Compaq ProLiant ML350 Server General Troubleshooting Guide

Hardware Problems 2-27
Compaq Confidential – Need to Know Required
Writer: Susana Weinstein Salazar Project: Compaq Servers Troubleshooting Guide Comments:
Part Number: 161434-001 File Name: c-ch2 Hardware Problems.doc Last Saved On: 8/28/99 1:29 PM
Network Controllers
Use this section to troubleshoot common problems with network controllers.
Before installing your network controllers, always check the support
information on the Compaq website to verify that you are using the latest
drivers and support files.
For additional information concerning network controllers, refer to the
Compaq website:
http://www.compaq.com/support/
Table 2-14
Network Controller Troubleshooting
Problem Possible Cause Possible Solution
Network controller
installed but does not
work
Software problem. Refer to your operating system documentation for
guidelines on adding or replacing PCI Hot Plug devices.
Unsupported
component.
Confirm server and operating system support of a
third-party component prior to installation. Refer to the
component documentation for this information.
Dual-port network
controller installed but
does not work
Loopback plug not
installed in the
open connector.
Install a loopback plug in the open connector. This plug
should be supplied with your network controller.
continued