Worldwide Limited Warranty and Technical Support Industry Standard Server Products (17638_APD_GB)

6 176738-030 Asia Pacific
HP CONFIDENTIAL
Writer: Linda Arnold File Name: 176738-APD-GB.doc
Codename: ISS Warranty Part Number: 176738-030 Last Saved On: 12/4/02 11:06 AM
Telephone support (Software Support Services) includes assistance with:
• Answering your installation questions (how-to, first steps, and
prerequisites)
• Setting up and configuring the software (how-to and first steps;
excludes system optimization, customization, and network
configuration)
• Interpreting system error messages
• Isolating system problems to software usage problems
• Obtaining support pack information or updates
Additional services such as Start-up and Installation Services may be
purchased for an additional fee (see “Service Upgrades”). Free online
sources are available for obtaining services and information on your
product (see “Contacting HP”).
This length of Software Support Services may change depending on local
country legal requirements. After the first ninety (90) days, Software
Support Services will be available for a fee on all operating software and
bundled software provided by HP.
FOR AUSTRALIA ONLY
Nothing in this warranty statement excludes, restricts, or modifies any
condition, warranty, right, or remedy which pursuant to Australian
legislation (Commonwealth or State) including the Trade Practices Act
1974 (Australia) applies to this limited warranty and which may not be
so excluded, restricted or modified. For warranties that cannot be
excluded, HP limits the remedies available to those specified in the
relevant legislation.
FOR NEW ZEALAND ONLY
Nothing in this warranty statement excludes, restricts or modifies any
condition, warranty, right, or remedy which pursuant to New Zealand
legislation including the Fair Trading Act 1986 or the Consumer
Guarantees Act 1993 applies to this warranty statement and may not be