HP Rack and Power Manager User Guide January 2004 (Second Edition) Part Number 311371-002 HP CONFIDENTIAL Codename: Swordfish Part Number: 311371-002 Last Saved On: 2/3/04 3:07 PM
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Contents About This Guide Audience Assumptions............................................................................................................................... vii Symbols in Text.......................................................................................................................................... vii Text Conventions ....................................................................................................................................... vii Related Documents.
Contents Upgrading Components on NetWare Systems Using the GUI Method ............................................2-51 Upgrading Components on NetWare Systems Using the Silent Method ..........................................2-52 Uninstalling Components from Windows Systems .................................................................................2-54 Uninstalling Components from Linux Systems .......................................................................................
Contents UPS Devices............................................................................................................................................ 5-20 Device Overview Screen................................................................................................................... 5-21 Logs and Reports Screen .................................................................................................................. 5-23 Attached Agents Screen....................................
About This Guide This guide provides information about HP Rack and Power Manager including installation, configuration, operation, and troubleshooting. Audience Assumptions This guide is intended for individuals requiring information about the management of HP Uninterruptible Power Systems (UPSs) and Console Management Controllers (CMCs). Symbols in Text These symbols are found in the text of this guide.
About This Guide Related Documents For additional information on the topics covered in this guide, refer to the following documents: • Product user guides • Product installation instructions • HP Power Products Glossary These documents are located on the Power Products Documentation CD or at http://www.hp.com/products/ups. Getting Help If you have a problem and have exhausted the information in this guide, you can get further information and other help in the following locations.
About This Guide Authorized Reseller For the name of your nearest authorized reseller: • In the United States, call 1-800-345-1518. • In Canada, call 1-800-263-5868. • Elsewhere, see the HP website for locations and telephone numbers. Reader’s Comments To comment on this guide, send an e-mail to ServerDocumentation@hp.com.
1 Overview Introduction HP Rack and Power Manager is enterprise-grade software that enables users to monitor, manage, and control both power and rack environments through comprehensive control of HP Uninterruptible Power Systems (UPSs) and the HP rack environmental monitor, the Console Management Controller (CMC). HP Rack and Power Manager software provides comprehensive device control in data center environments where multiple users need to access and manage many devices.
Overview Use HP Rack and Power Manager to: • Customize alerts — Send e-mail notification messages — Send broadcast notification messages — Send SNMP traps — Issue computer commands — Perform device actions • Monitor, manage, and control UPSs — Configure redundant UPSs to support servers with multiple power supplies — Manage a graceful shutdown of attached equipment during utility power failures — Manage independent UPS load segments to provide separate power control of connected equipment — Prioritize t
Overview HP Rack and Power Manager Overview HP Rack and Power Manager is a Web-based application that lets administrators manage large numbers of devices (HP UPSs and CMCs) in the data center from a single management console. Administrators can monitor, manage, and control devices both locally and remotely through a secure browser interface. Example 1-1: During a utility power failure, the connected UPSs switch to battery mode.
Overview HP Rack and Power Manager Architecture HP Rack and Power Manager leverages a distributed architecture that consists of three major components: • Management Server • System Agent • Serial Relay Agent Figure 1-1: HP Rack and Power Manager architecture Item Description 1 HP Rack and Power Management Server* 2 A remote workstation browsing in to the Management Server over the network 3 A management application, such as HP Systems Insight Manager or HP OpenView, on a remote workstation tha
Overview Management Server The Management Server component runs on a single server, which acts as the management console. The Management Server communicates with discovered and managed CMCs and UPSs throughout the network. The Management Server continuously polls devices for status. When an alert is detected, the Management Server acts on configured event policies. IMPORTANT: UPS and CMC devices should be managed by a single Management Server.
Overview System Agent The System Agent is the software component that runs on a server and allows HP Rack and Power Manager to gracefully shut down the operating system of that server or take another pre-configured action in case of a specific event. IMPORTANT: Install the System Agent on any server that is attached to a UPS and on any server that HP Rack and Power Manager uses to initiate a command. For more information on using commands, refer to “Commands Tab” i n Chapter 5.
Overview Serial Relay Agent The Serial Relay Agent is the software component that runs on a server and allows HP Rack and Power Manager to communicate with a UPS that is serially attached to a network-connected server. A server that has the Serial Relay Agent installed is discovered and recognized by HP Rack and Power Manager as a device with the IP address of the server running the Serial Relay Agent.
Overview Supported Hardware Configurations HP Rack and Power Manager requires that the Management Server be connected to the network. UPSs and CMCs can be attached in any of the following configurations: • Configuration A—A CMC is connected directly to the network. • Configuration B—A UPS is serially attached to a server that is plugged into a load segment on the rear of the same UPS. • Configuration C—A UPS and a server are both directly connected to the network.
Overview Configuration B Figure 1-3 illustrates a UPS serially attached to a server that is plugged into a load segment of the UPS. The server is connected directly to the network. A Management Server is located elsewhere on the network. The server has an installed System Agent that receives commands, such as displaying a pop-up message or shutting down the operating system, from the Management Server.
Overview Configuration C Figure 1-4 illustrates a server that is plugged into a load segment of a UPS. Both the UPS and the server are directly connected to the network. The UPS is monitored by a Management Server that is located elsewhere on the network. The server has an installed System Agent that receives commands, such as displaying a pop-up message or shutting down the operating system, from the Management Server.
Overview Configuration D Figure 1-5 illustrates a redundant configuration in which servers with dual power supplies are protected by multiple UPSs. The servers are both serially attached to different UPSs. One server power supply is connected to a receptacle on the rear panel of each UPS. Each UPS is connected to a separate power feed. The UPSs are monitored by a Management Server located elsewhere on the network.
Overview Figure 1-5: Configuration D Item Description 1 HP Rack and Power Management Server* 2 Additional servers power protected by multiple UPSs (each server requires installation of the System Agent) 3 Redundant power protected server that is serially attached to the UPS (requires installation of the System Agent and the Serial Relay Agent) 4 Redundant power protected server that is serially attached to the UPS (requires installation of the System Agent and the Serial Relay Agent) 5 UPS with
Overview Configuration E Figure 1-6 illustrates a redundant configuration in which one server with dual power supplies is protected by multiple UPSs. One server power supply is connected to a receptacle on the rear panel of each UPS. Each UPS is connected to a separate power feed. The UPSs are monitored by a Management Server located elsewhere on the network.
Overview Figure 1-6: Configuration E Item Description 1 HP Rack and Power Management Server* 2 Additional servers power protected by multiple UPSs (each server requires installation of the System Agent) 3 Redundant power protected server (requires installation of the System Agent) 4 UPS with an HP SNMP Adapter Card installed 5 Utility power feed *A dedicated Management Server is not required.
Overview Configuration F Figure 1-7 illustrates a redundant configuration in which servers with dual power supplies are protected by multiple UPSs. One server is serially attached to a UPS. The first server and a second UPS are connected directly to the network. One server power supply is connected to a receptacle on the rear panel of each UPS. Each UPS is connected to a separate power feed. The UPSs are monitored by a Management Server located elsewhere on the network.
Overview Figure 1-7: Configuration F Item Description 1 HP Rack and Power Management Server* 2 Additional servers power protected by multiple UPSs (each server requires installation of the System Agent) 3 Redundant power protected server (requires installation of the System Agent) 4 Redundant power protected server that is serially attached to the UPS (requires installation of the System Agent and the Serial Relay Agent) 5 UPS with an HP SNMP Adapter Card installed 6 UPS with a serial communic
Overview Configuration G Figure 1-8 illustrates a server that is not connected to a UPS but is directly connected to the network. The server has an installed System Agent that receives commands, such as displaying a pop-up message or shutting down the operating system, from the Management Server. NOTE: Installed agents must be associated with the correct server or UPS load segment in HP Rack and Power Manager. For information on associating agents, refer to “Attached Agents Screen” in Chapter 5.
