ProLiant ML530 Generation 2 Server Setup and Installation Guide

Troubleshooting
D-12 HP ProLiant ML530 Generation 2 Server Setup and Installation Guide
HP CONFIDENTIAL
Writer: Richard O. Heath File Name: m-appd Troubleshooting.doc
Codename: Seattle Slew Part Number: 225579-002 Last Saved On: 1/8/03 3:24 PM
Table D-7: Problems After Initial Boot continued
Problem Possible Reasons Possible Solutions
Error occurs during
installation.
Follow the error information provided. If it is
necessary to reinstall, run the System Erase
Utility. Read the caution below. Refer to the
instructions in the Servers Troubleshooting
Guide.
SmartStart fails
during
installation.
CMOS is not cleared. Run the System Erase Utility. Read the
following caution. Refer to the instructions in
the Servers Troubleshooting Guide.
Required operating system
step was missed.
Follow these steps:
1. Note at which phase the operating system
failed.
2. Remove any loaded operating system.
3. Refer to your operating system
documentation.
4. Install the operating system again.
Installation problem occurred. Refer to your operating system documentation
and to the SmartStart Release Notes on the
SmartStart CD.
Run RBSU and check the OS Selection menu.
Problem was encountered
with the hardware you have
added to the system.
Refer to the documentation provided with the
hardware.
See Chapter 7, “Cabling the Server” to identify
correct SCSI bus cabling configuration for
your unit.
Server cannot
load operating
system.
Problem was encountered
with hardware added to a new
configure-to-order system
(where available).
You must complete the factory-installed
operating system software installation before
adding new hardware to the system.
Be sure you are following the instructions
provided in the Factory-Installed Operating
System Software Installation Guide.
Remove the new hardware and complete the
software installation. Then, reinstall the new
hardware.