, as indicated below, you can reverse the order of license installation and RGS installation. Figure 5-1 Steps to install and license RGS Summary of the steps to install RGS: 1. Order RGS. 2.
6. Install RGS. Installation of RGS is described in the HP RGS User Guide. NOTE: The HP RGS User Guide is included with RGS, and is also available at http://www.hp.com/go/rgs. The web version of the RGS User Guide may be more recent than the version included with RGS. 7. Validate RGS operation. See the HP RGS User Guide.
Obtaining your RGS floating License Key The steps to obtain an RGS floating License Key are shown in Figure 5-2 Obtaining a floating License Key on page 20. This procedure is continued from Obtaining your RGS product and its License Key on page 10. Figure 5-2 Obtaining a floating License Key To obtain your floating License Key: 20 1. Figure 5-2 Obtaining a floating License Key on page 20 is continued from Obtaining your RGS product and its License Key on page 10. 2.
3. Enter the number of floating licenses being requested. 4. For information on specifying the license server hostname, click this link. 5. Specify the license server hostname, and click Generate. 6. This notice, which indicates that your License Key Certificate has been emailed to you, is displayed after you complete step 8, email license key certificate below. 7. The RGS floating License Key is shown on this web page, and also on the RGS License Key Certificate. 8.
Figure 5-3 Windows processes associated with the FLEXnet license server NOTE: The Linux FLEXnet license server will have two associated processes, Lmgrd and HPQ. ● The HPQ.exe “vendor daemon” interfaces to the RGS Sender, and provides HP-specific functionality for the license server, such as counting RGS floating licenses. NOTE: Other products, such as HP OpenView, also have a vendor daemon named HPQ.exe. The different HPQ.exe executables may not be interchangeable. Furthermore, only one HPQ.
4. Next, the license server needs to be installed as a Windows Service. To do this, run the installs.exe command (located in C:\Program Files\Hewlett-Packard\Remote Graphics FlexLM) from a Command Prompt window, with the options shown below. NOTE: These options, although shown on separate lines for clarity, are options to the installs command and need to be entered as a single command, even if the command spans multiple lines in the Command Prompt window.
5. The license server can be started and stopped in two ways: a. Using Windows Services—Open the Windows Control Panel, select Administrative Tools, then select Services, which brings up the Services dialog shown in Figure 5-5 The services properties dialog can be used to start and stop the license server on page 24.
b. Using the SC (Service Control) command—The SC command can be used in a Command Prompt window to start and stop the license server, as shown in Figure 5-6 Using the Service Control command to start and stop the license server on page 25. The Service name listed in the properties dialog in Figure 5-5 The services properties dialog can be used to start and stop the license server on page 24 is used with the SC command—in this example, the Service name is the default name, “FLEXlm License Manager”.
This brings up the LMTOOLS interface shown in Figure 5-7 LMTOOLS interface on page 26. Figure 5-7 LMTOOLS interface LMTOOLS can be used for tasks such as: ● Configuring the license server ● Adding licenses ● Re-reading the license file if it’s been changed—This is done by clicking the Start/Stop/ Reread tab, followed by clicking ReRead License File.
NOTE: When you acquire an RGS floating License Key, you’ll provide your license server hostname. The signature included in the License Key file reflects the hostname that you provide; changing the hostname within the License Key file to a different license server will invalidate the License Key. If you need to change your license server hostname, please contact the appropriate HP Regional License Center, as listed in If you have questions or need assistance on page 6.
Figure 5-9 Dialog to enter the license server hostname and, optionally, the port number If, during RGS installation, you select I do not yet have a license file in the Figure 5-8 Dialog to specify that a floating license will be acquired from a license server on page 27, you can specify the location of the RGS license server post-installation using the LM_LICENSE_FILE environment variable.
Configuring the Linux RGS Sender to access a floating license The Linux RGS Sender can be configured to access a floating license by setting the LM_LICENSE_FILE environment variable to point at the RGS license server. The format of the LM_LICENSE_FILE environment variable is: portnumber@hostname If a portnumber isn’t specified, the default port 27000 is used. Examples: @MyLicenseServer.hp.com (uses default port 27000) @15.2.21.129 (uses default port 27000) 27002@MyLicenseServer.hp.
A Supplemental licensing information This appendix provides supplemental information on the RGS licensing, and is provided to help troubleshoot any licensing problems. Viewing the RGS Version Date As described in Release Version Date on page 4, the Version Date embedded in the RGS Sender is used by the RGS licensing mechanism. To view the RGS Sender Version Date, perform the following steps: 1. The Version Date is logged in the RGS Sender log file (default log file is rg.log).
B Cleaning Registry References To The FlexLM License Server For RGS This appendix provides supplemental information on removing FlexLM references from the Microsoft Windows registry. FlexLM License Server Keys CAUTION: Backup the registry prior to making any changes. Refer to the Microsoft documentation for more information.
CAUTION: Any registry keys named "LM_LICENSE_FILE" may be used by any application that accesses a FlexLM license server on the system. If other applications besides RGS are using a FlexLM license server, they may be adversely impacted by any changes made to the LM_LICENSE_FILE registry entries. Any registry keys named "HPQ_LICENSE_FILE" may be used by any HP application that accesses a FlexLM license server.