Overview Power Protection for the Rack and Power Management Server Power protection for the Management Server is essential. The Management Server is the central point of control of the Rack and Power Management environment. If the Management Server goes down, control of all managed devices is lost. Supported power protection configurations for the Management Server are detailed in Table 1-1.
2 Installation System Requirements IMPORTANT: Verify that the system meets the system requirements before installing HP Rack and Power Manager. Table 2-1: Management Server System Requirements Hardware and Software Suggested Minimum Requirements Hardware 500-MHz Intel® Pentium® computer Disk space 100 MB System memory 256 MB of RAM Operating system • Microsoft Windows NT 4.
Installation Table 2-2: System Agent System Requirements Hardware and Software Suggested Minimum Requirements Hardware 233-MHz Pentium computer Disk space 10 MB free disk space System memory 64 MB of RAM Operating system • Microsoft Windows NT 4.
Installation Table 2-3: Serial Relay Agent System Requirements Hardware and Software Suggested Minimum Requirements Hardware 233-MHz Pentium computer Disk space 10 MB free disk space System memory 64 MB of RAM Operating system • Microsoft Windows NT 4.
Installation Browser Requirements Table 2-4 lists the minimum HP Rack and Power Manager browser requirements. Table 2-4: Minimum Web Browser Requirements Software Browser Web browser on a client Windows: • Microsoft Internet Explorer 6.0 or later • Sun JavaTM Plug-in 1.4.2_02 1 (recommended) Linux: Monitor resolution • Mozilla 1.4 or later • Sun Java Plug-in 1.4.2_02 (recommended)2 • The libgcc 3.x.
Installation Table 2-5 summarizes the available installation options for each operating system. Table 2-5: Installation Options Operating System GUI Installation Silent Installation* Microsoft Windows NT 4.0 Server Available Available Microsoft Windows 2000 Server Available Available Microsoft Windows 2000 Advanced Server Available Available Microsoft Windows 2003 Standard Server Available Available Microsoft Windows 2003 Enterprise Edition Available Available Novell NetWare 5.
Installation 2. Read the introduction, and click Next. The License Agreement screen appears.
Installation 3. Read the license agreement, select I accept the terms of the License Agreement, and click Next. NOTE: The radio buttons are inactive until you scroll down to the bottom of the license agreement. The Choose Product Components screen appears.
Installation 4. Select the component you want to install, and click Next. NOTE: Multiple components can be installed at one time. Available components include: • HP Management Server—In stall the Management Server on the computer that will be responsible for managing other systems and devices. • HP System Agent—Install the System Age nt on any computer that will control the shutdown and restart of a UPS load segment or receive commands from the Management Server.
Installation 5. Click Next to install the components in the default folder that is displayed in the Where Would You Like to Install? field. To specify a different folder, click Choose, navigate to the appropriate folder, and click Next. The Choose Shortcut Folder screen appears.
Installation 6. Select the appropriate radio button to create product icons for HP Rack and Power Manager: — Program Group—Click Start, select Programs, and select the HP Rack and Power Manager Program Group. Click HP Rack and Power Manager to launch the software. — Start Menu—Click Start, and select HP Rack and Power Manager to launch the software. — Desktop Icon—Double-click the HP Rack and Power Manager icon on the desktop to launch the software.
Installation 8. If you are installing the Management Server, enter the password for the first administrator in the Enter Password field. Confirm the password by reentering the password in the Confirm Password field. Additional administrator accounts and passwords can be set up on the HP Rack and Power Manager User Administration screen. For more information on adding accounts, refer to “User Administration Screen” in Chapter 4. Click Next.
Installation 9. If you are installing the Management Server, enter the password needed to allow HP Rack and Power Manager to communicate with the database in the Enter Password field. Confirm the password by reentering the password in the Confirm Password field. The database password can be changed after installation is complete on the HP Rack and Power Manager Database screen. For more information on changing the database password, refer to “Database Screen” in Chapter 4. Click Next.
Installation 10. If you are installing the Management Server or the System Agent, enter and confirm a password to secure the SSL certificate. The password cannot contain blank spaces. Click Next. The Pre-Installation Summary screen appears.
Installation 11. Review the installation information, and click Install. The Installing HP Rack and Power Manager screen appears. The components install, and a status bar indicates the installation progress.
Installation 12. If you are installing the Serial Relay Agent, the Setup HP Serial Relay Agent dialog box appears. Select the COM port on the computer to which the UPS is attached in the Serial Port dropdown box, then click OK. A message appears, asking to start the Serial Relay Agent. Click Yes. The installation program attempts to communicate with the UPS. After communication is established, the Service Start screen appears.
Installation 13. Select Start RPM Services? and click Next. The Install Complete screen appears.
Installation 14. Read the information, and click Done. Installing the System Agent and Serial Relay Agent Using the Silent Installation Method The System Agent and Serial Relay Agent can be installed using the Silent installation option on any supported Windows operating system. To install using the Silent installation option, a properties file must be created using a text editor with the appropriate variables set for the desired installation options.
Installation Table 2-6: Complete List of Variables Variable Function INSTALLER_UI {should be equal to silent} Use this variable to indicate the install type. CHOSEN_INSTALL_SET {agent, SRA, agentSRA} Use this variable to select which agent component to install. • Use agent to install the System Agent. • Use SRA to install the Serial Relay Agent. • Use agentSRA to install both the System Agent and Serial Relay Agent.
Installation Example 2-2: Silent System Agent and Serial Relay Agent Installation INSTALLER_UI = silent CHOSEN_INSTALL_SET = agentSRA USER_INSTALL_DIR = c:$/$Program Files$/$HP$/$RPM INSTALL_AGENT = true USER_INPUT_CERT_PW_1 = Admin USER_INPUT_SRA_COM = 2 USER_INPUT_RESULTS_START_1 = Start CRPM Services? After saving the text file, run the installer by entering -f at the command prompt. For example, if the install executable (SETUP.
Installation 2. Read the introduction, and click Next. The License Agreement screen appears.
Installation 3. Read the license agreement, select I accept the terms of the License Agreement, and click Next. NOTE: The radio buttons are inactive until you scroll down to the bottom of the license agreement. The Choose Product Components screen appears.
Installation 4. Select the component you want to install, and click Next. NOTE: Multiple components can be installed at one time. Available components include: • HP Management Server—In stall the Management Server on the computer that will be responsible for managing other systems and devices. • HP System Agent—Install the System Age nt on any computer that will control the shutdown and restart of a UPS load segment or receive commands from the Management Server.
Installation 5. Click Next to install the components in the default folder that is displayed in the Where Would You Like to Install? field. To specify a different folder, click Choose, navigate to the appropriate folder, and click Next. The Choose Link Folder screen appears.
Installation 6. Select the appropriate radio button to create SetupSRA and UninstallRPM links for HP Rack and Power Manager: — Home folder—Creates the links in the home folder — Other—Creates the links in a specified folder on the hard drive 7. Click Next.
Installation 8. If you are installing the Management Server, enter the password for the first administrator in the Enter Password field. Confirm the password by reentering the password in the Confirm Password field. Additional administrator accounts and passwords can be set up on the HP Rack and Power Manager User Administration screen. For more information on adding accounts, refer to “User Administration Screen” in Chapter 4. Click Next.
Installation 9. If you are installing the Management Server, enter the password needed to allow HP Rack and Power Manager to communicate with the database in the Enter Password field. Confirm the password by reentering the password in the Confirm Password field. The database password can be changed after installation is complete on the HP Rack and Power Manager Database screen. For more information on changing the database password, refer to “Database Screen” in Chapter 4. Click Next.
Installation 10. If you are installing the Management Server or the System Agent, enter and confirm a password to secure the SSL certificate. The password cannot contain blank spaces. Click Next. The Pre-Installation Summary screen appears.
