HP Remote Graphics Software 5.4.8 User Guide

13 RGS error messages
This chapter lists the error messages reported by the RGS Receiver, and describes potential reasons for
the error messages.
Receiver error messages
Error Description
Connection lost! The RGS Sender has closed the connection. Possible reasons
include:
●
The Sender may have explicitly disconnected your
connection. For example a user may have selected
disconnect all connections from the Sender icon or
Sender GUI or the user may have logged off.
●
Another user has connected to the Sender using the same
username and password.
●
If you connected to a desktop that was not logged in and
another user logged in your connection will be
disconnected.
●
If you were connected to a logged in desktop and the
logged in user disconnects your connection will be
disconnected too.
●
The network may have been disconnected, closed, or
temporarily disrupted.
●
The Sender service/daemon may have been stopped, re-
started, or killed.
●
The Sender system may have been stopped/shutdown,
or re-started.
●
If connecting to a Linux computer, the X Server may have
been stopped or re-started.
●
The Sender or X Server may have experienced a failure.
Unable to connect to Sender! If this error is reported, see
Pre-connection checklist
on page 91 for a list of possible causes.
232 Chapter 13 RGS error messages