HP Remote Graphics Software 7.0

Clipboard properties (per-session) .................................................................... 86
RGS Sender properties ...................................................................................................................... 87
Appendix A Supported hardware and software ................................................................................................. 91
RGS support matrix ............................................................................................................................ 91
Advanced Video Compression requirements ..................................................................................... 92
Remote Audio device support on Linux .............................................................................................. 92
Keyboard locale support ..................................................................................................................... 93
Application support ............................................................................................................................. 94
Video overlay surfaces ...................................................................................................... 94
Appendix B Troubleshooting .............................................................................................................................. 95
Potential issues and suggestions ....................................................................................................... 95
Troubleshooting network timeouts ..................................................................................... 95
RGS Receiver network timeout ......................................................................... 96
RGS Sender network timeout ........................................................................... 96
Network timeout issues ..................................................................................... 97
Troubleshooting graphics performance ............................................................................. 99
Troubleshooting Remote Audio ......................................................................................... 99
Troubleshooting Remote Clipboard ................................................................................. 100
Troubleshooting Remote USB ......................................................................................... 101
Computers supporting Remote USB ............................................................... 101
Supported USB devices .................................................................................. 101
Enable Remote USB ....................................................................................... 101
Check USB cable connections ........................................................................ 101
Reset the USB device ..................................................................................... 101
HP Remote Virtual USB Driver ....................................................................... 101
USB device drivers and program support ....................................................... 101
RGS error messages ........................................................................................................................ 102
Appendix C HP support ................................................................................................................................... 104
Obtaining HP support ....................................................................................................................... 104
Additional RGS documents .............................................................................................................. 104
Index ................................................................................................................................................................. 105
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