Installation 11. Review the installation information, and click Install. The Installing HP Rack and Power Manager screen appears. The components install, and a status bar indicates the installation progress.
Installation 12. If you are installing the Serial Relay Agent, check the current settings displayed on the screen. To adjust the settings, select option 4, and enter the communications port on the computer to which the UPS is attached. Enter the baud rate at which the UPS communicates (9600 or 19200). Select option 1 to save the changes and exit.
Installation NOTE: Select option 5 to view an extended list of Serial Relay Agent setup options. Select option 3 to display a help file for Serial Relay Agent setup, including advanced options. A message appears, asking to start the Serial Relay Agent. Click Yes. The installation program attempts to communicate with the UPS. After communication is established, the Service Start screen appears. NOTE: If the Serial Relay Agent fails to communicate with the UPS, refer to Chapter 6, “Troubleshooting.
Installation 13. Select Start RPM Services? and click Next. The Install Complete screen appears.
Installation 14. Read the information, and click Done. Installing the System Agent and Serial Relay Agent Using the Silent Installation Method The System Agent and Serial Relay Agent can be installed using the Silent installation option on any supported Linux operating system. To install using the Silent installation option, a properties file must be created using a text editor with the appropriate variables set for the desired installation options.
Installation Table 2-7: Complete List of Variables Variable Function INSTALLER_UI {should be equal to silent} Use this variable to indicate the install type. CHOSEN_INSTALL_SET {agent, SRA, agentSRA} Use this variable to select which agent component to install. • Use agent to install the System Agent. • Use SRA to install the Serial Relay Agent. • Use agentSRA to install both the System Agent and Serial Relay Agent.
Installation Example 2-4: Silent System Agent and Serial Relay Agent Installation INSTALLER_UI = silent CHOSEN_INSTALL_SET = agentSRA USER_INSTALL_DIR = $/$opt$/$HP$/$RPM USER_INPUT_CERT_PW_1 = Admin USER_INPUT_SRA_COM = 2 USER_INPUT_RESULTS_START_1 = Start CRPM Services? After saving the text file, run the installer by entering -f at the command prompt. For example, if the install executable (SETUP.
Installation 2. Read the introduction, and click Next. The License Agreement screen appears.
Installation 3. Read the license agreement, select I accept the terms of the License Agreement, and click Next. NOTE: The radio buttons are inactive until you scroll down to the bottom of the license agreement. The Choose Product Components screen appears.
Installation 4. Select the component you want to install, and click Next. NOTE: Multiple components can be installed at one time. Available components include: • HP System Agent—Install the System Age nt on any computer that will control the shutdown and restart of a UPS load segment or receive commands from the Management Server. • HP Serial Relay Agent—Install the Ser ial Relay Agent on any computer that is serially attached to a UPS. The Important Information screen appears.
Installation 5. Read the information contained on the screen, and click Next. The Choose Install Directory screen appears.
Installation 6. Enter the desired install directory in the Where Would You Like to Install? field and click Next. NOTE: Be sure to change the default drive letter, if necessary, to the drive mapped to the SYS: volume of the target server. The Pre-Installation Summary screen appears.
Installation 7. Review the installation information, and click Install. The Installing HP Rack and Power Manager screen appears. The components install, and a status bar indicates the installation progress.
Installation After the installation is complete, the Important Information screen appears.
Installation 8. Read the information contained on the screen, and click Next. The Install Complete screen appears.
Installation 9. Read the information, and click Done. 10. To complete installation of the System Agent, run the following commands from the NetWare server Console: /NWCRPMIN.NCF CRPMLD.NCF NOTE: The System Shutdown Agent screen appears, indicating that the System Agent has been loaded. In normal operation, this screen might be blank. 11. To complete installation of the Serial Relay Agent: a. Run the following command from the NetWare server Console: /NWCRPMIN.
Installation b. Select option 4 to enter the communications port on the computer to which the UPS is attached. Select option 1 to save the changes and exit. c. Run the following command: crpmld.ncf The Serial Relay Agent screen appears, indicating that the Serial Relay Agent has been loaded. If correctly configured, the message “UPS communications established” appears. This process might take a few moments. If the message does not appear, check the hardware configuration and rerun SRASETUP.NLM.
Installation Installing the System Agent and Serial Relay Agent Using the Silent Installation Method The System Agent and Serial Relay Agent can be installed using the Silent installation option on any supported NetWare operating system. To install using the Silent installation option, a properties file must be created using a text editor with the appropriate variables set for the desired installation options.
Installation Example 2-5: Silent System Agent Installation INSTALLER_UI = silent CHOSEN_INSTALL_SET = agent USER_INSTALL_DIR = S:$/$HPRPM USER_INPUT_CERT_PW_1 = Admin USER_INPUT_RESULTS_START_1 = Start RPM Services? Example 2-6: Silent System Agent and Serial Relay Agent Installation INSTALLER_UI = silent CHOSEN_INSTALL_SET = agentSRA USER_INSTALL_DIR = S:$/$HPRPM USER_INPUT_CERT_PW_1 = Admin USER_INPUT_SRA_COM = 2 USER_INPUT_RESULTS_START_1 = Start CRPM Services? After saving the text file: 1.
Installation Upgrading Components on Windows Systems Using the GUI Method IMPORTANT: The Management Server component must be upgraded using the GUI method. IMPORTANT: Upgrade all managed agents before upgrading the Management Server component. To upgrade components using the GUI method: 1. Insert the Rack and Power Management Pack CD into the CD-ROM drive of the computer. If the AutoPlay feature is enabled, the installation menu automatically starts.
Installation Upgrading Components on Windows Systems Using the Silent Method IMPORTANT: The Management Server component must be upgraded using the GUI method. IMPORTANT: Upgrade all managed agents before upgrading the Management Server component. To upgrade the components using the Silent option, a properties file must be created using a text editor with the appropriate variables set for the desired options.
Installation Example 2-8: Silent System Agent and Serial Relay Agent Installation INSTALLER_UI = silent CHOSEN_INSTALL_SET = agentSRA USER_INSTALL_DIR = c:$/$Program Files$/$HP$/$RPM USER_INPUT_CERT_PW_1 = Admin USER_INPUT_RESULTS_START_1 = Start CRPM Services? After saving the text file, run the installer by entering -f at the command prompt. For example, if the install executable (SETUP.
Installation 5. Verify the components that are to be upgraded, and click Install. After the components are upgraded, the Service Start screen appears. 6. Select Start RPM Services? and click Next. The Install Complete screen appears. 7. Click Done to complete the upgrade. Upgrading Components on Linux Systems Using the Silent Method IMPORTANT: The Management Server component must be upgraded using the GUI method. IMPORTANT: Upgrade all managed agents before upgrading the Management Server component.
Installation Example 2-9: Silent System Agent Installation INSTALLER_UI = silent CHOSEN_INSTALL_SET = agent USER_INSTALL_DIR = $/$opt$/$HP$/$RPM USER_INPUT_CERT_PW_1 = Admin USER_INPUT_RESULTS_START_1 = Start RPM Services? Example 2-10: Silent System Agent and Serial Relay Agent Installation INSTALLER_UI = silent CHOSEN_INSTALL_SET = agentSRA USER_INSTALL_DIR = $/$opt$/$HP$/$RPM USER_INPUT_CERT_PW_1 = Admin USER_INPUT_RESULTS_START_1 = Start CRPM Services? After saving the text file, run the installer by
Installation IMPORTANT: All previously installed components will be upgraded regardless of which component are selected. Any computer running the Management Server component must have all components upgraded using the GUI method. 5. A warning appears to remind you to back up your system data before proceeding. Back up the data, and click OK. The Pre-Installation Summary screen appears. 6. Verify the components that are to be upgraded, and click Install.
