HP ProLiant Storage Server with Windows Storage Server 2003 SP1 - Release Notes (378129-401, October 2006)

Quick Restore process
Workaround
Hard drives must be cabled correctly for the Quick Restore process to succeed. For
the ML110 G2 Workgroup edition, the drives must be connected to ports 0, 1, 2,
and 3 of the Serial ATA RAID controller.
Issue:
Automatic DVD drive tray closure causes Quick Restore to start over
Description
Automatic DVD
drive tray closure causes Quick Restore to start over. This issue
applies to th
e DL100/ML110 G1/ML110 G2/ML350 G4/ML370 G4 storage
server produ
cts only.
Workaround On servers containing automatic DVD trays that close upon power on, make sure
that the DVD is removed when the DVD tray is ejected. Otherwise, the Quick
Restore process starts over again. If this happens, remove the DVD and power
cycle the server.
Issue:
DL585 Quick Restore process does not handle the dele tion or renaming of th e second image
file correctly
Description
If the second image file (IMG.002) is renamed or deleted from the backup partition
and you Quick Restore the system, the Quick Restore process assumes that it can
use the images on the backup par tition. If you choose to restore from the backup
partition, the Quick Restore fails, and the o perating system is not fully installed.
Workaro
und
You can do a successful Quick Restore if you select to Quick Restore from the
DVD when prompted. If both image files are deleted, the Quick Restore process
works properly .
Issue:
DVD-RO
M does not have a d rive let ter
Description
Following a non-data destructive Quick Restore of the ML110 G2, the DVD-ROM
is not assigned a drive letter.
Workaround Open the Disk Man ager in Windows and assign or reassign drive letters.
Issue:
Quick Restore does not reconfigure a default RAID 1 R AIDset on th e operating system drives
Descr
iption
This issue exists across all platforms using the SmartArray controllers as the
operating system drive controllers.
If the
re is no RAID configuration on the operating system drives when you boot
the server, the S martArray controller configuresadefaultRAID1driveacrossthe
driv
es if you do not cancel the operation. If this RAID1 volume is present, the
Qui
ck Restore process does not erase it, and you will get an array error during the
Qui
ck Restore process.
Workaround Reboot the NAS server. During restart, using the iLO management connection or
NAS console, access the SmartArray ROM utility (press F8)andremovetheRAID1
set on the first t wo disks. Exit the utility, allowing the Quick Restore process to
continue.
Issue:
Quick Restore pauses during the finalization setup if the 100 series Lights-out card is install ed
Description
The ML110 G2 Quick Restore process pauses d uring the finalization step (after
the DVD has been removed from the DVD drive) due to the EMS ability of the
Lights-out card.
Workaround Connect a keyboard, monitor, and mouse. Reply to the on-screen popup box.
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