Compaq ProLiant ML350 Server General Troubleshooting Guide

Hardware Problems 2-11
Compaq Confidential – Need to Know Required
Writer: Susana Weinstein Salazar Project: Compaq Servers Troubleshooting Guide Comments:
Part Number: 161434-001 File Name: c-ch2 Hardware Problems.doc Last Saved On: 8/28/99 1:29 PM
Table 2-4
Video Problems
continued
Problem Possible Cause Possible Solution
The power-on
password is
enabled.
Press any key or type your password and wait a few moments
for the screen to activate.
You can tell if the power-on password is enabled if a key icon
appears on the screen when POST completes.
If you do not have access to the password, you must disable
the power-on password by using the Password Disable switch
on the system board. Refer to your server’s user
documentation for further information.
The video
expansion board
may have failed.
Check Insight Manager messages for references to video
expansion board failure. See Chapter 4.
Verify that the PCI Hot Plug slot has power. Check the power
LED on the slot.
Verify that the server and the operating system support the
expansion board.
Monitor does not
function properly
when used with
energy saver
features.
Monitor without
energy saver
capabilities is
being used with
energy saver
features
enabled.
Disable monitor energy saver features.
Video colors are
wrong.
This indicates
that either the
cabling or
monitor
impedance is
incorrect.
1. Make sure that the Red, Green, and Blue BNC cables are
connected to the corresponding monitor connectors.
2. Be sure your monitor's RGB inputs are set to 75 ohms.
Slow-moving
horizontal lines
displayed.
Magnetic field
interference is
occurring.
Move monitor farther away from other monitors or power
transformers.