Installation Table 2-11: Complete List of Variables Variable Function INSTALLER_UI {should be equal to silent} Use this variable to indicate the install type. CHOSEN_INSTALL_SET {agent, SRA, agentSRA} Use this variable to select which agent component to install. • Use agent to install the System Agent. • Use SRA to install the Serial Relay Agent. • Use agentSRA to install both the System Agent and Serial Relay Agent.
Installation Uninstalling Components from Windows Systems To remove HP Rack and Power Manager from a Windows system: NOTE: If multiple components are installed, the uninstaller will remove all of the installed components. It might be necessary to reinstall any component still needed. 1. Click Start, select Settings, and click Control Panel. 2. Click Add/Remove Programs. 3. Select HP Rack and Power Manager. 4. Click Change/Remove. The Uninstall HP Rack and Power Manager screen appears. 5. Click Uninstall.
Installation Uninstalling Components from NetWare Systems To remove HP Rack and Power Manager from a NetWare system: NOTE: If multiple components are installed, the uninstaller will remove all of the installed components. It might be necessary to reinstall any component still needed. 1. From the NetWare Server, run the following console command: NWCRPMUN.NCF This will unload all HP Rack and Power Manager components. Press any key to close the console. 2.
3 Access and Navigation Browsing to HP Rack and Power Manager You can browse to HP Rack and Power Manager in the following ways: • Remotely from a browser • Locally from the desktop IMPORTANT: For security reasons, do not use the Favorites (bookmark) feature of your browser to mark a sublevel URL that is part of HP Rack and Power Manager. In addition, linking to a subsection of HP Rack and Power Manager without going to the main URL could result in unexpected page layout.
Access and Navigation Browsing Locally HP Rack and Power Manager can be launched locally on a Windows system in a number of ways depending on your selections during the Management Server installation: • Program Group—Click Start, select Programs, and select the HP Rack and Power Manager Program Group. Click HP Rack and Power Manager. • Start Menu—Click Start, and select HP Rack and Power Manager. • Desktop Icon—Double-click the HP Rack and Power Manager icon on the desktop.
Access and Navigation Regarding the Browser Security Alert Browsing to HP Rack and Power Manager requires the use of SSL. SSL is a protocol layer that lies between HTTP and TCP. It provides secure communication between a server and a client and is designed to provide privacy and message integrity. SSL is commonly used in Web-based transactions to authenticate the Web server, which indisputably identifies the server to the browser.
Access and Navigation e. Click Finish. A message appears, asking for verification of the root store. f. Click Yes. • Proceed without importing the certificate by clicking Yes on the Security Alert window. You will continue to receive the Security Alert each time you log in until you import the certificate. Your data will still be encrypted. • Exit and import the certificate into your browser from a file provided by the administrator. a. Click No on the Security Alert window. b.
Access and Navigation Logging Into HP Rack and Power Manager Before using HP Rack and Power Manager, you must log in with a user name and password. The first time you log in, enter admin as the user name and enter the password you selected during the Management Server installation. Click Submit Login to log in. NOTE: User names and passwords are case-sensitive. The first time you log in, a screen containing introductory information appears.
Access and Navigation The HP Rack and Power Manager interface is divided into three frames: • Top frame—Contains the title, a Home tab, a Devices tab, an Agents tab, a Queries tab, a Settings tab, an HP Logo icon, and a Logout link. — Click the Home tab to view the Home screen. For more information, refer to “Home Screen” in Chapter 5. — Click the Devices tab to view a list of hyperlinks to managed devices. For more information on the Devices menu, refer to Chapter 5.
4 Configuration Before HP Rack and Power Manager can manage devices, the HP Rack and Power Manager settings must be properly configured. To view a list of hyperlinks for configuring HP Rack and Power Manager settings, click the Settings icon in the top frame of the HP Rack and Power Manager interface. The available options appear in the left navigation frame.
Configuration Automatic Discovery Screen The Automatic Discovery screen is only displayed for users who have administrator rights. Automatic discovery is the process that HP Rack and Power Manager uses to locate and identify devices (UPSs and CMCs) and System Agents on the network. Devices and agents must first be discovered before they can be managed. The Automatic Discovery screen enables you to configure HP Rack and Power Manager to automatically discover devices and agents according to a schedule.
Configuration 3. Schedule automatic discoveries by entering the number of days, hours, or minutes that should elapse between each automatic discovery in the Schedule box. 4. Enter the SNMP Community Strings, separated by commas, that HP Rack and Power Manager should use to discover CMC devices (public is the default string). If you have not changed the default strings on any devices, this step is optional. NOTE: Community strings are case-sensitive. 5.
Configuration To delete an IP address range: 1. Select the checkbox in the Delete column of the IP Address Ranges table for the IP address range you want to delete. 2. Click Delete Selected IP Range(s). Manual Discovery Screen The Manual Discovery screen is only displayed for users who have administrator rights. The Manual Discovery screen enables you to manually discover devices (UPSs and CMCs) and agents (System Agents) on your network without scheduling automatic discoveries.
Configuration 2. Configure the discovery. a. Select the type of resource (device or System Agent) you want to manually discover. b. Enter the SNMP Community Strings, separated by commas, that HP Rack and Power Manager should use to discover CMC devices (public is the default string). If you have not changed the default strings on any devices, this step is optional. NOTE: Community strings are case-sensitive. c.
Configuration 4. Click Undo Changes to reject all changes and keep the Manual Discovery screen open or click Execute Discovery Now to perform an immediate manual discovery. After discovery is complete, the Discovery is complete box appears. Click the appropriate hyperlink to: — Return to the Manual Discovery screen. For more information, refer to “Manual Discovery Screen” in this chapter. — View the results of the discovery. For more information, refer to “Discovery Results Screen” in this chapter.
Configuration Discovery Results Screen The Discovery Results screen is only displayed for users who have administrator rights. The Discovery Results screen enables you to view the devices and agents discovered by HP Rack and Power Manager. Keep in mind that: • If you do not see a device in the discovered list, it was not discovered and is not available to be managed. For troubleshooting discovery, refer to Chapter 6, “Troubleshooting.
Configuration Device Management Screen The Device Management screen is only displayed for users who have administrator rights. Each device that will be monitored by HP Rack and Power Manager must be included in the Managed Devices table on the Device Management screen. To add a discovered device to the Managed Devices table: 1. Click Add New Device on the Managed Devices table. The Add Device to Managed Device List box appears. 2.
Configuration Devices can be manually added to the Managed Devices table without being discovered. To add a device that is not discovered: 1. Click Add New Device on the Managed Devices table. The Add Device to Managed Device List box appears. 2. Select the radio button and the type of device you are adding from the dropdown box in the Add Selected Device column. IMPORTANT: Be sure to select the correct device type. 3. Enter the IP address of the device you want to add in the Add Selected Device column.
Configuration To edit a managed device: 1. Click the Devices icon in the top frame. Click the hyperlink for the device you want to edit in the left navigation frame. Click the Properties hyperlink. The properties screen for the device appears. 2. Edit the information as necessary. 3. Click Apply to accept the information, or click Undo Changes to reject all changes and keep the properties screen open.
Configuration To add a discovered agent to the Managed Agents table: 1. Click Add New Agent on the Managed Agents table. The Add Agent to Managed List box appears. 2. Select the radio button to the left of the This Discovered Agent: dropdown box. 3. Select the IP address for the agent you want to add from the This Discovered Agent: dropdown box. NOTE: Only agents that are listed on the Discovery Results screen are available from the This Discovered Agent: dropdown box. 4.
Configuration Agents can be manually added to the Managed Agents table before being discovered. To add an agent that is not discovered: 1. Click Add New Agent on the Managed Agents table. The Add Agent to Managed List box appears. 2. Select the radio button to the left of the New Agent at this IP address: field. 3. Enter the IP address of the agent you want to add in the New Agent at this IP address: field. 4. Enter a name for the agent in the With This Name field. 5.
