Worldwide Limited Warranty and Technical Support Industry Standard Products (176738_LA_GB)

176738-030 Latin America 9
HP CONFIDENTIAL
Writer: Linda Arnold File Name: 176738-LA-GB.doc
Codename: ISS Warranty Part Number: 176738-030 Last Saved On: 12/4/02 11:07 AM
End-User Replaceable Parts Program
In the countries where it is available, the End-User Replaceable Parts
program ships approved replacement parts directly to you to fulfill your
warranty. This will save considerable repair time. For contact
information please refer to
www.compaq.com/support to obtain the country-
specific phone number for technical support. After you call the technical
support number applicable for your country, a replaceable part can be
sent directly to you. Once the part arrives, call the Technical Support
Center. A technician will assist you over the phone to ensure that the
installation is quick and easy.
Warranty Transfer to Another Country
Products may be purchased in one country and transferred to another
country, where HP has a service presence, without voiding the warranty.
Warranty terms, service availability, and service response times may
vary from country to country. A customer may be required to provide
product-specific information, in accordance with the Global Warranty
Notification process, prior to moving the products. The required
information ensures that HP is prepared to provide the required level of
warranty service in the destination country and that the product is
designed to work in the destination country. Contact HP or your local HP
authorized reseller, or refer to the website at
www.compaq.com/support/warranty_upgrades/global_warranty.html to begin the
Global Warranty Notification process prior to transferring HP products
to another country.
HP is not responsible for any tariffs or duties that may be incurred in
transferring the products. Products may be covered by export controls
issued by the United States or other governments.
Service Upgrades
HP Services offers additional coverage beyond your basic warranty.
These services are flexible and targeted to provide the right level of
support to meet the needs of a full range of IT environments. They
provide: