HP ProLiant ML570 Generation 2 Server Setup and Installation Guide

Troubleshooting
HP ProLiant ML570 Generation 2 Server Setup and Installation Guide D-9
HP CONFIDENTIAL
Writer: Wendy Wing File Name: m-appd Troubleshooting.doc
Codename: Time Bandit Part Number: 223960-002 Last Saved On: 8/22/02 11:24 AM
Table D-5: Is the Internal Health LED Green? continued
Answer Possible Reasons Possible Solutions
No, it is red A processor has failed.
Processor 1 is not installed.
A processor is an unsupported
type.
Processor voltage requirements are
mismatched.
Processor does not have an
associated PPM installed.
A PPM has failed.
A DIMM has experienced a multibit
error.
DIMM pairs have mismatched
DIMMs.
DIMMs are missing.
DIMMs are an unsupported type.
A required fan has failed.
A thermal event has occurred.
Use internal component failure LEDs to
identify:
• Missing components
• Failed components
• Improperly installed components
• Thermal event
For corrective procedures, refer to the
Maintenance and Service Guide on the
Documentation CD that ships with the
server.
Contact your HP authorized service
provider for replacement parts and
service.
A component is not properly
seated.
Memory board is missing.
Be sure that all components are seated
securely.
Add memory board.
Yes If the internal health LED is green, refer to Table D-6.
Note: For LED locations and functions, refer to Appendix C, “System LEDs and Switches.”