Configuration User Administration Screen The User Administration screen is only displayed for users who have administrator rights. The System Users table on the User Administration screen enables you to add new users, view information about all users with access to HP Rack and Power Manager, and delete users. To add a new user and assign user rights: 1. Click Add New User. The Account Detail and Device Access Profile tables appear. 2. Enter the user’s logon name in the Logon Name field. 3.
Configuration 7. Select the appropriate radio buttons in the Access Rights column for each managed device. 8. Click Apply to accept the information, click Undo Changes to reject all changes and keep the table open, or click Cancel to return to the User Administration screen. To edit a user profile: 1. Click the hyperlink for the user profile you want to edit in the Logon Name column of the System Users table. The Account Detail and Device Access Profile tables for that user appear. 2.
Configuration My Account Screen The Device Access Profile table on the My Account screen displays your device access profile and enables you to change your login password. To change your password: 1. Click Change Password. The Change Password box appears. 2. Enter your current password in the Old Password field. 3. Enter the new password in the New Password field. A password can be between 1 and 50 characters in length. The characters can be alphabetic, numeric, or both. Passwords are case-sensitive. 4.
Configuration Notification Recipients Screen The Notification Recipients screen is only displayed for users who have administrator rights. The Notification Recipients screen enables you to set up distribution lists to be used to send e-mail/paging, broadcast, and SNMP trap alerts. Email/Paging Tab The Email/Paging tab enables you to set up e-mail distribution lists for HP Rack and Power Manager to recognize.
Configuration To edit a recipient on the e-mail/paging list: 1. Click the hyperlink for the recipient you want to edit in the Recipient List column of the Email/Paging tab. The Email/Paging Recipient(s) box appears. 2. Edit the information as necessary. 3. Click Apply to accept the information, click Undo Changes to reject all changes and keep the Email/Paging Recipient(s) box open, click Issue Test Email to send a test e-mail, or click Cancel to return to the Email/Paging tab.
Configuration To set up a recipient list for broadcast alerts: 1. Click Add New Broadcast Recipient List. The Broadcast Recipient(s) box appears. 2. Enter the name of the recipient or group of recipients in the Recipient List field. 3. Enter the name of each recipient (up to 10 names) in the Name fields. 4. Enter a valid Host Name for each named recipient in the IP/Host Name fields. NOTE: If the Management Server is running Windows 2000, you can enter an IP address instead of a Host Name. 5.
Configuration SNMP Traps Tab The SNMP Traps tab enables you to set up SNMP trap distribution lists for HP Rack and Power Manager to recognize. You can set up recognized IP addresses to receive alerts when various alarm conditions occur, using the Event Response screens for CMCs and UPSs. For additional information on sending traps to HP Systems Insight Manager and HP Insight Manager 7, refer to Appendix B and Appendix C of this guide. To set up a recipient list for SNMP traps: 1.
Configuration To delete a recipient from the SNMP trap list: 1. Select the checkbox in the Delete column of the SNMP Traps tab for the recipient or group of recipients you want to delete. 2. Click Delete Selection(s). Session Management Screen The Session Management screen is only displayed for users who have administrator rights. The User Session box on the Session Management screen enables you to control user session parameters. NOTE: The settings on the Session Management screen apply to all users.
Configuration System Logs Screen The System Logs screen is only displayed for users who have administrator rights. The System Events table on the System Logs screen shows all the system events that HP Rack and Power Manager has recorded since the last time the list was cleared. The amount of available history information is determined by the settings on the Database screen. NOTE: System logs do not contain data from individual devices.
Configuration Database Screen The Database screen is only displayed for users who have administrator rights. The Database screen enables you to set the number of records and days to which system and device logs are limited and change the password for the system database. To configure the log settings: 1. Select the log interval from the Log Interval dropdown box for Device Data logs. The log interval is the amount of time that elapses before the latest device logs are transferred to the database.
Configuration To change the database password: 1. Click Change Password. The Change Password box appears. 2. Enter the current password in the Old Password field. The default password is admin. 3. Enter the new password in the New Password field. A password can be between 1 and 50 characters in length. The characters can be alphabetic, numeric, or both. Passwords are case-sensitive. 4. Reenter the new password in the Confirm Password field. 5.
Configuration 3. Enter the name that HP Rack and Power Manager will mark messages as being sent from. 4. Click Apply to accept the information that has been entered, or click Undo Changes to reject all changes and keep the box open. NOTE: Only servers using SMTP are supported. Configuration Screen The Configuration screen is only displayed for users who have administrator rights. The Server Properties box on the Configuration screen enables you to update the Management Server configuration.
Configuration About RPM Screen The About RPM screen is only displayed for users who have administrator rights. The About RPM screen enables you to view revision and build information about the version of HP Rack and Power Manager you are currently running. NOTE: The versions shown are for example only.
5 Operation After the HP Rack and Power Manager settings are properly configured and devices and agents are discovered and managed, each device can be set up and monitored using the Devices tab, the Agents tab, the Queries tab, and the Home tab. Devices Tab Click the Devices tab in the top frame to view a list of hyperlinks for device configuration.
Operation Devices Home Screen Access the Devices Home screen by clicking the UPS Devices or CMC Devices hyperlink in the left navigation frame. The Devices Home screen summarizes the current active alarms for all devices that are monitored from your location. The information in the Active Alarms table automatically refreshes every five seconds. The icon in the Status column allows you to determine the status of a device at a glance. Table 5-1: Status Icons Icon Device Status A minor problem is detected.
Operation Device Overview Screen The Device Overview screen displays the following information for each CMC: • Device name • Device location • IP address • Current status • Active alarms • Component status The information automatically refreshes every five seconds. The status is presented in graphical format in the Current Status box. Status information includes humidity, temperature 1, temperature 2, and voltage.
Operation The icons in the Active Alarms table allow you to determine the rack status detected by each CMC at a glance. Table 5-2: Status Icons Icon Device Status Normal operation Minor problem (for example, an open door) Major problem (for example, high temperature) Critical problem (for example, faulty connection) The rack status is presented in text format in the Component Status table.
Operation Logs and Reports Screen The Logs and Reports screen shows all alarm conditions recorded by the CMC since the last time the list was cleared. The amount of available history information is determined by the settings on the Database screen.
Operation • To view graphical logs: a. Click Graphical Logs Screen at the bottom of the screen. The Graphical Logs box appears. The Graphical Logs box enables you to configure the graphical log settings. NOTE: The amount of available history information is determined by the settings on the Database screen. For more information, refer to “Database Screen” in Chapter 4. b. Select the type of graphical logs you want to view from the dropdown box in the top left corner. c.
Operation d. Click Get Data to update the graph. e. Click Refresh to update the graph that is currently on-screen. f. Click Exit to close the Graphical Logs box and return to the Logs and Reports screen. Sensor Setup Screen The Sensor Setup screen enables you to configure the sensors connected to the CMC. For each sensor listed, select Available to enable a sensor that is connected to the CMC.
Operation The sensor entries have additional checkboxes and fields that are used to define setpoints to which alerts can be associated: • Temperature 1 and 2—Configure the temperature setpoints. — Set the minimum acceptable temperature. The minimum temperature must be within the 0° to 37° C (32° to 100° F) range. — Set the warning temperature. The warning temperature must be within the 0° to 93° C (32° to 200° F) range. — Set the maximum acceptable temperature.
Operation After the CMC sensors are set up, the CMC automatically activates the following alert actions: • Temperature 1 or Temperature 2 is detected below minimum, at warning, or above maximum—An internal CMC alarm sounds and both alarm relays are triggered. NOTE: For more information about alarm relays, refer to “Accessory Setup Screen” in this chapter. • Humidity is detected below minimum or above maximum—An internal CMC alarm sounds and both alarm relays are triggered.
