HP ProLiant and IA-32 Servers and Options (326132_HPJ_US)

326132-026 Japan 9
Service Upgrades
HP Services offers additional coverage beyond your basic warranty. These services are flexible and targeted
to provide the right level of support to meet the needs of a full range of IT environments. They provide:
• Protection against downtime
• Committed response times
• Installation and Start-up support
For information on services upgrades, refer to
http://www.hp.com/jp/carepack/
Contacting HP
• For online support resources, refer to http://www.hp.com/jp/support.
• To request a replacement part, refer to the End User Replaceable Parts website at
http://www.hp.com/jp/support/eurp. If you do not have internet access, call the Technical Support
Center at
0120-206042.
• For information on services upgrades, refer to http://www.hp.com/jp/carepack/.
• For telephone support in Japan, call 0120-014121 or 03-5347-3089.Telephone support services may be
covered under warranty or available for an additional fee.
• To request on-site repair services, call the Technical Support Center at
0120-206042 or 03-5347-3013.
• Worldwide telephone numbers for Technical Support are available at
http://welcome.hp.com/country/us/eng/wwcontact.html.
• Be sure to have the following information available before you call:
— Product serial number, model name, and model number
— Applicable error messages
— Add-on options
— Operating system
— Third-party hardware or software
— Detailed questions
— Proof of purchase and/or ownership