HP ProLiant and IA-32 Servers and Options (370967-APD-GB)

Advanced Unit Replacement Warranty Service
Your HP Limited Warranty may include an advanced unit replacement warranty service. Under the terms of the
advanced unit replacement warranty service, if a unit is diagnosed as defective, HP will ship a replacement product
directly to you. On receiving the replacement unit you will be required to return the defective unit back to HP, in the
packaging that arrives with the replacement unit, within a defined period of time, normally fifteen (15) days. HP will
incur all shipping and insurance costs to return the defective unit to HP. Failure to return the defective unit may
result in HP billing you for the replacement product.
Limited Warranty Transfer to Another Country
Under the HP Global Limited Warranty program, products may be purchased in one country and transferred to
another country, where HP has a service presence, without voiding the warranty. Warranty terms, service
availability, and service response times may vary from country to country. Also, standard warranty service response
time is subject to change due to local parts availability. A customer may be required to provide product specific
information, in accordance with the HP Global Warranty Notification process, prior to moving the products. The
required information ensures that HP is prepared to provide the required level of warranty service in the destination
country and that the product is designed to work in the destination country. When the product has been transferred to
another country it will be entitled to the same warranty as if the product had been purchased in the country to which
it has been transferred.
Contact HP, your local HP authorized reseller, or refer to the website at http://www.hp.com/support
to begin the HP
Global Warranty Notification process prior to transferring HP Products to another country.
HP is not responsible for any tariffs or duties that may be incurred in transferring the products. Transfer of the
products may be covered by export controls issued by the United States or other governments.
Service Upgrades
HP has a range of additional support and service coverage for your product that can be purchased locally. However,
some support and related products may not be available in all countries. For information on availability of service
upgrades and the cost for these service upgrades, refer to the HP website at http://www.hp.com/support.
Options and Software Limited Warranties
The Limited Warranty terms and conditions for most HP-branded options (HP Options) are as set forth in the
Limited Warranty applicable to the HP Option and are included in the HP Option product packaging.
If your HP
Option is installed in an HP Hardware Product, HP may provide warranty service for either the period specified in
the warranty documents (HP Option Limited Warranty Period) that shipped with the HP Option or for the remaining
warranty period of the HP Hardware Product in which the HP Option is being installed, whichever period is the
longer, but not to exceed three (3) years from the date you purchased the HP option. The HP Option Limited
Warranty Period starts from the date of purchase from HP or an HP authorized reseller. Your dated sales or delivery
receipt, showing the date of purchase of the HP Option, is your warranty start date. See your HP Option Limited
Warranty for more details. Non-HP options are provided “AS IS”. However, non-HP manufacturers and suppliers
may provide warranties directly to you.
EXCEPT AS PROVIDED IN THE APPLICABLE SOFTWARE END-USER LICENSE OR PROGRAM
LICENSE AGREEMENT, OR IF OTHERWISE PROVIDED UNDER LOCAL LAW, SOFTWARE PRODUCTS,
INCLUDING ANY SOFTWARE PRODUCTS OR THE OPERATING SYSTEM PREINSTALLED BY HP ARE
PROVIDED ‘AS IS’.
Global Limited Warranty and Technical Support Asia Pacific
February 14, 2005 370967-023
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