HP Remote Graphics Software 5.4.8 User Guide

Table 2-2 Computers and operating systems that support RGS 5.4.8 Sender

Sender Platforms Windows XP

Professional SP1, SP2,

SP3 32-bit, x64

Windows 7 Professional

and Enterprise 32-bit

and 64-bit

RHEL V5.2 or later;

V6.2, 32-bit, 64-bit;

SLED 11, 32-bit, 64-bit

Blade Environments

HP Blade Workstations* X X X

VDI Servers X non-aero only X

*NVIDIA Quadro and AMD FirePro graphics only

Desktops

Personal Workstations* X X X

Mobile Workstations* X X

Desktop PCs X X

Notebook PCs X X

*NVIDIA Quadro and AMD FirePro graphics only

NOTE: Desktop Sender systems require 1.5 GHz or greater processor with SSE2 multi-media

instruction extension, 32-bit color display adapter, and 512 MB minimum RAM.

Windows 7 Aero theme desktop running on a Sender requires an NVIDIA graphics card and a

compatible NVIDIA driver that has native DX10 support. Windows 7 systems require driver version

191.56 and later.

In this document, references to “Windows” in the context of the RGS Sender refer to those Microsoft

operating systems in the foregoing tables that support the RGS Sender. Similarly, references to

“Windows” in the context of the RGS Receiver refer to those Microsoft operating systems in that support

the RGS Receiver.

Remote Graphics Software (RGS) is supported to the client OS level. As of the RGS 5.4.7 release (Oct

2011), the operating systems supported to the OS level are:

●

Windows: Windows XP 32-bit, X64 and Windows 7 Professional 32-bit, 64-bit

●

Linux: Red Hat Enterprise Linux Workstation Edition Release 5 Update 3+, RHEL 6 V1, and Suse

Linux Enterprise Desktop version 11.1 (may require specific versions of the kernel, xorg, and/or

xserver, in conjunction with the supported Linux distributions)

HP will attempt to reproduce the customer reported issue on an HP Deskside Workstation or other HP

system specified in the official support matrix provided with RGS documents, with the OS image that

HP factory installs (or formally supported) on that HP system. If HP can reproduce the behavior per this

structure, the issue will be handled per standard process. If HP cannot reproduce the behavior per this

structure then the issue must be addressed between the customer and the hardware platform provider.

NOTE: HP may require the customer to use specific versions of the kernel, xorg, and/or xserver, in

conjunction with the supported Linux distributions.

For more information on HP products, please visit http://www.hp.com/support

Supported computers and operating systems