Compaq ProLiant ML350 Server General Troubleshooting Guide

4-6 Compaq Servers Troubleshooting Guide
Compaq Confidential – Need to Know Required
Writer: Susana Weinstein Salazar Project: Compaq Servers Troubleshooting Guide Comments:
Part Number: 161434-001 File Name: e-ch4 Diagnostic Tools.doc Last Saved On: 9/2/99 1:50 PM
Compaq Diagnostics Software
When you select Diagnostics and Utilities from the System Configuration
Utility main menu, the utility prompts you to Test, Inspect, Upgrade, or
Diagnose the server.
Diagnostics and Utilities are located on the system partition on the hard drive
and must be accessed when a system configuration error is detected during the
Power-On Self-Test (POST). Compaq Diagnostics software is also available
on the Compaq SmartStart and Support Software CD. You can create a
Diagnostics diskette from the CD, and run Compaq Diagnostics from the
diskette.
The following options are available from the Diagnostics and Utilities menu:
■ Test Computer
■ Inspect Computer
■ Upgrade Firmware
■ Remote Utilities
■ Diagnose Drive Array
Diagnostic error codes are generated when the Compaq Diagnostics software
recognizes a problem. These error codes help identify defective subassemblies.
Compaq POST Messages
The POST is a series of diagnostic tests that runs automatically on Compaq
computers when the system is turned on. POST checks the following firmware
and assemblies to ensure that the computer system is functioning properly:
■ System ROM
■ Keyboard
■ Power supply
■ System board
■ Memory
■ Memory expansion boards
■ Controllers
■ Diskette drives