Operation Alarm Relays Tab Select the Alarm Relays tab to configure the alarm relays. Alarm relays provide additional means for notification of an alarm condition. The setting of the logic radio buttons determines the alert behavior when an alarm condition occurs. 1. Select Available for each alarm relay that is connected to the CMC. If an alarm relay that is not connected is shown as available, the CMC will erroneously detect an alarm condition and send alerts.
Operation Locksets Tabs Select the Lockset 1 tab to configure the first lockset. Select the Lockset 2 tab to configure the second lockset. To set each lockset to lock and unlock rack doors: 1. Select Available in the Lock Set Status field for each lockset that is connected to the CMC. If a lockset that is not connected is shown as available, the CMC will erroneously detect an alarm condition and send alerts. 2. Click Yes for each rack door that the lock set operates. Each lockset operates two rack doors.
Operation Event Response Overview Screen The Event Response Overview screen contains a Supported Events table that summarizes the manner in which alerts are issued for each alarm condition on the CMC. When a new CMC is installed or a new sensor is connected to an existing CMC, enter the event response information for the related alarm conditions. • To copy the event response configuration of another CMC, select the CMC you want to copy in the Copy Event Configuration from: field, and click Copy.
Operation To configure each supported event response: 1. Select the event you want to configure from the Select Event dropdown box. 2. Select the Alert Notifications tab, the Commands tab, or the Device Actions tab. Alert Notifications Tab Select the Alert Notifications tab to configure the alert notifications. NOTE: Before an alert notification can be set up, you must first configure the notification recipients.
Operation To edit an alert notification: 1. Select the event you want to edit from the Select Event dropdown box. 2. Click the hyperlink for the notification you want to edit in the Notification Type column of the Alert Notifications tab. The Add/Edit Notification box appears. 3. Edit the notification type, the recipient list, and the notification delay. 4.
Operation 3. Click Apply to accept the information, click Undo Changes to reject all changes and keep the Add/Edit Command box open, or click Cancel to return to the Commands tab. IMPORTANT: Remote command execution can be a very powerful tool and should be tested thoroughly before being used for the first time in response to an event. Not all programs and applications are suitable to be executed as a process, especially programs that do not create their own environments.
Operation Device Actions Tab Device actions can be taken on the device you are configuring and on other managed devices. For example, if a CMC detects an over-temperature condition, a device action can be configured to shut down the UPS load segments to which servers affected by the condition are connected. Select the Device Actions tab to configure the device actions. CAUTION: For each device action that you set, you may need to configure the normal, opposite response.
Operation To delete a device action: 1. Select the checkbox in the Delete column of the Device Actions tab for the device action you want to delete. 2. Click Delete Selection(s). To return to the Event Response Overview screen, click Return to Event Summary. Properties Screen The Properties screen enables you to enter and view general information about the CMC. Device Properties Box Information entered in the Device Properties box is used by HP Rack and Power Manager to identify devices.
Operation After entering information in the Device Properties box, do one of the following: • Click Apply at the bottom of the screen to accept the information that has been entered. • Click Undo Changes to reject all changes and keep the box open. Table 5-3: CMC Device Properties Table Item Comments Device Name Enter the name of the CMC to aid in identification when sending alert messages and viewing from the console.
Operation Version Control Table The Version Control table lists the hardware, software, firmware, and MIB versions the CMC is currently running. The status column indicates updated versions that are available. Compare the Version column to the Update Available column. If an update is available, click Update. Manual Control Screen The Manual Control screen enables you to control fans and alarm relays and unlock doors while the rack is being accessed (for maintenance, for example).
Operation Fans Box To manually control fans, select the appropriate setting for each fan, and click Apply to accept the information. Options are On, Off, or Auto. NOTE: When set to Auto, the fans behave according to the settings on the Accessory Setup screen. Alarm Relays Box To manually control alarm relays, select the appropriate setting for each alarm relay, and click Apply to accept the information. Options are Switched or Not Switched.
Operation Device Overview Screen The Device Overview screen displays the following information for each UPS: • UPS name • UPS location • IP address • Current status • Date/Time stamp • Active alarms The information automatically refreshes every 15 seconds. Current Status Box The status is presented in graphical format in the Current Status box. Status information includes: • Input voltage—The voltage level that is supplying power to the UPS.
Operation • On battery—The UPS is operating from battery power. • Overload—The load is greater than the load for which the UPS is intended. Active Alarms Table The icons in the Active Alarms table allow you to determine the alarm status of the UPS at a glance.
Operation Logs and Reports Screen The Logs and Reports screen shows all the events that have occurred with the UPS since the last time the list was cleared. The amount of available history information is determined by the settings on the Database screen.
Operation • To view graphical logs: a. Click Graphical Logs Screen at the bottom of the screen. The Graphical Logs box enables you to configure the graphical log settings. NOTE: The amount of available history information is determined by the settings on the Database screen. For more information, refer to “Database Screen” in Chapter 4. b. Select the type of graphical logs you want to view from the dropdown box in the top left corner. c. Select the date and time from which you want to start graphing. d.
Operation d. Change the parameters, and click Get Data to update the graph. e. Click Refresh to update the graph that is currently on-screen. f. Click Exit to close the Graphical Logs box and return to the Logs and Reports screen. Attached Agents Screen Information on the Attached Agents screen summarizes the agents attached to each load segment of the UPS. Only agents included in the Managed Agent table on the Agent Management screen are available on the Attached Agents screen.
Operation 4. Do one of the following: — Select the location of the device from the Location dropdown box. — Add a new location by selecting New Location from the Location dropdown box. The Add New Location box appears. Enter the name of the location in the New Location field. Click Add Location. The new location is available in the Location dropdown box on the Add/Edit Attachment box. 5. Enter the operating system in the OS field. 6. Enter the function in the Function field. 7.
Operation Shutdown Settings Box The Shutdown Settings box contains information about the shutdown for UPS load segments and attached servers. When a power failure occurs, the Management Server shuts down affected devices according to these settings. Each load segment and its attached servers are displayed. To configure the shutdown timings for load segments with no servers attached: 1. Select the load segment you want to configure by clicking its name in the top left corner of the box.
Operation To configure the shutdown timings for servers (attached agents): 1. Select the server you want to configure by clicking its name in the top left corner of the box. NOTE: Select a load segment, and deselect Infinite to make individual server settings for that load segment. NOTE: If no load segment is selected, the information at the bottom of the box is not displayed. 2.
Operation Restart Settings Box The Restart Settings box contains information about the restart for UPS load segments. After shutdown occurs, the Management Server restarts affected devices according to these settings. Each load segment is displayed. To configure the restart timings: 1. Select the load segment you want to configure by clicking its name in the top left corner of the box. NOTE: If no load segment is selected, the information at the bottom of the box is not displayed. 2.
Operation Scheduled Shutdowns Screen Information on the Scheduled Shutdowns screen summarizes the set times at which individual load segments or the entire UPS shuts down and restarts. Scheduled shutdowns can be configured for one time or at daily or weekly intervals. To add a shutdown event: 1. Click Add New Scheduled Shutdown. The Add Shutdown Event box appears. 2. Do one of the following: — Select the One Time tab to schedule a single shutdown event.
Operation To edit a shutdown event: 1. Click the hyperlink in the Event Affects column for the shutdown event you want to edit. The Edit Shutdown Event box appears. 2. Edit the information in the Edit Shutdown Event box as needed. 3. Click Apply to accept the information, click Undo Changes to reject all changes and keep the Edit Shutdown Event box open, or click Cancel to return to the Scheduled Shutdowns screen. To delete a shutdown event: 1.
Operation Event Response Overview Screen The Event Response Overview screen contains a Supported Events table that summarizes the manner in which alerts are issued for each alarm condition on the UPS. When a new UPS is installed, enter the event response information for the related alarm conditions. • To copy the event response configuration of another UPS, select the UPS you want to copy in the Copy Event Configuration from: field, and click Copy.
