HP ProLiant WS460c G6 Workstation Blade with WS460c Graphics Expansion Blade User Guide

Troubleshooting 72
Troubleshooting flowcharts
To effectively troubleshoot a problem, HP recommends that you start with the first flowchart in this section,
"Start diagnosis flowchart (on page 72)," and follow the appropriate diagnostic path. If the other flowcharts
do not provide a troubleshooting solution, follow the diagnostic steps in "General diagnosis flowchart (on
page 73)." The General diagnosis flowchart is a generic troubleshooting process to be used when the
problem is not server-specific or is not easily categorized into the other flowcharts.
The available flowcharts include:
• Start diagnosis flowchart (on page 72)
• General diagnosis flowchart (on page 73)
• Server blade power-on problems flowchart (on page 75)
• POST problems flowchart (on page 77)
• OS boot problems flowchart (on page 79)
• Server fault indications flowchart (on page 81)
Start diagnosis flowchart
Use the following flowchart to start the diagnostic process.
Item See
1
"General diagnosis flowchart (on page 73)"
2
"Power-on problems flowchart ("Server blade power-on problems
flowchart" on page 75)"
3
"POST problems flowchart (on page 77)"
4
"OS boot problems flowchart (on page 79)"
5
"Server fault indications flowchart (on page 81)"