HP ProLiant ML570 Generation 2 Server Setup and Installation Guide

Troubleshooting
D-10 HP ProLiant ML570 Generation 2 Server Setup and Installation Guide
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Writer: Wendy Wing File Name: m-appd Troubleshooting.doc
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Table D-6: Is the Monitor Displaying Information?
Answer Possible Reasons Possible Solutions
No The monitor may not
have power.
Video may not be
connected properly.
Non-volatile RAM
(NVRAM) may be
corrupted.
The system ROM and
redundant ROM may be
corrupted.
Be sure that the monitor AC power cord is plugged in
and that the monitor power button has been pressed.
If a video card is installed, be sure that the video cable
is properly connected.
If a Remote Insight Lights-Out Edition expansion board
is installed, be sure that the video cable is connected
to the video connector on this expansion board.
Refer to “Video Problems” in the Servers
Troubleshooting Guide.
Clear NVRAM. Refer to Caution below. Refer to
Appendix C for the correct switch setting.
Are there any audible indicators, such as a series of
beeps? A series of beeps is the audible signal
indicating the presence of a POST error message.
Refer to the “POST Error Messages” appendix in the
Servers Troubleshooting Guide for a complete
description of each beep sequence and the
corresponding error messages.
If the system ROM and redundant ROM are corrupt,
refer to “ROMPaq Disaster Recovery” in this chapter
for instructions on performing a recovery procedure.
If these steps do not solve the problem, contact your
HP authorized service provider for assistance.
Yes Video is available for diagnosis. Determine the next action by observing POST
progress and error messages. Refer to the Servers Troubleshooting Guide for a
complete description of each POST error message.
CAUTION: Clearing non-volatile RAM (NVRAM) deletes your configuration
information. Refer to the server maintenance and service guide for complete
instructions prior to performing this operation or data loss could occur.