HP ProLiant ML370 Generation 3 Setup and Installation Guide

Troubleshooting
D-16 HP ProLiant ML370 Generation 3 Server Setup and Installation Guide
HP CONFIDENTIAL
Writer: Jennifer Hayward File Name: l-appd Troubleshooting.doc
Codename: Dizzy Devil Part Number: 281992-002 Last Saved On: 12/3/02 2:43 PM
Refer to the Servers Troubleshooting Guide for the following:
• Information you need to collect when diagnosing software problems and to
provide when contacting support
• Instructions on how to upgrade the operating system and its drivers
• Information about available recovery options and advice on minimizing
downtime
ROMPaq Disaster Recovery
If both sides of the redundant ROM are corrupted, the server automatically enters the
disaster recovery mode and emits three extended beeps.
To perform ROMPaq disaster recovery:
1. After hearing the three beeps, insert a ROMPaq diskette with the latest system
ROM from SmartStart.
IMPORTANT: The ROMPaq flashes both sides of the redundant ROM, and this process
may take up to ten minutes.
2. Wait until the server emits three rising beeps, indicating the completion of the
ROM flash process.
3. Cycle the system power.