HP Remote Graphics Software 5.4.8 User Guide
NOTE: There are several Sender setup issues that can prevent an Easy Login connection to the RGS
Sender. The RGS Diagnostics Tool programmatically detects several of these issues, and suggests
possible solutions. See
Using the RGS Diagnostics Tool on Windows on page 80 for more details.
Single Sign-on
The Single Sign-on flowchart is shown in Figure 5-11 Single Sign-on process on page 112. If the
Single Sign-on conditions are met, the user authenticates the RGS connection, and the Windows log in
or unlock step is skipped. The user is presented with the Windows desktop following RGS connection
authentication.
Figure 5-11 Single Sign-on process
112 Chapter 5 Using RGS