Operation To configure each supported event response: 1. Select the event you want to configure the event response for in the Select Event dropdown box. 2. Select the Alert Notifications tab, the Commands tab, or the Device Actions tab. Alert Notifications Tab Select the Alert Notifications tab to configure the alert notifications. NOTE: Before an alert notification can be set up, you must first configure the notification recipients.
Operation To edit an alert notification: 1. Select the event you want to edit from the Select Event dropdown box. 2. Click the hyperlink for the notification you want to edit in the Notification Type column of the Alert Notifications tab. The Add/Edit Notification box appears. 3. Edit the notification type, the recipient list, and the notification delay. 4.
Operation 3. Click Apply to accept the information, click Undo Changes to reject all changes and keep the Add/Edit Command box open, or click Cancel to return to the Commands tab. IMPORTANT: Remote command execution can be a very powerful tool and should be tested thoroughly before being used for the first time in response to an event. Not all programs and applications are suitable to be executed as a process, especially programs that do not create their own environment.
Operation Device Actions Tab Device actions can be taken on the device you are configuring and on other managed devices. For example, if a CMC detects an over-temperature condition, a device action can be configured to shut down the UPS load segments to which servers affected by the condition are connected. Select the Device Actions tab to configure the device actions. CAUTION: For each device action that you set, you may need to configure the normal, opposite response.
Operation To delete a device action: 1. Select the checkbox in the Delete column of the Device Actions tab for the device action you want to delete. 2. Click Delete Selection(s). To return to the Event Response Overview screen, click Return to Event Summary. Properties Screen The Properties screen enables you to enter, edit, or view general information about the UPS. UPS Properties Box Information entered on the UPS Properties box is used by HP Rack and Power Manager to identify devices.
Operation Version Control Table For informational purposes, the applicable firmware versions are displayed. NOTE: Not all UPSs will display the same list of firmware options. Diagnostics Screen The UPS Diagnostics screen enables you to perform diagnostic tests on the UPS. NOTE: A popup message appears to notify you when you try to run tests on a UPS that does not support diagnostics. To automatically run UPS diagnostics: 1.
Operation To immediately perform a manual, one-time UPS self-test, click Execute Diagnostics Now. Manual Control Screen The Manual Control screen enables you to manually shut down and restart individual load segments or the entire UPS. To manually shut down a load segment or UPS: 1. Select the radio button for the action you want to perform in the Description column of the Immediate Shutdown box. — Select Restart Immediately after Shutdown to restart the component as soon as the shutdown completes.
Operation To manually restart a load segment or UPS that remained off after a shutdown: 1. From the Affects dropdown box, select the component you want to restart in the Restart UPS box. 2. Click Apply to restart the component. IMPORTANT: If you use the Remain Off option to shut down a load segment to which the Management Server is attached or to which a server with a Serial Relay Agent installed is attached, you will not be able to restart the UPS with HP Rack and Power Manager.
Operation Managed Agents Screen The Managed Agents screen lets you visualize the agents associated to each UPS. Refer to “Attached Agents Screen” in this chapter for information about associating agents with UPSs. NOTE: Agents that are discovered but not managed do not display on the Managed Agents screen. The Managed Agents screen can be printed by clicking Print Reports at the bottom of the screen. The Managed Agents screen also contains the following components.
Operation UPS Section • Name column—Displays the name of the UPS entered on the Device Management screen. Click the UPS name to view the Attached Agents screen for that UPS and edit the UPS name, load segment information, and location. • LS column—Displays the load segment information entered on the Attached Agents screen. • Location column—Displays the location of the UPS entered on the Device Management screen.
Operation To delete a user-defined query: 1. Select the radio button to the left of the User-Defined Queries dropdown box. 2. Select the query you want to delete from the User-Defined Queries dropdown box. 3. Click Delete Selected User-Defined Query. To define a new query: 1. Select the radio button to the left of the User-Defined Queries dropdown box. 2. Select Custom Query from the User-Defined Queries dropdown box. 3. Select the criteria from the Add/Edit Query custom queries boxes.
Operation 4. Do one of the following: — Click Use and Save this Query. Enter a name for the query at the prompt. The query is implemented and appears in the User-Defined Queries dropdown box, available for later use. — Click Cancel Changes to reject all changes. — Click Use this Query without Saving It to perform the query without saving. Home Tab Click the Home tab in the top frame to view the Home screen. Home Screen Information on the Home screen refreshes every five seconds.
Operation • Set the Home Page Settings by selecting Show this page when Rack & Power Manager starts and clicking Apply. If this option is not selected, the Devices Home screen is the first screen displayed after you log in to HP Rack and Power Manager. • Check the current status of all devices included in the query that are currently running in the Current Status table.
6 Troubleshooting If utility power is lost, HP Rack and Power Manager begins an orderly shutdown of the system. HP Rack and Power Manager saves work in progress and logs all significant power and battery events. For situations other than power outages, note the following: • The power device must be attached to the server with the correct communications cables. Refer to the documentation that came with your power device.
Troubleshooting Table 6-1: Troubleshooting continued Symptom Possible Cause Suggested Action When installing the software on a NetWare machine, the following error message displays: “UPS Communication Lost.” The Serial Relay Agent fails to communicate with the UPS. Verify that the serial cable is plugged into the correct communications port. Be sure to use upper-case letters when entering the communications port, for example, COM2.
Troubleshooting Table 6-1: Troubleshooting continued Symptom Possible Cause Suggested Action HP Rack and Power Manager does not communicate with a CMC. The SNMP Read/Write Community string displayed on the CMC Properties screen does not match that on the CMC device. Use a terminal emulation program to update the strings on the CMC device or change the strings on the CMC Properties screen to match those on the CMC device. The IP address and subnet mask are not set up correctly.
Troubleshooting Table 6-1: Troubleshooting continued 6-4 Symptom Possible Cause Suggested Action On battery The UPS system is operating on battery power. The UPS will continue to run on battery power until the battery is completely discharged (or until utility power is restored), unless the shutdown parameters specify to turn off both the system and the UPS. On buck The input voltage is too high for the UPS. The UPS bucks the voltage down to acceptable limits.
A Alert Messages HP Rack and Power Manager enables you to execute a command, send an e-mail, send a broadcast message, and send SNMP traps to specified recipients if a certain alert situation prevails. CAUTION: For each device action that you set, you must configure the normal, opposite response. For example, if you configure the CMC to turn on a fan when the temperature exceeds normal, you must also configure the CMC to turn off the fan when the temperature returns to normal.
Alert Messages Table A-1: Alert Messages continued A-2 Alert Type Event Response Normal, Opposite Response CMC Shock Detected Shock Cleared CMC Smoke Detected Smoke Cleared CMC Temp 1 Above Maximum Temperature Normal CMC Temp 1, High Temp Warning Temperature Normal CMC Temp 1 Below Minimum Temperature Normal CMC Temp 2 Above Maximum Temperature Normal CMC Temp 2, High Temp Warning Temperature Normal CMC Temp 2 Below Minimum Temperature Normal CMC Voltage Above Maximum Voltage
B Using HP Rack and Power Manager with HP Systems Insight Manager HP Rack and Power Manager 1.1 can plug into HP Systems Insight Manager (HPSIM). As a plug-in to HPSIM, HPSIM users can: • Discover HP Rack and Power Manager Management Servers. As part of the HPSIM discovery process, HPSIM can detect an installed HP Rack and Power Manager Management Server. HP Rack and Power Manager can be launched from the HPSIM Servers Links tab. • Receive SNMP traps from the Management Server.
