HP ProLiant ML370 Generation 3 Setup and Installation Guide

Troubleshooting
HP ProLiant ML370 Generation 3 Server Setup and Installation Guide D-5
HP CONFIDENTIAL
Writer: Jennifer Hayward File Name: l-appd Troubleshooting.doc
Codename: Dizzy Devil Part Number: 281992-002 Last Saved On: 12/3/02 2:43 PM
Diagnostic Steps
If the server does not power up, or powers up but does not complete POST, answer
the questions in Table D-1 to determine the appropriate actions. The flow of
questions reflects the usual flow of events during a power-on sequence. Figure D-1
illustrates the recommended diagnostic steps and decision points.
According to the answers you give, you are directed to the appropriate table in this
section. That table outlines possible reasons for the problem, options available to
assist in diagnosis, possible solutions, and references to other sources of information.
Table D-1: Diagnostic Steps
Question Action
Question 1: Is the Power
On/Standby LED amber?
If yes, continue to question 2.
If no, refer to Table D-2.
Question 2: Is the Power
On/Standby LED green?
If yes, continue to question 3.
If no, refer to Table D-3.
Question 3: Is the external health
LED green?
If yes, continue to question 4.
If no, refer to Table D-4.
Question 4: Is the internal health
LED green?
If yes, continue to question 5.
If no, refer to Table D-5.
Question 5: Is the monitor
displaying information?
If yes, use the POST messages for
further diagnosis. Refer to
Table D-6 for details.
If no, refer to Table D-6.