HP ProLiant and IA-32 Servers and Options (370967-APD-GB)

HP's only warranty obligations with respect to software distributed by HP under the HP brand name are set forth in
the applicable end-user license or program license agreement provided with that software. If the removable media
on which HP distributes the software proves to be defective in materials or workmanship within ninety (90) days of
purchase, your sole remedy shall be to return the removable media to HP for replacement. For blank tape removable
media please refer to the following website:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=lpg50101
It is your responsibility to contact non-HP manufacturers or suppliers for their warranty support.
Software Technical Support
Software Technical Support for your HP Software, HP pre-installed third-party software and third-party software
purchased from HP is available from HP via multiple contact methods, including electronic media and telephone, for
ninety (90) days from date of purchase. See “Contacting HP” for online resources and telephone support. Any
exceptions to this will be specified in your End User License Agreement (EULA).
Software Technical Support includes assistance with:
• Answering your installation questions (how to, first steps, and prerequisites)
• Setting up and configuring the software (how-to and first steps). Excludes
system optimization,
customization and network configuration.
• Interpreting system error messages
• Isolating system problems to software usage problems
• Obtaining support pack information or updates
Software technical support does NOT include assistance with:
• Generating or diagnosing user generated programs or source codes
• Installation of non-HP products
Global Limited Warranty and Technical Support Asia Pacific
February 14, 2005 370967-023
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