Compaq ProLiant ML350 Server General Troubleshooting Guide

Contents v
Compaq Confidential – Need to Know Required
Writer: Susana Weinstein Salazar Project: Compaq Servers Troubleshooting Guide Comments:
Part Number: 161434-001 File Name: a-frnt.doc Last Saved On: 9/2/99 1:46 PM
Chapter 4
Diagnostic Tools
Accessing Diagnostic Tools .....................................................................................4-4
Run from System Partition ................................................................................4-4
Run from Diskette .............................................................................................4-5
Run from Compaq SmartStart and Support Software CD.................................4-5
Compaq Diagnostics Software .................................................................................4-6
Compaq POST Messages ..................................................................................4-6
Steps for Compaq Diagnostics ..........................................................................4-7
100 - 199, Primary Processor Test Error Codes ................................................4-8
200 - 299, Memory Test Error Codes..............................................................4-10
300 - 399, Keyboard Test Error Codes............................................................4-12
400 - 499, Parallel Printer Test Error Codes ...................................................4-13
500 - 599, Graphics Controller Unit Test Error Codes....................................4-14
600 - 699, Diskette Drive Test Error Codes ....................................................4-15
1100 - 1199, Serial Test Error Codes ..............................................................4-16
1200 - 1299, Modem Communications Test Error Codes...............................4-17
6000 - 6099, Compaq Network Interface Cards Test Error Codes..................4-18
6500 - 6599, SCSI Hard Drive Test Error Codes ............................................4-19
6600 - 6699, SCSI/IDE CD-ROM Drive Test Error Codes ............................4-20
6700 - 6799, SCSI Tape Drive Test Error Codes ............................................4-21
7000 - 7099, Server Manager/R Board Test Error Codes................................4-22
8600 - 8699, Pointing Device Interface Test Error Codes...............................4-24
Array Diagnostic Utility (ADU).............................................................................4-25
Starting the Array Diagnostic Utility (ADU) ..................................................4-25
Integrated Management Log...................................................................................4-26
Multiple Ways of Viewing the Log.................................................................4-26
Compaq Insight Manager .......................................................................................4-27
Key Features....................................................................................................4-27
Compaq Survey Utility...........................................................................................4-29
List of Events ..................................................................................................4-29
Inspect Utility .........................................................................................................4-33
To Run the Inspect Utility ...............................................................................4-33
Printing the Inspect Listing .............................................................................4-33
Running the Compaq System Erase Utility ............................................................4-34