HP ProLiant and X86 Servers and Options Global Limited Warranty and Technical Support

Global Limited Warranty and Technical Support Europe, the Middle East and Africa

6 June 2014 392512-045

HP warrants that the HP Hardware Products that you have purchased or leased from HP are free from defects in

materials or workmanship under normal use during the Limited Warranty Period. The Limited Warranty Period starts on

the date of purchase or lease from HP, or from the date HP completes installation. Your dated sales or delivery receipt,

showing the date of purchase or lease of the product, is your proof of the purchase or lease date. You may be required

to provide proof of purchase or lease as a condition of receiving warranty service. You are entitled to hardware

warranty service according to the terms and conditions of this document if a repair to your HP Hardware Product is

required within the Limited Warranty Period.

Unless otherwise stated, and to the extent permitted by local law, new HP Hardware Products may be manufactured

using new materials or new and used materials equivalent to new in performance and reliability. HP may repair or

replace HP Hardware Products (a) with new or previously used products or parts equivalent to new in performance and

reliability, or (b) with equivalent products to an original product that has been discontinued. Replacement parts are

warranted to be free from defects in material or workmanship for ninety (90) days or, for the remainder of the Limited

Warranty Period of the HP Hardware Product they are replacing or in which they are installed, whichever is longer.

During the Limited Warranty Period, HP will, at its discretion, repair or replace any defective component. All

component parts or hardware products removed under this Limited Warranty become the property of HP. In the unlikely

event that your HP Hardware Product has recurring failures, HP, at its sole discretion, may elect to provide you with (a)

a replacement unit of HP’s choosing that is the same or equivalent to your HP Hardware Product in performance or (b)

to give you a refund of your purchase price or lease payments (less interest) instead of a replacement. This is your

exclusive remedy for defective products.

Exclusions

HP DOES NOT WARRANT THAT THE OPERATION OF THIS PRODUCT WILL BE UNINTERRUPTED OR ERROR-FREE.

HP IS NOT RESPONSIBLE FOR DAMAGE THAT OCCURS AS A RESULT OF YOUR FAILURE TO FOLLOW THE

INSTRUCTIONS INTENDED FOR THE HP HARDWARE PRODUCT.

This Limited Warranty does not apply to expendable or consumable parts and does not extend to any product from

which the serial number has been removed or that has been damaged or rendered defective (a) as a result of accident,

misuse, abuse, contamination, improper or inadequate maintenance or calibration or other external causes; (b) by

operation outside the usage parameters stated in the user documentation that is supplied with the product; (c) by

software, interfacing, parts or supplies not supplied by HP; (d) improper site preparation or maintenance; (e) virus

infection; (f) loss or damage in transit; or (g) by modification or service by anyone other than (i) HP, (ii) an HP

authorised service provider, or (iii) your own installation of HP-approved parts if available for your product in the

servicing country or region.

HP IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS, DATA OR REMOVABLE

STORAGE MEDIA. HP IS NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF ANY

PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY HP WHEN THE PRODUCT IS

MANUFACTURED.

HP is not responsible for any interoperability or compatibility issues that may arise when (1) products, software or

options not supported by HP are used; (2) configurations not supported by HP are used; (3) parts intended for one

system are installed in another system of different make or model.