Using HP Rack and Power Manager with HP Systems Insight Manager Receiving SNMP Traps Before HPSIM can receive traps from HP Rack and Power Manager, the correct MIB file (CPQRPM.MIB) must be compiled into HPSIM. By default, CPQRPM.MIB version 1.6 is registered. Unregister the version 1.6 MIB and register the version 1.7 MIB located in the MIB folder of HP Rack and Power Management Pack CD. To verify, unregister, and register a MIB: 1.
Using HP Rack and Power Manager with HP Systems Insight Manager Launching HP Rack and Power Manager from the HPSIM Tools Menu A launch link for each instance of HP Rack and Power Manager can be added to the HPSIM Tools menu. Configure the links using a tool definition file for each instance of HP Rack and Power Manager. IMPORTANT: The only information that should be edited is shown in bold text. Example B-1:
Using HP Rack and Power Manager with HP Systems Insight Manager Using the command line interface, perform the following steps to add a tool definition file to HPSIM: 1. Create the tool definition file, and save it with a .xml file name extension, for example, HPRackandPowerManager.xml. 2. Copy the tool definition file you created in step 1 to the HPSIM program folder. The default folder is HP\Systems Insight Manager. 3. From the HPSIM program folder, run setnimbusenv. 4.
C Using HP Rack and Power Manager with HP Insight Manager 7 SP2 HP Rack and Power Manager software can be configured to send alert traps to HP Insight Manager 7, as well as other SNMP management applications. To send event alert traps to Insight Manager 7: • Configure Insight Manager 7 to receive a trap from HP Rack and Power Manager. • Configure HP Rack and Power Manager to send the appropriate event alert traps. Configuring Insight Manager 7 SP2 Verify that the HP Rack and Power Manager MIB (CPQRPM.
D Backing Up and Restoring Rack and Power Manager It is always preferable to restore from a full system backup. In the event that a full system backup is not possible, all settings, configurations and devices for HP Rack and Power Manager are stored in the DEVICEDB1.GDB, DB.INI and ISC4.GDB files. At a minimum, it is best to ensure that these files are backed up on a regular basis.
E HP Rack and Power Manager Security Considerations HP Rack and Power Manager implements strict security for two important reasons: • HP Rack and Power Manager has managed devices that have the potential to perform operations that are sensitive and destructive. • The application has browser accessibility.
HP Rack and Power Manager Security Considerations HP Rack and Power Manager uses many ports to communicate: E-2 • Port 3256, SSL—Used for communications between the Management Server and Shutdown agent • Port 3257, HTTP—Used for browsing into the Management Server • Port 161, SNMP—Used for communications between the Management Server and CMC device • Port 162, SNMP—Used by the Management Server for sending out traps • Port 7010, Net-XCP—Used for communications between the Management Server and U
Index A About RPM screen 4-25 accessing software 3-1 Accessory Setup screen 5-9 accounts, adding user 4-13 actions, device adding 5-16, 5-36 deleting 5-17, 5-37 editing 5-16, 5-36 actions, power failure 5-26 adding alert notifications 5-13, 5-33 attached agents 5-25 commands 5-14, 5-34 contact information 5-18 device actions 5-16, 5-36 discovered agents to managed list 4-11 discovered devices to managed list 4-8 IP address ranges 4-2, 4-4 locations 4-8, 4-11, 5-26 mail server 4-23 queries 5-43 shutdown eve
Index browsing to software 3-1 Buck mode 5-21 C cable, communications 6-1 cautions, defined vii certificate, security 3-3, 3-4 change logs 5-5, 5-23 changing community strings E-1 changing passwords CMC 5-18 database 4-23 personal 4-15 user account 4-13 charge percent 5-21 CMCs alert notifications 5-13 automatic alert actions 5-9 changing passwords 5-18 community strings 5-18 defined 1-1 discovering with SNMP strings 4-3, 4-5 enabling Local Alarm Silence Button 5-10, 5-18 examples 1-3 features 1-2 logs an
Index queries 5-43 shutdown events 5-31 SNMP trap recipients 4-20 user profiles 4-14 device actions adding 5-16, 5-36 deleting 5-17, 5-37 editing 5-16, 5-36 Device Management screen 4-8 Device Overview screen 5-3 devices configuring 5-1 discovering 4-2, 4-4 filtering 5-42 managing 4-8 searching for 5-44 status 5-2, 5-45 supported 1-1 Devices Home screen 5-2 Devices links 5-1 Devices tab 3-6, 5-1 Diagnostics screen 5-38 disabling shock sensors 5-8 user accounts 4-14 discovery automatic 4-2 community strings
Index F fans configuring 5-9 controlling manually 5-20 Favorites (bookmark) feature 3-1 features Management Server 1-5 overview 1-2 Serial Relay Agent 1-7 System Agent 1-6 files, batch 5-15, 5-35 filtering devices 5-42 frames 3-6 functionality examples 1-3 G graphical logs 5-6, 5-24 GUI installation Management Server 2-5, 2-19 overview 2-4 Serial Relay Agent 2-5, 2-19, 2-34 System Agent 2-5, 2-19, 2-34 H hardware installation requirements 2-1 proper cabling 6-1 supported configurations 1-8 help related d
Index Linux browser requirements 2-4 browsing locally 3-2 installing components 2-19 installing the Management Server 2-19 installing the Serial Relay Agent 2-19, 2-32 installing the System Agent 2-19, 2-32 Plug-in requirements 2-4 process names D-1 supported versions 2-1 uninstalling components 2-54 upgrading components 2-49 list, No Proxy 3-1, 3-2 load percent 5-21 load segments attaching agents 5-25 overriding settings 5-28 restarting after manual shutdown 5-40 restarting after power failure 5-29 schedu
Index N name, device 5-18, 5-37 navigating the software interface 3-5 NetWare installing components 2-34 installing the Serial Relay Agent 2-34, 2-45 installing the System Agent 2-34, 2-45 uninstalling components 2-55 upgrading components 2-51 network configurations 1-8 No Access rights, defined 4-13 No Proxy list 3-1, 3-2 Notification Recipients screen 4-16 notifications configuring alerts 5-13, 5-33 defining recipients 4-16 Novell NetWare installing components 2-34 installing the Serial Relay Agent 2-34,
Index relays, alarm configuring 5-10 controlling manually 5-20 release, concealed door 5-11, 5-19 remote access 3-1 reports CMC 5-5 system 4-21 UPS 5-23 requirements browser 2-4 installation 2-1 Java Plug-in 2-4 monitor resolution 2-4 resolution DNS 4-24 requirements 2-4 responses, configuring event 5-13, 5-33 responses, opposite 5-16, 5-36, A-1 restarting load segments after manual shutdown 5-40 after power failure 5-29 restoring HP Rack and Power Manager D-1 results, viewing discovery 4-7 retries, discov
Index installation requirements 2-1 installing on Linux server 2-19 installing on Windows server 2-5 operating systems 1-5 power protection 1-18 properties 4-24 upgrading 2-46 service names D-1 Session Management screen 4-20 sessions establishing secure 3-3, 3-4 managing 4-20 setting up alert notifications 5-13, 5-33 automatic logout 4-20 broadcast recipient lists 4-17 CMC accessories 5-9 CMC sensors 5-7 devices 5-1 e-mail recipient lists 4-16 e-mail server 4-23 event responses 5-13, 5-33 power failure act
Index T tabs Agents 5-40 Devices 5-1 Home 5-44 overview 3-6 Queries 5-42 Settings 4-1 technical support viii telephone numbers viii, ix temperature sensors 5-8 status 5-3 unit of measure 5-18 testing redundant configurations 5-25 text conventions vii timeouts, discovery 4-2, 4-4 top frame 3-6 traps, SNMP 1-5, 4-19, C-1 troubleshooting 6-1 U uninstalling components 2-54, 2-55 Uninterruptible Power Systems See UPSs unlocking rack doors manually 5-19 updating CMC component versions 5-19 upgrading components
